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POWERHANDLING PowerPallet 2000, User Manual

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POWERHANDLING PowerPallet 2000 User Manual Download Page 28

PowerPallet User Manual 

Page 

28

 of 

29

 

Troubleshooting 

If the PowerPallet does not perform as expected, see table below to troubleshoot the problem. 

Problem 

Diagnosis 

Possible Solution 

For any problem, first 

check 

Errors and Warnings

 

Does problem match any of the warnings? 

Follow corresponding 

recommended action 

Motor turns but does not 

drive the pallet-jack 

Is the drive-wheel off the ground? 

Adjust the screw-jack

 to 

lower the drive-wheel 

Is the drive-wheel slipping on the ground while the pallet-

jack wheels are in contact with the ground? 

Is the drive-spring improperly mounted or missing? 

Install drive-spring

 

correctly 

Problem not listed or not 

fixed 

Check 

Maintenance & Service

 sections 

- 

Make a note of the problem, environment and the 

situation leading up to its occurrence 

Remove battery, wait for 

15 seconds, and reconnect 

battery 

Problem persists after restarting 

Contact 

Sales & Support

 

Summary of Contents for PowerPallet 2000

Page 1: ...PowerHandling Inc PowerPallet User Manual Published May 2021...

Page 2: ...tion According to Federal law OSHA 1910 178 Rev 1999 only properly trained operators are permitted to operate a powered industrial truck You must be trained and certified by your employer that you are...

Page 3: ...rt stop travel steer and brake smoothly Slow down for turns and on uneven or slippery conditions that could cause the truck to slide or overturn Leave sufficient room for braking depending on load bei...

Page 4: ...Features 8 Braking by Handle Position 8 Belly Button 8 Parking Brake 8 USB Flash Drive Key Optional Feature 8 Installation 9 List of Parts 9 Tools Required 10 Assembly 10 Screw Jack Adjustment 14 Curb...

Page 5: ...n 255 Drive Spring Removal 255 Drive Spring Installation 265 Replacement Parts 265 USB Flash Drive Key Optional Feature 265 Firmware Update 277 Acceleration and Brake Settings Update 277 Firmware Sett...

Page 6: ...ack Height Adjustment Figure 4 Curb Wheel Height Adjustment Figure 5 Forward and Backward Travel Figure 6 PowerPallet Base Unit Figure 7 Parts of the User Controller Figure 8 Installing the Battery Fi...

Page 7: ...it is being bolted on to General Use and Application The PowerPallet is meant for light duty applications and intermittent use Some of the many applications may include use in Back of truck Retail st...

Page 8: ...against the Belly Button while the truck is stationary or moving backward stops current operation and drives the truck away a few feet from the operator as long as the Belly Button is depressed This...

Page 9: ...the box 1 PowerPallet Base unit with User Controller 2 User Controller mounting bracket 3 Pallet mount kit pallet jack specific 4 Spacer rod 5 Fasteners 6 Allen wrench tool for screw jack adjustment 7...

Page 10: ...k such that the wheels are off the ground Place some weights 20kg on the front forks to prevent it from tipping over during installation 2 Remove end caps of both wheels using a flat head screwdriver...

Page 11: ...ols if that is true for the pallet jack that the PowerPallet is being installed on 4 If the pallet mount kit came with spacer rings for the pallet jack slide them onto both sides of the axle 5 Place o...

Page 12: ...the M8 flat head screws b Secure the other end of the cylindrical spacer rod between the 2 mounting plates with the M5 flat head screw c Readjust the screws on both sides if necessary to securely mou...

Page 13: ...plastite screws Make sure the backs of the mounting plate and the User Controller are laid completely flat against the handle of the pallet jack and the cable is properly placed in the slot provided f...

Page 14: ...the way the drive wheel is at its maximum height setting It might not make contact with the ground If the screw is turned counter clock wise all the way the drive wheel is at its minimum height setti...

Page 15: ...rds the operator when the operator is standing directly behind the handle of the pallet jack and away from the forks it is said to be traveling backward Figure 5 Forward and Backward Travel Base Unit...

Page 16: ...ation Exit Belly Stop Power down machine when pressed along with Horn Button 4 Horn Button Beep Horn Power down machine when pressed along with Mode Button 5 Left LED Indicates mode of operation 6 Rig...

Page 17: ...ected or battery is fully charged Red LED indicates Battery is charging NiMH Battery Charging The NiMH battery charger includes an integral control board in the charger base with LED indicator lights...

Page 18: ...allation Figure 8 Installing the Battery Step 1 Align and insert centrally located steel tabs on the front of the battery into the slots on the battery base plate Step 2 Make sure the tabs on the back...

Page 19: ...level Power Down Any of these actions will power down the machine Press Mode Button Horn Button together with the machine completely stopped Leaving the machine idle for the timeout period Removing t...

Page 20: ...k Slow 1 4th speed of Warehouse Mode YELLOW With handle upright or tilted within the speed control positional limits slowly rotate the throttle in the direction you wish the drive wheel to rotate Opti...

Page 21: ...ton while the truck is stationary or moving backward stops current operation and drives the truck away a few feet from the operator as long as the Belly Button is depressed If the truck is moving forw...

Page 22: ...ith no horn beeping Belly Stop active Mode Button pressed but throttle not in neutral position Machine would continue to act as if Belly Stop is active To resume operation return throttle to neutral p...

Page 23: ...he typical estimated life of a Lithium Ion battery is about two to three years or 400 to 600 charge cycles whichever occurs first The typical estimated life of a NiMH battery is about one to two years...

Page 24: ...not expose a battery to temperatures above 60 C 140 F Avoid exposing the battery to excessive shock or vibration Do not use a damaged battery If a battery pack has leaking fluids do not touch any flui...

Page 25: ...P 1 Mount one side of the pallet jack and the base unit of the PowerPallet over a pallet Make sure the drive arm is not resting on the pallet and the drive wheel is off the ground STEP 2 Cut and remov...

Page 26: ...er and reinstall a new plastic cable tie Replacement Parts Contact Sales Support for replacement parts and procedure for replacement USB Flash Drive Key Optional Feature The PowerPallet can be program...

Page 27: ...rocess Note If the USB Flash Drive Key feature is used the Firmware Settings Update Process can be skipped Just change the text file pp_key txt on the flash drive to the desired settings and power up...

Page 28: ...pallet jack Is the drive wheel off the ground Adjust the screw jack to lower the drive wheel Is the drive wheel slipping on the ground while the pallet jack wheels are in contact with the ground Is t...

Page 29: ...eyond the scope of this Warranty The repair or replacement of the said unit constitutes the limit of PowerHandling s liability to the customer and PowerHandling specifically disclaims and excludes res...

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