PROBLEM SOLVING
s
Problem
Possible Causes
How to Solve
The appliance fails to
heat the Ceramic Pot.
Indicator light on
appliance does NOT
illuminate.
The appliance is not
plugged in.
Plug the appliance into the
electric mains and switch it on.
Turn the ‘ON/OFF’ Rotary
Knob on the appliance from
‘OFF’ (OFF) to ‘LOW’, ‘HIGH’
or
‘AUTO’.
Household power circuit
has blown.
Check the household circuit
breaker for any tripped wires.
Call for a qualified electrician.
Fuse on appliance is
blown.
Send the appliance to the
service centre for checks.
The appliance fails to
heat the Ceramic Pot.
Indicator light on
appliance illuminates
continuously.
The
‘ON/OFF’ Rotary
Knob had not been
turned on.
Turn the ‘ON/OFF’ Rotary
Knob on the appliance from
‘OFF’ (OFF) to ‘LOW’, ‘HIGH’
or
‘AUTO’.
The appliance fails to
heat the Ceramic Pot.
Indicator light on
appliance illuminates
intermittently.
Switch on appliance is
damaged.
Send the appliance to the
service centre for checks.
The appliance is
working but the
Indicator light on
appliance does not
illuminate.
Heating element on
appliance is damaged.
Send the appliance to the
service centre for checks.
