VII. SERVICE INFORMATION
HOW TO ORDER REPLACEMENT PARTS
Even quality-built equipment such as the generator you
have purchased will need occasional replacement
parts to maintain its good condition over the years.
To order replacement parts and consumable parts,
please contact Promate Service (details below) and be
ready with the following information:
1. Model No., Serial No. and all
specifications that are shown on the Model
No./Serial No. plate.
2. Part number or numbers as shown in the
Parts List section.
3. A brief description of the trouble with the
generator.
LIMITED WARRANTY
Warranty Coverage: Powertech Asia Pacific Inc., (the
Company) warrants to the original retail customer that
it will repair or replace, free of charge, any parts found
by the Company or its authorized service
representative to be defective in material or
workmanship. This warranty covers the cost of
replacement parts and labor for defects in material or
workmanship.
Not Covered:
•
Shipping/Handling charges for sending the
product to the Company or its authorized service
representative
for
warranty
service.
Shipping/Handling repaired or replaced products
back to the customer; these charges must be
borne by the customer.
•
If a separate operator's manual and engine
warranty from the engine manufacturer is included
with this product, only that warranty will apply to
the engine.
•
Damage caused by abuse, accident, the effects of
corrosion, erosion and normal wear and tear.
•
Warranty is void if the customer fails to install,
maintain and operate the product in accordance
with the instructions and recommendations of the
Company set forth in the owner's manual, or if the
product is used as rental equipment.
•
The Company will not pay for repairs or
adjustments to the product, or for any costs of
labor performed without the Company's prior
authorization.
•
Consumable parts such as battery, spark plugs,
and air cleaner.
Warranty Period: One (1) year from the date of
purchase on products used solely for consumer
applications; if a product is used for business or
commercial applications,
the warranty period will be limited to ninety
(90) days from the date of purchase.
For warranty service, the customer must provide dated
proof of purchase and must notify the Company within
the warranty period.
EXCLUSIONS AND LIMITATIONS: THE COMPANY
MAKES NO OTHER WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED. IMPLIED WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY
AND OF FITNESS FOR A PARTICULAR PURPOSE,
ARE HEREBY DISCLAIMED. THE WARRANTY
SERVICE DESCRIBED ABOVE IS THE EXCLUSIVE
REMEDY UNDER THIS WARRANTY; LIABILITY FOR
INCIDENTAL AND CONSEQUENTIAL DAMAGES IS
EXCLUDED TO THE EXTENT
PERMITTED BY LAW.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Some states do not allow a disclaimer of implied
warranties or the exclusion or limitation of incidental and
consequential damages, so the above disclaimers and
exclusions may not apply to you.
CONTACT THE POWERTECH Asia Pacific Inc.,
PRODUCT SERVICE DEPARTMENT AT (02) 8 984 2620 | (+63) 9338373922
[email protected] www.facebook.com/PromateServicePH/
(MAIN) #420 Diamond Warehouse Compound, F Legaspi St., Maybunga Pasig City 1607
(DAVAO) Space 10 & 11 Jin-Long Complex R. Castillo St., Agdao District, Davao City 800
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