16
TROUBLESHOOTING TABLE
PROBLEM
POSSIBLE CAUSE
SOLUTION
The handle is not in position. The bolts are not properly
seated.
Make sure the bolts are correctly
installed through the handle
bars. Check to see if the hand
knobs are tight.
Refer to Assembling the Handle
section in this manual.
The snow thrower doesn’t
start.
The battery is not charged.
Charge the battery by following
the procedures in the battery
and charger manual.
The switch is defective.
Have the switch replaced by an
authorized service center.
Battery is too cold.
Remove battery from snow
thrower. Place battery on
charger and allow to charge for
10 minutes. Remove from
charger and install in Snow
thrower for use.
The battery is not attached to
the motor.
Check the connection between
the motor connector and the
battery.
Battery may require service or
replacement.
Call toll free helpline, at 1-855-
378-6903 or replace battery.
The motor is on, but the
impeller does not turn.
The belt is damaged.
Replace the belt (see the section
entitled Inspecting/Replacing the
Drive Belt).
The snow thrower leaves a
thin layer of snow behind.
The scraper is worn.
Inspect the scraper for wear or
damage. Replace the scraper
(see the section entitled
Replacing the Scraper).
