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Call forwarding is enabled

Incoming call

Tap to access recent calls

Active conference

Tap to access messages

USB ﬂash drive attached

Presence status ( Available)

Recording in progress or
paused (VVX 500 only)

Presence status (Busy)

Recording paused
(VVX 600 only)

Presence status (Away)

Recording in progress
(VVX 600 only)

Presence status
(Do Not Disturb)

Placed call

Presence status
(Offline)

Received call

Presence status
(No information)

Missed call

Bluetooth headset paired and
connected (VVX 600 only)

Bluetooth available
(VVX 600 only)

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Description

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Description

Summary of Contents for CloudPBX

Page 1: ...www post lu CloudPBX User Guide...

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Page 3: ...chscreen and con gure your phone remotely using the Polycom Web Con guration Utility Note Accessing Features and Options As you read this guide keep in mind that certain phone features are con gurable...

Page 4: ...to enter numbers letters and special characters You can also use the dialpad keys to select menu items that have index numbers Dialpad The connector on the left side of your phone that enables you to...

Page 5: ...s you to place and receive calls through a headset The key glows green when an analog headset is activated and blue when a USB or Bluetooth headset is activated Headset key Enables you to place and re...

Page 6: ...y and it s active you can access Home Lines and Active Call view If your phone has multiple calls or one held call you can access Home Lines and Calls view At the top of each view is a status bar show...

Page 7: ...es settings and information At the bottom of Home view is a Page Indicator that you can press and hold to control how many icons Home view displays Home View VVX500 VVX600 To show all Home view icons...

Page 8: ...D Do Not Disturb on or off When DND is enabled your phone won t ring and incoming calls will go to voice mail Settings Tap Settings to access phone features and settings to customize your phone Additi...

Page 9: ...and soft keys in the soft key area VVX500 VVX600 If your phone is idle you can Tap a phone line to access the Dialer Swipe to switch between Lines view and the Idle Browser if available If your phone...

Page 10: ...e and Main Browsers see Using the Browser If you have only one call in progress and it s active has audio you can access Active Call view shown next If you re in Home view you can display Active Call...

Page 11: ...nes and Calls view swipe the screen right or left Calls View VVX500 VVX600 Scroll to see all your calls If your phone has multiple lines calls display under the associated line Dark green Active call...

Page 12: ...ct status or indicate that a feature is enabled You can tap certain icons to access information or features Understanding Phone Icons and Status Indicators Registered line Icon Description Status indi...

Page 13: ...ess or paused VVX 500 only Presence status Busy Recording paused VVX 600 only Presence status Away Recording in progress VVX 600 only Presence status Do Not Disturb Placed call Presence status Offline...

Page 14: ...e Press Return to Home view from any screen Tap Back as shown next Return to the previous screen If you want to Do this Tap to go back to the previous menu 1SFTT UP EJTQMBZ B EJ FSFOU WJFX Switch phon...

Page 15: ...n soft key menu item or option If a More soft key displays in the far right of the soft key area as shown next there are additional soft keys available but you can t see them Tap More to view the addi...

Page 16: ...nabling Do Not Disturb Listening to voicemail Handling Directories Recent Calls and Favorites Customizing ringtones Controlling phone volume Using headsets Managing shared lines In this chapter you ll...

Page 17: ...hone mode glows green When you re in headset mode glows green if an analog headset is connected and blue if a USB headset is connected If both an analog and USB headset are connected the USB headset w...

Page 18: ...alls view displays as shown next The view that displays depends if your phone last displayed Home or Lines view Incoming call from Home view VVX500 VVX600 Incoming call from Calls view VVX500 VVX600 T...

Page 19: ...d the Incoming Call window displays as shown next To Answer the call tap Answer The call you were in is held Answering Another Call If you don t answer the call within 10 seconds the Incoming Call win...

Page 20: ...wo views swipe the screen Lines view shows you each line on your phone and how many calls each line has as shown next A green bar indicates a line with an active call A ashing red bar indicates a line...

