Predator TRITON 500 User Manual Download Page 4

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4 - Table of contents

Universal Serial Bus (USB)

USB Type-C port

Thunderbolt 3 port

Displays ........................................................ 76

Video and audio connectors

Connecting a monitor ............................ 77
Headphones and microphone ........... 77

HDMI

Frequently asked questions

Requesting service................................. 82
Tips and hints for using Windows
10...................................................................... 84

How do I get to Start? ........................... 84

How do I turn off my computer? ..... 84

How do I unlock my computer?........ 84

How do I set the alarm?........................ 86
Where are my apps?................................. 87

What is a Microsoft ID (account)?.. 88

How do I check for Windows
updates?.......................................................... 88

Where can I get more information? 89

Troubleshooting ...................................... 90

Troubleshooting tips................................ 90
Error messages........................................... 90

Internet and online security

First steps on the net .......................... 92

Protecting your computer.................... 92

Choose an Internet Service Provider 92
Network connections............................... 94

Surf the Net!................................................. 96

Internet security software................... 96

Summary of Contents for TRITON 500

Page 1: ...USER S MANUAL PREDATOR TRITON 500 ...

Page 2: ...p for an Acer ID 4 Enter S N or SNID of your device to register it Important This manual contains proprietary information that is protected by copyright laws The information contained in this manual is subject to change without notice Some features described in this manual may not be supported depending on the Operating System version Images provided herein are for reference only and may contain i...

Page 3: ...network feature 45 Connecting to a cellular network 45 PredatorSense 46 The PredatorSense main screen 46 PredatorSense and Acer TrueHarmonyTM settings 47 PredatorSense Mobile App 48 Boot logo customization 50 Planet9 website 50 Adjusting the keyboard backlight 51 Static lighting 51 Dynamic lighting 52 Creating a Lighting Profile 52 Overclocking 53 Fan control 54 Monitoring 54 Game Sync settings 55...

Page 4: ...I get to Start 84 How do I turn off my computer 84 How do I unlock my computer 84 How do I set the alarm 86 Where are my apps 87 What is a Microsoft ID account 88 How do I check for Windows updates 88 Where can I get more information 89 Troubleshooting 90 Troubleshooting tips 90 Error messages 90 Internet and online security 92 First steps on the net 92 Protecting your computer 92 Choose an Intern...

Page 5: ...for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a network and using Bluetooth Information on using Predator s bundled software ...

Page 6: ... guide contains detailed information on such subjects as system utilities data recovery expansion options and troubleshooting Once you have connected to the internet you can download updates for your computer from http go acer com id 17883 1 The link will open the Predator Support webpage 2 Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial n...

Page 7: ...e Windows Start button select Power Sleep Right click the Windows Start button Shut down or sign out Sleep Taking care of your computer Your computer will serve you well if you take care of it Only use the adapter provided with your device or an Acer approved adapter to power your device Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not ex...

Page 8: ...jects on top of it Route the power cord and any cables away from where people walk When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed...

Page 9: ...2 F Charging in abnormally high or abnormally low temperatures can cause battery deformation or damage The charging port must be clean and free from debris and should only be used with Acer charging equipment Use of a non Acer battery or charging equipment can cause damage to the product and will void the warranty If you plan to store the device for a long period of time turn off the device remove...

Page 10: ...book uses a Lithium based battery Do not use it in a humid wet or corrosive environment Do not put store or leave your product in or near a heat source in a high temperature location in strong direct sunlight in a microwave oven or in a pressurized container and do not expose it to temperatures over 50 C 122 F Failure to follow these guidelines may cause the battery to leak acid become hot explode...

Page 11: ...tery This might happen for example when you carry a spare battery in your pocket or purse Short circuiting the terminals may damage the battery or the connecting object The capacity and lifetime of the battery will be reduced if the battery is left in hot or cold places such as in a closed car in summer or winter Always try to keep the battery between 15 C and 25 C 59 F and 77 F A device with a ho...

Page 12: ...nal battery Do not attempt to replace a built in rechargeable battery battery replacement must be done by an Acer authorized repair facility Recharge the battery by following the instruction included in the product documentation ...

