P.O. Box 291509 Kerrville, Texas USA 78029-1509 Phone: 830.895.4700
Fax: 830.895.4703 Email:
Internet: www.power-tronics.com
PRODUCT WARRANTY
Power-Tronics, Inc.
,
assumes no liability for damages due to incorrect voltage or other voltage related
damages resulting from either output of the generator or input to the generator exciter system. These
problems should be protected with external devices provided by the customer such as
fuses, surge
suppressors, over/under voltage and frequency controls, manual disconnects or any other
protective device.
Power-Tronics, Inc.
,
warranties
only parts and workmanship
of this product for
a period of 2 years from
the original date of purchase from Power-Tronics, Inc.
Under warranty, Power-Tronics, Inc. will
replace, exchange or repair the defective product
without labor or parts cost to the customer.
Remaining warranty of the original product will be transferred to the replaced or repaired product. To obtain
warranty, a copy of the original purchase receipt must be sent in with the defective product, which clearly
shows the purchase date and serial number of the defective part. A repair request form must be sent in with
the product before repairs will begin. You can obtain this form through contacting Power-Tronics, Inc. Send
repairs to: Power-Tronics, Inc., 2802 Cobbler Ln., Kerrville Texas USA 78028. Send in repairs only by UPS
or FedEx.
Any one of the following conditions will void the warranty:
!
Overheating of the power supply components.
!
Overheating of the SCRs or freewheeling diodes.
!
Physical damage to the printed circuit cards, housing or components.
!
Unauthorized repair or alteration of this product.
!
Conductive or corrosive contamination.
!
Removal of our company identification from the product.
!
Removal of any conformal coating of the printed circuit cards or other components.
!
Damage due to overheating or alteration.
!
Inappropriate or infeasible application.
!
Installation by anyone other than a fully qualified and experienced professional electrical
generator service and repair technician or engineer.
!
Misuse.
!
Damage to this product resulting from external sources such as field windings, brush and slip ring
arcing and other driven devices.
!
Use with any external device not manufactured by Power-Tronics, Inc.
No other warranty is expressed or implied.
