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C. Types of Error Messages when CALIBRATING
During or after calibration, you may encounter the
following messages appearing on screen to inform you of
a possible error.
i. ‘Calibration disc error’
Possible causes:
• Calibrating using wrong disc/material
• Calibration disc is not clean
• Probe tip has been worn out
Suggested solutions:
• Re-calibrate again using provided Calibration Disc
• Ensure calibration disc is clean by cleaning it with
eraser provided
• Removing the worn probe tip and replacing it with
a new one (It is recommended to change the probe
tip if calibration errors are persistent and/or incorrect
reading of calibration disc occurs more than 3 times)
ii. ‘Connection Lost’ (Calibration Error)
Possible causes:
• Sudden removal of contact between probe pen and
calibration disc during calibration
• Probe pen sliding/moving while in calibration mode
Suggested solutions:
• Hold the probe pen steadily against the provided
Calibration Disc and ensure this position is maintained until
the on-screen progress bar is completed during calibration
• Prevent sliding/moving until the on-screen progress
bar completed during calibration
Fig 6.3.1
Fig 6.3.2