Page 13: ... Setup Guide let us show you around your new Predator computer Screen view Icon Item Description 1 Microphones Internal stereo digital microphones for sound recording 2 Webcam Web camera for video communication A light next to the webcam indicates that the webcam is active 3 Screen Displays computer output 2 3 1 ...

Page 14: ...t keyboard For entering data into your computer See Using the keyboard on page 18 3 Touchpad Touch sensitive pointing device 4 PredatorSense key Launches PredatorSense application 5 Power button Turns the computer on and off 6 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 2 3 4 5 6 1 ...

Page 15: ... Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 2 DC in jack Connects to an AC adapter 3 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000Mbps 2 5Gbps based network 4 USB port with power off charging Connects to USB devices 5 HDMI port Supports high definition digital video connections 6 Mic in jack Connects to an external microphone for re...

Page 16: ... battery is charging Blue when fully charged with the AC adapter plugged in Power indicator Indicates the computer s power status 2 USB Type C Thunderbolt 3 port Connects to USB devices with a USB Type C connector Supports Thunderbolt 3 and displays 3 Mini DisplayPort Connects to an external display device 4 USB port Connects to USB devices 5 Ventilation and cooling fan Allows the computer to stay...

Page 17: ...o not cover or obstruct the openings Icon Item Description 1 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 2 Battery reset pinhole Simulates removing and reinstalling the battery Insert a paperclip into the hole and press for four seconds 3 Speakers Deliver stereo audio output 1 1 3 2 ...

Page 18: ...ck is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry Scroll Lock When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications Hotkey Icon Function Description Fn F2 Touchpad...

Page 19: ...document Fn F10 Hom e Home Scrolls to the beginning of a document Fn F11 Num Lk Numeric Lock Turns Numeric Lock on or off Fn F12 Scr Lk Scroll Lock Turns Scroll Lock on or off Fn Play Pause Plays or pauses a selected media file Fn Previous Returns to the previous media file Fn Next Jumps to the next media file Fn Pg U p Page up Scrolls the page up Fn Pg D n Page down Scrolls the page down Fn Brigh...

Page 20: ...oard has two keys that perform Windows specific functions Key Description Windows key Pressed alone it returns to the Start screen or to return to the last open app Application key This key has the same effect as clicking the right mouse button ...

Page 21: ...u are using Touchpad gestures Single finger slide Slide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an item Quickly repeat the tap to perform a double tap or double click Two finger press Lightly tap the touchpad with two fingers to perform a right click...

Page 22: ...dow or swipe downwards to exit Task View Swipe down to minimize all open windows and show Desktop swipe upwards to restore the minimized windows Swipe left or right to switch between open windows Four finger press Lightly tap the touchpad with four fingers to open the Action Center Four finger swipe Swipe across the touchpad with four fingers Swipe up to open Task View Move the cursor over a windo...

Page 23: ...al requirements please do the following 1 In the icon tray in the lower right hand corner of the screen select the Notifications icon to open the Notifications pane 2 Select All settings 3 Select Devices Touchpad 4 Now you can adjust the settings to suit your personal needs You can switch off the touchpad if you prefer to use Note The touchpad is sensitive to finger movement the lighter the touch ...

Page 24: ...24 Using the Precision Touchpad a mouse Or you can adjust the touchpad sensitivity to suit your needs Scroll down to see more settings ...

Page 25: ...es data or create a factory default backup If you cannot access Acer Care Center click Settings in the Start menu select Update Security and then click Recovery Creating a file history backup Recovery Management allows you to quickly and easily back up your files and restore them if the originals are lost damaged or deleted 1 From Start select Care Center then Recovery Management 2 Select the Back...

Page 26: ...al hard drive and click to add a drive Select the USB drive from the drop down list 4 Click More options to select back up options which best fit your needs such as schedule the backup interval how long you want to keep those backups default is Forever which ...

Page 27: ... 5 Follow the process until it completes 6 Unplug the USB drive or a portable external hard drive and label it clearly Important Write a unique descriptive label on the backup such as File History Recovery Backup Make sure you keep the backup in a safe place that you will remember ...