Page 21: ...the calls for each phone line as shown next All the calls for a phone line display under the associated phone line Scroll up or down to see all your lines and calls VVX500 VVX600 Held call on 2095 He...

Page 22: ...g or choose the method rst and then dial the number Placing Calls Manually from the Dialer Automatically by tapping a favorite in Home or Lines view Automatically from your Favorites list Recent Calls...

Page 23: ...PS BMMT WJFX UBQ UIF New Call soft key The New Call soft key won t To display the Dialer do one of the following an active call O JOFT WJFX UBQ B QIPOF MJOF UIBU EPFTO U IBWF BOZ DBMMT When you access...

Page 24: ...ccess your Recent Calls list by doing one of the following 2 From the Recent Calls list tap the person you want to call The call is automatically placed To call from your Favorites list 1 From Home vi...

Page 25: ...er 1 From the Dialer shown next tap the rst number in the list 2 Place the call Last placed call To quickly end an active call replace the handset or press or Or from Active Call Lines or Calls view t...

Page 26: ...s If a Bluetooth headset is connected and in use glows blue If analog digital and Bluetooth headsets are connected to your phone at one time the Bluetooth headset will be used To use a Bluetooth heads...

Page 27: ...Radio screen displays as shown next 2 To turn Bluetooth on tap On The message Turning BT radio on Please wait displays The Bluetooth icon displays in the status bar You may have to wait several second...

Page 28: ...n on see Turning On the Bluetooth Option To pair and connect your Bluetooth headset with your phone 1 Turn your Bluetooth headset on and place the headset in discovery mode To place your headset in di...

Page 29: ...isted nd the headset by tapping Scan Make sure your headset is in discovery mode before you tap Scan The message Place device in discoverable mode reminds you to do this Refer to your headset document...

Page 30: ...eadset Pair Automatically If your headset is an older model you may have to enter a password for example 0000 before the headset can pair with your phone 5 Tap the headset you want to connect and tap...

Page 31: ...our headset by pressing or using a control on the headset Switch to handset or speakerphone mode during a headset call by picking up the handset or pressing If your Bluetooth headset is turned on and...

Page 32: ...hone but is no longer connected To connect it to your phone again tap Connect From Home view tap Settings Basic BluetoothSettings ManageBTHeadsets From the Manage BT Headsets screen tap your headset a...

Page 33: ...er the call To ignore or silence a call From the Incoming Call window tap Ignore for private lines or Silence for shared lines The Incoming Call window disappears your phone stops ringing and either H...

Page 34: ...ard 2 From the Call Forwarding screen enter the forwarding number and tap Forward During Calls When you re in a call you can do the following Hold the call Transfer the call to another person Set up a...

Page 35: ...ve multiple lines and you tap Resume the last call that you held on either line will be resumed Or From Calls view tap the call to highlight it and tap Resume Transferring Calls When you transfer a ca...

Page 36: ...press tap Directories and then tap Contact Directory or Corporate Directory Search for the person and then call them To transfer to a favorite After you tap Transfer tap Favorites and tap the favorit...

Page 37: ...call automatically transfers to the person you speci ed Timesaver Completing a Transfer If you re using a handset complete a transfer by replacing the handset Setting Up and Handling Conference Calls...

Page 38: ...ls using the Join soft key To set up a conference call 1 Call the rst person 2 From Active Call Lines or Calls view tap Confrnc The active call is held 3 Using the Dialer call the second person 4 When...

Page 39: ...conference are held The following example shows a held conference in Calls view To place a conference call on hold To resume a held conference call From Lines or Calls view tap Resume Ending Conferenc...

Page 40: ...led Call forwarding is not available on shared lines User Tip Forwarding Calls on a Call by Call Basis You can choose to forward a call as your phone rings For more information on forwarding calls on...

Page 41: ...coming calls No Answer To forward all unanswered incoming calls Busy To forward calls that arrive when you re already in a call 4 Enter the forwarding number and tap Enable If you selected the No Answ...

