Premier AeroPro, Directions For Use Manual

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6.3 Troubleshooting
Problem Solution
DPA Cup is Not Rotating
Outside of the mouth:
1. Ensure the outer sheath and the DPA are snapped together securely.
2. Ensure that the cordless handpiece motor component and the outer
sheath are snapped together securely.
3. Verify the cordless handpiece is powered up and properly charged. If the
indicator lights do not illuminate, place the cordless handpiece in the
charging station for a minimum of 5 seconds, and then remove it to use.
4. Ensure the DPA is not damaged by removing the DPA and spinning the cup
between your fingers. The cup should spin freely.
5. Ensure that the outer sheath is not damaged by removing the cordless
handpiece motor component from the outer sheath, leaving the DPA
connected, and spinning the DPA cup between your fingers. The cup
should spin freely.
In the mouth:
1. Excessive force is being applied to the polishing surface, reducing the DPA
rotation. Use a lighter force and follow standard prophylaxis procedures.
DPA Starts to Turn Around the
Axis During a Procedure
1. Ensure the DPA is not damaged by removing the DPA and inspecting the
base for cracks or other damage.
2. O-rings need replacement. Refer to O-ring replacement instructions
(Section 6.1.3) . A set of replacement O-rings and the O-ring replacement
tool are provided in the package.
Excessive Noise or Vibration
During Operation
1. Ensure that the outer sheath is aligned correctly with the cordless handpiece
motor component.
2. Try a new disposable prophy angle (DPA).
3. Check the components for gross debris or contamination and adhere to all
infection prevention procedures.
4. Check motor component.
5. Check for damaged, worn or broken components.
6. Call Premier Dental Customer Experience at 888-670-6100 or 610-239-6000
Difficulty Removing Outer Sheath
from Cordless Handpiece Motor
Component
1. Check the components for gross debris.
2. Hold the cordless handpiece outer sheath securely and give a slight twist to
the cordless handpiece motor component.
3. Inspect parts for wear.
4. Call Premier Dental Customer Experience at 888-670-6100 or 610-239-6000
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