TROUBLESHOOTING
For latest FAQs, visit
PowerA.com/Support/
Problem:
Controller will not connect to game console.
Solution:
(wired mode)
Confirm cable is properly connected to console.
Confirm Inline Release Cable is properly connected.
Solution:
(wireless mode)
If using wirelessly confirm the controller is in
“BT Mode”. Confirm that the controller is still paired in Settings » Devices »
Bluetooth Devices.
Problem:
Pro Pack paddles are not functioning properly.
Solution:
Confirm Pro Pack is securely installed to controller. Confirm Pro Pack
paddles are securely installed. Review “Mapping Pro Pack Paddles” section above.
For additional troubleshooting, refer to your PlayStation®4 user guide.
BATTERY WARNING
• Don’t attempt to replace the rechargeable battery yourself- you may
damage the battery, which could cause overheating, fire, and injury. The
Lithium-ion battery in your device should be serviced or recycled by PowerA
or an authorized provider and must be recycled or disposed of separately
from household waste.
• Dispose of batteries according to your local environment laws and guidelines.
• Don’t use or leave the product containing recharegeable batteries exposed
to very high temperature (e.g. at strong direct sunlight or in a vehicle
in extremely hot weather). Otherwise, it can overheat, catch fire, or the
performance will degenerate, and the service life will be shortened.
• Don’t use the rechargeable battery item in a location where static electricity is
rich, otherwise, the internal safety devices may be damaged, causing a harmful
situation.
• In case the electrolyte gets into the eyes due to the leakage of battery,
do not rub eyes! Rinse eyes with clean running water and seek medical
attention immediately. Otherwise, it may injure eyes or cause a loss of
sight.
• If the battery gives off an odor, generates heat, or in any way appears
abnormal during use, recharging or storage, immediately remove it from
battery charger and place it in a contained vessel such as a metal box.
• Be aware discarded batteries may cause fire, do not heat the controller or
throw it into fire.
MOTION WARNING
Playing video games can make your muscles, joints, skin or eyes hurt. Follow
these instructions to avoid problems such as tendinitis, carpal tunnel
syndrome, skin irritation or eyestrain:
