4
Follow the solutions below to solve these common problems,
and contact us if the problem persists.
6
6. Troubleshooting
Problems
Possible causes
Solutions
The Power indicator does
not come on
A. the monitor is not powered on
A. Check if the power cord is connected, and switch
ON the monitor.
The Power indicator is on,
but no image is displayed
A. The Video wire is detached or
connected improperly
A. Connect or replace the video wire,and ensure
proper and correct connection;
B. No video signal input
B. Check the signal source, and check if it is properly
connected at the output end.
Image jerking or ripple
A. There exists an electric device that
interferes with the video signals;
A. Turn off the electric device, or relocate the
monitor.
Dim or extremely bright
screen
A. Low or high brightness/contrast;
A. Check the brightness/contrast settings, or restore
to default settings.
Color difference
A. Improper chromatic saturation;
A.Check the chromatic saturation;
B. Improper RGB values or color
temperature;
B.Adjust the RGB values or reset the color
temperature;
C.Restore to default settings.
Image distortion
A. Improper aspect ratio;
A.Reset the aspect ratio.
No sound
A. the Audio wire is detached or
connected improperly;
A.Ensure proper connection at the input end;
B. It is mute;
A.Reset the volume.
Quick Start Guide Prestigio Digital Signage Wall Mount
EN
EN - 10
