25
Troubleshooting
General troubleshooting
Problem
Possible Cause
Solution
Excessive
vibration and/or
poor cutting
performance
Line spool is dirty
Clean line spool (see
‘Maintenance’)
Line spool is
defective
Exchange line spool
(see ‘Maintenance’)
Trimmer will not
start
No mains power
Check cable, line, plug;
repair by qualified
electrician
On/Off switch is
defective
Contact telephone
helpline
Worn carbon
brushes
Motor is defective
Line fails to
advance
Line spool
does not have
sufficient line
Lengthen cutting line
(see ‘Operating) or
exchange spool (see
‘Maintenance’)
Line spool has
been fitted
incorrectly
Check line spool is
fitted properly and
ensure sufficient line
is correctly threaded
through the line
eyelets
