
PROBLEM SOLVING
s
Fault symptom
Cause analysis
Troubleshooting
After the Blender Jug or
Grinder Cup is installed,
the machine does not
work after pressing the
switch
Safety lock is not
connected
Reconnect the Motor unit
and the Blender Jug or
Grinder Cup
The motor is
damaged or stuck
Turn the motor shaft. If it
still does not work, please
send to the nearest service
centre for inspection
When using the
appliance for the first
few times, the motor
gives off an unpleasant
smell
It is a normal
phenomenon when a
new motor is initially
used
The smell will disappear
with use
The blades get stuck
The blades are
entangled or stuck
by ingredients
Remove the Blender Jug or
Grinder Cup, take out the
ingredients, and cut the
ingredients into smaller
pieces or put less
ingredients
Refer to “only if a Jam
occurs
” in “How to Use”
section for step-by-step
instructions