Owner's Manual Presto DXS Series - ECOA CDL & CLT Series
Page 19
ORDERING REPLACEMENT PARTS
Presto-ECOA Lifts has carefully chosen the components in your unit to be the best available for the purpose. Replacement
parts should be identical to the original equipment. Presto-ECOA Lifts will not be responsible for equipment failures resulting
from the use of incorrect replacement parts or from unauthorized modifications to the unit.
Presto-ECOA Lifts can supply all replacement parts for your lift. With your order, please include the model number and the
serial number of the unit. You can find these numbers on the name plate. This plate is located within the scissors mechanism.
To order replacement parts, please call the Presto-ECOA Parts Department. Parts are shipped subject to the following terms:
• FOB factory
• Returns only with the approval of our parts department.
• Credit cards preferred (except parts covered by warranty).
• Freight collect for truck (except parts covered by warranty).
• Freight – prepaid and invoice for small parcel shipments (except parts covered by warranty).
• The warranty for repair parts is 30 days from date of shipment.
Parts replaced under warranty are on a “charge-credit” basis. We will invoice you when we ship the replacement part, then
credit you when you return the worn or damaged part, and we verify that it is covered by our warranty. Labor is not covered
under warranty for Parts orders.
Note:
Part orders are subject to a $50 minimum charge.
Presto-ECOA Parts Department
50 Commerce Way, Norton, MA 02766
Telephone: 800-343-9322
FAX: 888-788-6496
Email: [email protected]
www.PrestoLifts.com
www.ECOALifts.com
PARTS
Standard parts may be returned with a 20% restocking fee or $35.00 net, whichever is greater. Modified or custom-engineered
parts are not returnable. Unfortunately, due to potentially concealed damage, all sales of electrical assemblies are final.
QUALITY ISSUES
Should you feel there is a quality problem, please contact the seller to ask questions and gather information on how to
rectify the issue. Presto-ECOA Lift reserves the right to determine potential credits, as a result of factory defects, based on
its inspection of the merchandise.
GENERAL
All products shipped from our factory have passed Quality Assurance inspection and testing. The carrier of choice has signed
for, and accepted the product in new working condition. The customer should inspect to ensure it is not received damaged,
has no concealed damage or is not incomplete. Parts orders are determined to be complete based upon Presto-ECOA
inspection sheets and carrier shipping weights.
