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5
Pair the Collar
To reset the training collar or to add a new training collar:
1. With the training collar turned off, press and hold the on/off button. The green indicator light will turn
on, and the collar will beep low to high.
2. Continue to hold the on/off button until the indicator light has turned off.
3. Press and hold the upper button on the remote until the indicator light flashes 5 times and beeps 5
times. You may need to hold both units 3 feet from each other before this occurs. Once the indicator
light has flashed 5 times, the collar has been reset. If the indicator light does not flash 5 times, start
again and repeat the process.
Find the Best Stimulation Level
Important: Always start at the lowest level and work your way up.
The remote trainer has 8 different stimulation levels. This allows you to choose the static stimulation that
is best for your pet.
Once you have placed the training collar on your pet, it is time to find the “recognition level”. The
“recognition level” is the stimulation level that your dog begins to notice. It should not make your pet
uncomfortable. Your pet should NOT vocalize or panic when receiving stimulation. If this happens, the
stimulation is too high and you need to go back to the previous level.
Follow the steps below to find your pet’s recognition level:
•
Starting at level 1 on the intensity dial, press the stimulation button continuously for 1 to 2 seconds.
•
If your pet shows no reaction, repeat this several times before moving up to the next level.
•
Move up through the stimulation levels until your pet reliably responds to the stimulation.
•
If your pet continues to show no response at level 8, check the fit of the training collar. If your pet
has long or thick hair, contact Customer Care for a longer set of contact points. Then go back to #1
and repeat the process. If this still does not yield any results, your pet’s hair may need to be trimmed
around the contact points.
•
If all of these steps have been done and your pet continues to show no reaction to the stimulation,
please contact our Customer Care Center.
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