premierpet.com
11
Troubleshooting
PROBLEM
SOLUTION
Blue LED light is flashing red and goes to solid red
after pressing the manual rake button
• Check for obstructions around the rake, and remove them
if necessary.
• Make sure the magnets on the waste trap cover are properly
attached to the metal tabs on the litter tray.
• Check to see if the detection sensors are dirty or obstructed,
and clean them if necessary.
• Check if the waste trap is full. If so, change the litter tray.
• Ensure the litter is evenly distributed, and never add
extra litter.
• Unplug the litter box, wait 10 seconds, and plug it back in. The
rake should return to home position, and the LED light should
be solid blue.
• If the above troubleshooting tips do not fix the issue, call our
Customer Care Center at +1 (866) 381-2785.
Magnets on waste trap cover do not attach to
litter tray
• The waste trap cover may not be properly installed. See
“Cleaning” on page 9 to remove and reinstall the waste
trap cover.
• Press down on the waste trap cover or lift the waste trap on
the litter tray until you hear a “click”, indicating the magnets
have attached to the tray.
Litter box frame is not level on litter tray
The litter box should rest on the litter tray when installed, not
on the floor. Make sure the litter box is completely level on the
litter tray (see “Setup” on page 5).
Terms of Use and Limitation of Liability
1.
Terms of Use
The use of this product is subject to your acceptance without modification of the terms, conditions, and notices contained
with this product. Use of this product implies acceptance of all such terms, conditions, and notices. If you do not wish to
accept these terms, conditions, and notices, please return the product, unused, in its original packaging and at your own cost
and risk to the relevant Customer Care location together with proof of purchase for a full refund.
2.
Proper Use
Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements.
The specific temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this
product is appropriate for your pet, please consult your veterinarian or certified trainer prior to use. For products used with
pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is
aggressive and accepts no liability for determining suitability in individual cases.
3.
No Unlawful or Prohibited Use
This product is designed for use with pets only. This product is not intended to harm, injure, or provoke. Using this product in a
way that is not intended could result in violation of Federal, State, or local laws.
4.
Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect, punitive,
incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the
use or misuse of this product. The Purchaser assumes all risks and liability from the use of this product to the fullest extent
permissible by law.
5.
Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions, and notices governing this product from
time to time. If such changes have been notified to you prior to your use of this product, they shall be binding on you as if
incorporated herein.