Page 28: ...the Backup tab and click Get started for Backup wireless and LAN drivers Choose a folder to save your drivers and select OK 3 You will be shown the backup progress on the screen Creating a factory default backup Recovery Management allows you to quickly and easily back up your operating system installed apps and data 1 From Start select Care Center then Recovery Management 2 Select the Backup tab ...

Page 29: ...Recovery 29 3 Click Go to Backup and Restore Windows 7 ...

Page 30: ...30 Recovery 4 Click Security and Maintenance in the bottom left of the page and click Recovery ...

Page 31: ...Recovery 31 5 Select Create a recovery drive to open the Recovery Drive window 6 Make sure Back up system files to the recovery drive is selected and click Next ...

Page 32: ...he PC to detect the USB drive then click Next 8 Everything on the drive will be deleted Click Create to continue 9 You will be shown the backup progress on the screen 10 Follow the process until it completes 11 Unplug the USB drive and label it clearly ...

Page 33: ...es 1 From Start select Care Center then Recovery Management 2 Select the Restore tab and click Get started to open the Recovery window Important Write a unique descriptive label on the backup such as Windows Recovery Backup Make sure you keep the backup in a safe place that you will remember Note Since the recovery backup requires at least 8 GB of storage after formatting it is recommended to use ...

Page 34: ...your personal files Click Next to continue Important If you have apps installed on your PC they will be removed If you d like not to restore apps and setting that came with your PC go to Change settings and turn off the option to not restore preinstalled apps that came with this PC before proceeding the restore progress Click Confirm to continue ...

Page 35: ...reset progress on the screen The screen will turn off during the reset process 6 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 7 Follow the process until it completes 8 When your PC has completed the reset process Windows will have been reset back to its factory default settings without removing your personal files Reset this...

Page 36: ...36 Recovery 2 Select the Restore tab and click Get Started to open the Recovery window ...

Page 37: ...ted to Choose an option Select Remove everything to reset your PC back to its factory default 4 Click Change settings to choose restore settings Data erasure and Data drives which best fit your needs Then click Confirm to continue ...

Page 38: ...s 8 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 9 Follow the process until it completes 10 When your PC has completed the reset process Windows will use factory default settings Warning Turn on Data erasure will remove all of your personal files and accounts along with pre existing drivers that may affect your Windows insta...

Page 39: ... or a separate Bluetooth dongle plugged into the computer s USB port if no internal Bluetooth adapter is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only need to pair once After that simply turning on the Bluetooth adapter of both devices will connect the...

Page 40: ...sh to pair from the list of discovered devices 5 After pairing if there is a code displaying on the screen enter that code on the device to proceed the connection Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN In the case of one of the devices not having any inputs as in a headset the passcode is hardcoded into the device usually 0000 or 1234...

Page 41: ...he Bluetooth settings by selecting the Notifications icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to Settings to enter the Bluetooth settings ...

Page 42: ...net Connecting to a wireless network Connecting to a wireless LAN A wireless LAN or WLAN is a wireless local area network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files other devices and even your internet connection itself Your computer s wireless connection is turned on by default and Windows will detect and di...

Page 43: ...ccess point and current internet connection through the ISP of your choice Make a note of the wireless network s name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the wireless network s name 2 Click Network icon in the notification area 3 You will see a list of available wireless networks Select the one you wish to use Note P...

Page 44: ...44 Connecting to the Internet 4 Once you select a wireless network select Connect 5 If required enter the network s password ...

Page 45: ...a port on your router refer to the image below Then you ll be ready to get online Connecting to a cellular network If your computer has a SIM slot you can connect to the internet using a cellular phone network To do this you must have a compatible SIM card and a data contract with your cellular provider Contact your cellular provider for more information on connecting to the internet using a cellu...

Page 46: ...the key function settings for a specific game and launch uninstall your apps quickly The PredatorSense main screen The main screen gives you an overview of temperatures You can also change fan behavior select a lighting profile change Acer TrueHarmonyTM mode and change overclocking levels see Overclocking on page 53 Note The temperatures listed may vary depending on your computer s configuration a...

