6
PRODUCT SERVICE
(1) Damage requiring service:
The unit should be serviced by qualified service personnel if:
(a) The DC power supply cord or AC adapter has been damaged;
(b) Objects or liquids have gotten into the unit;
(c) The unit has been exposed to rain;
(d) The unit does not operate normally or exhibits a marked change in
performance;The unit has been dropped or the cabinet damaged.
(2) Servicing Personnel:
Do not attempt to service the unit beyond that
described in these operating instructions. Refer all other servicing to
authorized servicing personnel.
(3) Replacement parts:
When parts need replacing ensure the service uses
parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may result in
fire, electric shock, or other Hazards.
(4) Safety check:
After repairs or service, ask the service to perform safety
checks to confirm that the unit is in proper working condition.
WARRANTY
If your product does not work properly because of a defect in materials or
workmanship, our Company (referred to as "the warrant-or" ) will, for the
length of the period indicated as below,
(Parts(2)Year, Labor(90) Days)
which starts with the date of original purchase ("Limited Warranty period"), at
its option either(a) repair your product with new or refurbished parts, or (b)
replace it with a new of a refurbished product. The decision to repair or
replace will be made by the warrant-or.
During the "Labor" Limited Warranty period there will be no charge for labor.
During the "Parts" warranty period, there will be no charge for parts. You must
mail-in your product during the warranty period. This Limited Warranty is
extended only to the original purchaser and only covers product purchased
as new. A purchase receipt or other proof of original purchase date is required
for Limited Warranty service.
MAIL-IN SERVICE
When shipping the unit carefully pack and send it prepaid, adequately
insured and preferably in the original carton. Include a letter detailing the
complaint and provide a day time phone and/or email address where you can
be reached.