7
One Year Limited Parts and Finish Warranty
This utility sink with faucet and cabinet is warranted to the original purchaser to be free of
defects in material and workmanship for one (1) year from the date of purchase.
Our obligation shall be limited to the repair or replacement of a unit (at our discretion)
that may prove, by our sole examination, to be defective under normal use and service
during the warranty period. We may issue credit in the amount of the invoice value of the
defective product (or a percentage of it according to use) in lieu of repair or replacement.
Any failure of this product that is not traceable to a defect in material or workmanship, is
not covered by this warranty. These non-warranty items include, but are not limited to:
• Change in colour or finish due to chemical usage.
• Damage due to the use of steel wool on the stainless steel surface.
• Improper installation not in accordance with manufacturer’s instructions.
• Dents, bumps, and scratches incurred during shipping, handling, or installation.
• Damage caused by failure to follow care and cleaning guidelines.
• Alterations made to the unit by the purchaser or installer.
• Damage caused by accidental impact, fire, flood, freezing, or normal wear.
• Bends and warping caused by forced connections, over-tightened fittings, or inadequate
support during installation.
A thorough inspection must be made before installation and any damage must be
promptly reported. We will not be liable for failures or damage that could have been
discovered or avoided by proper inspection and testing prior to installation.
Incidental repairs that would involve a minimum of time and effort on behalf of the
purchaser will not be considered warranty work and no compensation will be deemed
forthcoming.
This warranty is non-transferable and shall be voided if the unit is removed from its initial
installation, or if it is not installed following the manufacturer’s instructions.
Under no circumstance shall we be held liable for personal injury or property damage
resulting from improper installation or use of this product. We will not be held liable
for inconvenience caused by loss of use of this product, costs incurred for labour or
materials, removal and installation of replacement units, or any other incidental or
consequential damages. Costs relating to obtaining access for repair or replacement are
the responsibility of the user.
This warranty does not extend to commercial and institutional installation or use.
Warranty Claim Procedure
If a claimable defect occurs, please call customer service at 1-877-333-0098
(Monday–Friday, 8:30 am–5:00 pm, EST) or email us at [email protected].
Prior to calling, please ensure you have:
• Model number or description of the utility sink kit.
• Proof of sale.
• Details regarding the defect.
• Name(s) and address(es) of the owner and installer.
Claims must be filled out in writing and returned within six (6) months of the appearance
of a defect. Failure to comply with this stipulation will make this warranty null and void.
We reserve the right to a 30 day delay following the receipt of a claim in which to inspect
the product. We assume no responsibility for labour costs, removing or replacing a
previously installed product, transportation, or the return of a product.