Page 47: ...n and get a great visual experience in game You can set LCD Overdrive which boosts the screen response times in 3 millisecond Turn keyboard backlight off automatically if no action within 30 seconds You can disable enable system boot animation sound sticky keys Windows and menu keys or change temperature units To get a different audio experience you can click Acer TrueHarmonyTM icon to adjust the ...

Page 48: ...ck the Phone icon and select Get Started to connect your mobile device Turn on the pairing mode and tick auto pairing mode to make the connection quickly next time Then use the PredatorSense mobile app to scan the QR code for the device connection ...

Page 49: ...PredatorSense 49 Once connected you can adjust PredatorSense functions via mobile app directly Note Support for Android 7 iOS 9 and above Note Function varies depending on configuration ...

Page 50: ...Sense Boot logo customization Click the Notebook icon then Browse to select your preferred image to customize the boot logo Planet9 website Click the Planet9 icon and select Join Now to connect the Planet9 website ...

Page 51: ...s Static lighting The backlight colors of individual keys may be changed select one or more keys hold Ctrl and click or drag to select multiple keys or select a set of keys such as WASD or arrow keys from the drop down list in the top right corner Select a color from the options below the keyboard ...

Page 52: ... Creating a Lighting Profile You can create profiles for lighting schemes and switch instantly using the menus on the main page or in the Lighting page Select a Profile from the Lighting Profile list To add a new profile first adjust the lighting options then select New profile Enter a new name for the profile To delete rename import or export a profile select Profile Manager ...

Page 53: ...onnected or if the battery charge is lower than 40 overclocking options will be disabled Note Acer is not responsible for any damages incurred from overclocking if any third party tools are used to overclock the CPU or graphics besides PredatorSense Warning This system is designed to support overclocking for the GPU However overclocking may result in system instability If you experience system ins...

Page 54: ...fan speed beyond the normal maximum enhancing cooling power when the system is under heavy use Monitoring From Monitoring page click CPU GPU or System tab to check processor and system temperature and loading Data is shown for the last 60 minutes so you can track your CPU GPU and system s status after performing different tasks ...

Page 55: ...ched automatically when the game is launched Select Add Game to create a new game setting on lower right page Click Browse to select the execution file exe of the game Then select the appropriate setting for the functions and click Add to finish Note Execution file setting vary depending on game designed If the settings doesn t switch automatically please contact the game developer to find the exe...

Page 56: ...dd the app select Add App in the lower right page Click Browse to select the execution file exe of the app and click Add to finish Then you can double click the app icon to run the application directly App Management Use App Management to remove installed apps easily You can also remove several apps at one time ...

Page 57: ... to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emission from the LED backlit screen by 26 to 45 to protect your eyes 3 High Reduction Reduces blue light emission from the LED backlit screen by 46 to 65 for maximum protection 4 Long Hour Mode Professionally tuned to...

Page 58: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery ...

Page 59: ...he key to secure the lock Some keyless models are also available Using passwords Passwords protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you must enter this password to gain access to the BIOS utility See Setting passwords...

Page 60: ...ress Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer If you enter the password incorrectly a warning message appears Try again and press Enter Important Do not forget your Supervisor Password If you forget your password please get in touch with your dealer or an authorized servi...

Page 61: ... in the BIOS utility activate the BIOS utility then press F1 to access the Advanced Setting to select Boot from the categories listed on the left of the screen Setting passwords To set a password on boot activate the BIOS utility then press F1 to access the Advanced Settings to select Security from the categories listed on the left of the screen Find Set Supervisor Password and enter a password to...

Page 62: ...artup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup 1 Press the Windows key or select the Windows Start button then select Settings System Power sleep 2 Select Addition...

Page 63: ...Power management 63 4 Select Change settings that are currently unavailable 5 Scroll down and disable Turn on fast startup 6 Select Save changes ...

Page 64: ... failure Charging the battery Plug the AC adapter into the computer and connect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully charge the battery 2 Turn on the computer and complete setting up the operating system 3 Disconnect the AC adapter 4 Operate ...

