Q: How do I program a new wireless controller to my existing C-Monster system?
A:
1. Press and hold the PROGRAM button on top of the (HPU) hydraulic pump unit for 3 seconds until the LED
turns solid
GREEN
(HPU will also beep).
2. Press and hold either the UP or DOWN button on the wireless controller you are pairing until the
unit responds.
IMPORTANT:
The first time your remote is paired to a recently-updated pump it may perform a firmware update.
When this occurs the remote will blink for approximately 1 minute. Please do not interrupt power
to either the pump or remote during this process. When the blinking has ceased your remote has
finished updating and is ready to use.
NOTE:
The pump will not update an unpaired remote.
Q: How do I adjust the speed on my included wireless Key Fob remote?
A:
The included Key Fob remote comes out of the box set to 70% of the highest speed level. This can be
adjusted by downloading the C-Monster App and connecting to the system via Bluetooth with your Android
powered smart phone or Apple iPhone
.
For manual adjustment, see Function 2 Key-Fob Speed Adjustment.
Q: How do I order a replacement spike?
A:
Replacement spikes can only be ordered via phone. Simply call a member of our Technical Support Team
at
1+(813) 689-9932
option 2
for a free replacement. Before calling please be sure that you have your
serial number. Serial numbers are located on the bottom of the stern bracket on most models.
Q: Why does my Power-Pole anchor fall down over time?
A:
This is caused by either an external or internal leak in the hydraulic system. First, check all hydraulic fittings
and hose for leaks. If no external leaks are found, please contact our Technical Support Team.
Q: What are JL Marine System’s hours of operation?
A:
Business hours, including Technical Support hours, are listed at
www.power-pole.com
.
