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USER MANUAL
MultiReader PER5364BC
13. Troubleshooting
The device hang or cannot be switched on
:
•
The battery capacity may not be enough to power on.
•
Charge the device using the USB cable at least for one hour. Press the power
button.
•
If you have the eReader connected to the computer, please disconnect and press the power
button.
•
Restart the device by inserting a pin into the reset hole.
Battery capacity seems short:
•
The battery was not used for a long time. Please charge the device completely.
•
The battery is not fully charged. Please charge the device for approximately 5 hours.
Cannot read/open an eBook:
Check if the eBook format is supported by device.
The device cannot be operated during micro USB connection:
The device cannot be operated while it is transferring data to a computer to prevent any damage
on eReader internal memory or micro SD card.
Micro SD card is not being detected
•
After inserted a micro SD card, if there is no response on your device, please take out and insert
again.
•
Do not remove micro SD card or turn off the device during data writing or reading, it might
damage the data and your device.
•
Make sure the micro SD card is unlocked before writing or deleting data.
•
Backup your files and data before formatting the micro SD card.
•
Your eReader only can read micro SD cards up to 32 GB.
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