Page 65: ...e computer on constant AC power Not discharging and recharging the battery to its extremes as described above Frequent use the more you use the battery the faster it will reach the end of its effective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging the cha...

Page 66: ...n to the power meter When the battery low warning appears the recommended course of action depends on your situation Important Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recommended Action The AC adapter and a power outlet are available 1 Plug the AC adapt...

Page 67: ...r and other external devices 6 Disconnect the Kensington Noble lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from your office desk to a meeting room Preparing the computer Before moving the computer close and latch the display cover to place it in Sleep mode You can now safely take the computer anywhere you go within the ...

Page 68: ...rged you may want to bring the AC adapter with you to plug in your computer in the meeting room If the meeting room does not have an electrical outlet reduce the drain on the battery by putting the computer in Sleep mode Press the Sleep hotkey or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to your home or vi...

Page 69: ... with you leave the computer in the trunk of the car to avoid exposing the computer to excessive heat Changes in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is greater than 10 C 18 F allow the computer to come to room temperature slowly If possible l...

Page 70: ...er Prepare the computer as if you were taking it home Make sure that the battery in the computer is charged Airport security may require you to turn on your computer when carrying it into the gate area What to take with you Take the following items with you AC adapter Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking ...

Page 71: ...priate for your destination s Additional printer driver files if you plan to use another printer Proof of purchase in case you need to show it to customs officials International Travelers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another count...

Page 72: ...le with the local AC voltage Do not use converter kits sold for appliances to power the computer If you are using the modem check if the modem and connector are compatible with the telecommunications system of the country you are traveling in ...

Page 73: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors ...

Page 74: ...a single USB port Note Two USB standards are currently available on Predator computers USB 2 0 High speed USB and USB 3 2 Gen 2 SuperSpeed USB USB 2 0 ports on Predator computers have a black tongue in the port while USB 3 2 Gen 2 ports have a blue tongue For best performance USB 3 2 Gen 2 devices should always be plugged into USB 3 2 Gen 2 ports Consult your device s documentation to see which st...

Page 75: ...rs USB Type C ports support up to USB 3 2 SuperSpeed USB 10 Gbps Other USB devices with a USB Type C connector are supported but transfer speed may be reduced and certain functions will be disabled such as Thunderbolt video support Important When removing a USB storage device you should right click on the USB icon in the Windows task bar and select Eject device to tell the operating system to stop...

Page 76: ... can be connected to a single Thunderbolt 3 port If an adapter is used DisplayPort or compatible devices including HDMI DVI or VGA can be used Note Thunderbolt 3 ports support transfer speeds up to 40 Gbps and USB devices with a Type C connector at lower speeds typically up to 10 Gbps Other USB or older Thunderbolt devices with a USB Type C connector or adapter are supported but transfer speeds ma...

Page 77: ...solution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers connecting an audio device to the headphone port disables the built in speakers Use the microphone port ...

Page 78: ...y compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality ...

Page 79: ...uestion In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information ...

Page 80: ...ur computer on again Make sure that the AC adapter is properly plugged into the computer and to the power outlet If power is being supplied to the computer check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system Nothing appears on the screen The computer s power management system automat...

Page 81: ...uter the internal speakers automatically turn off The keyboard does not respond Try attaching an external keyboard to a USB port on the computer If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose The printer does not work Make sure that the printer is connected to a power outlet and that it is turned on Make sure that the printer cable is co...

Page 82: ... and contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand especially when you travel to receive the benefits from our support centers Attach your proof of purchase to the ITW passport If the country you are traveling in does not have an Acer authorized ITW serv...

Page 83: ...support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name Address Telephone number Machine and model type Serial number Date of purchase ...

Page 84: ...e Windows key or select the Windows Start button and select the power icon Shut down You can also turn off the computer by right clicking the Windows Start button Shut down or sign out Shut down Can I turn off notifications You can turn off notifications so that you can leave your computer running but not be disturbed by notifications Press the Windows key or select the Windows Start button and se...