Page 42: ...e logged to your Recent Calls list When you enable Do Not Disturb the following happens The Do Not Disturb icon displays in the status bar as shown next For VVX 500 phones the icon scrolls under the t...

Page 43: ...me view changes to as shown next VVX500 VVX600 Note Do Not Disturb and Shared Lines Enabling Do Not Disturb on shared lines disables ringing only You ll still see a visu al noti cation of the call and...

Page 44: ...ur phone is idle tap DND from Lines view Timesaver AQuickWaytoDisableDNDontheVVX600 To turn DND off tap located in the status bar Using Do Not Disturb with Multiple Lines By default the Do Not Disturb...

Page 45: ...All Listening to Voicemail Your phone may indicate new voicemail messages by the following A message counter in Home view as shown next The counter indicates the number of new messages you have VVX500...

Page 46: ...phone the Line Select screen displays Tap the line that has the message 3 From the Messages screen tap Connect and follow the prompts Viewing Recent Calls Your phone maintains a Recent Calls list a li...

Page 47: ...the person Icons display next to a call to indicate the call type Placed calls display Received calls display Missed calls display To view your Recent Calls list From Home view tap New Call and tap Re...

Page 48: ...person a favorite Tap to delete the call from the list Tap to edit the phone number before you dial the person Tap to go back to your recent calls list Tap to call the person Tap to save the person to...

Page 49: ...our Recent Calls list so that only a certain call type for example only missed calls display the next time you display the list all call types the default lter will display Tap to lter calls Tap to so...

Page 50: ...well as save them to your Contact Directory For more information see Working with a Corporate Directory To view your Contact Directory Tap Directories from Home view and tap Contact Directory Or Tap...

Page 51: ...eyboard tap before you tap Search A list of search results is displayed Tap Return to display your Contact Directory again To dial a contact 1 From your Contact Directory tap the contact you want to c...

Page 52: ...e phone number the entry won t be saved Tap Job Title and enter the contact s job title such as Manager Tap Email and enter the contact s email address Tap Favorite Index and enter a favorite index nu...

Page 53: ...status For more information on monitoring status see Using Buddy Lists Tap Block Buddy and enable or disable the setting The default setting is Disabled If enabled the contact can t monitor your statu...

Page 54: ...Tap Save To delete a contact 1 From your Contact Directory tap the contact you want to delete 2 From the contact s information screen tap A con rmation message displays con rming that you want to del...

Page 55: ...st search results will display To search the Corporate Directory From the Corporate Directory perform a quick search or an advanced search To perform a quick search enter the rst few characters of the...

Page 56: ...ontact Directory to see if the contact was saved correctly and to add additional contact information Controlling What is Heard You can change what you hear by doing the following Updating the incoming...

Page 57: ...tone You might nd it helpful to select unique ring tones for the various contacts in your Contact Directory In this way you can quickly identify callers as your phone rings To select a ringtone for a...

Page 58: ...can still hear all other parties when you mute the microphone To mute the microphone During a call including a conference call press The Mute key glows red The other parties can t hear you To disable...

Page 59: ...all audio tap Active The default destination is Speaker Managing Favorites Favorites are the contacts in your Contact Directory that you call most often To make a contact a favorite you need to assign...

Page 60: ...e shows a sample Favorites list VVX500 VVX600 The following gure shows your favorites in Lines view Favorites display under the phone line s VVX500 VVX600 Favorites also display from Home view as show...

Page 61: ...ntact Directory tap the contact From the contact s information screen tap Add to Favorites Or From your Recent Calls list tap next to a call record From the call details screen tap Add to Favorites Th...

Page 62: ...en tap Favorite Index and enter a new favorite index number 4 Tap Save To delete a favorite 1 From your Contact Directory tap the contact 2 From the contact s information screen tap 3 From the Edit Co...

Page 63: ...visual noti cation will still display and you ll still have the option to answer the call In Lines view the following icons and status indicators display for shared lines depending if the line is idle...

Page 64: ...8002 8004 www post lu By printing this brochure on paper from controlled forest management POST actively supportssustainable development...

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