Page 85: ...lect Slideshow 3 Select Add a folder and open the folder you wish to use your Pictures folder will open by default Select Choose this folder to add the folder to the lock screen slideshow 4 Select a folder and select Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs How do I move tiles Select a tile and drag it to the place on Start that you ...

Page 86: ...the display Alternatively you can also right click anywhere on the desktop and select Display settings Display How do I set the alarm Your computer can act as an alarm clock Type Alarms to search for the Alarms Clock app 1 Select an alarm from the list or select the in the lower right corner to create a new alarm 2 Enter the Alarm name 3 Set the time by choosing the hour and minute 4 Choose which ...

Page 87: ... apps list and you want to make an app appear on Start right click an app and select Pin to Start How do I remove a tile from Start Right click a tile to select it and select Unpin from Start to remove the tile from Start How do I make an app appear on my taskbar If you re in all apps list and you want to make an app appear on the taskbar right click an app or tile and select More Pin to taskbar H...

Page 88: ...e with friends and sign in to your favorite websites When you sign in to your PC with a Microsoft account you ll connect your PC to the people files and devices you care about Do I need one You do not need a Microsoft ID to use Windows 10 but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID How do I get one If you ve already installed Win...

Page 89: ...Frequently asked questions 89 Where can I get more information For more information please visit the following pages Windows 10 information www microsoft com Support FAQs support acer com ...

Page 90: ...Error messages below If the problem cannot be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum ...

Page 91: ...r dealer or an authorized service center I O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center Memory size mismatch Press F2 during POST to enter the BIOS utility then press Exit in the BIOS utility to reboot Error m...

Page 92: ...g Just a few simple steps can connect you to a vast collection of knowledge and communication tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and c...

Page 93: ...e socket to avoid interference To be eligible for DSL you must be located near an DSL equipped phone exchange service is sometimes unavailable in rural areas Connection speeds vary depending on your location but DSL generally provides very fast and reliable internet connection As the connection is always on it is generally charged at fixed monthly rates Cable A cable connection provides fast and a...

Page 94: ...etwork which may link two or more computers without using wires Setting up a wireless network is easy and allows you to share files peripheral devices and an internet connection What are benefits of a wireless network Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you c...

Page 95: ...ccess point router for detailed setup instructions Network cable RJ45 A network cable also called RJ45 cable is used to connect the host computer to the access point see illustration below this type of cable may also be used to connect peripheral devices to the access point Wireless adapter Most computers feature a wireless module and Wi Fi button that turns the network connection on or off You ma...

Page 96: ...heck out our Support section to get help tailored to your needs www acer com is your portal to a world of online activities and services visit us regularly for the latest information and downloads Internet security software To help you stay ahead of cybercriminals Acer has partnered with Norton to offer you security for all your devices Select Acer computers include protection by Norton Security N...

Page 97: ...hey didn t capitalize your name or there are misspellings The email might be from cybercriminals who are trying to fool you into sending them your credit card number social security number or logging into a fake bank website that looks like yours but really isn t How to stay safe Use a strong antispam filter If an email looks strange don t click on anything and delete it immediately Instead manual...

Page 98: ...rame in which to pay Even if paid the criminal might choose to not unencrypt the files anyway What to do if you re infected Avoid getting infected in the first place by staying protected with internet security software like Norton Security Also perform regular backups of all your data either online or to a separate external hard drive that is only attached to your computer while performing the bac...

Page 99: ...cted Take steps to avoid infection by staying protected with internet security software like Norton Security If you subscribed to Norton Security and think you may have a virus contact Norton s on call technicians to help eliminate the virus Take special precautions when using public Wi Fi Public Wi Fi is available just about everywhere from the local coffee shop to the hotels and airports you vis...

Page 100: ...on of at least 10 uppercase and lowercase letters symbols and numbers Don t click on random links or open unsolicited messages and attachments particularly from people you don t know Don t access any personal information or social media accounts over unprotected Wi Fi networks Use security software on your devices to help protect yourself from the latest threats Protect your computer with Windows ...

Page 101: ...ly your computer may be infected by malicious software However do not blame every computer problem on a virus If you suspect your computer is infected the first thing to do is update if you have not already done so and run your antivirus and anti spyware software ...

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