Troubleshooting
WADE-8022 User’s Manual
5-4
5.3 FAQ
Information & Support
Question: I forget my password of system BIOS, what am I supposed to do?
Answer: You can simply short 2-3 pins on J20 to clean your password.
Question: How to update the BIOS file of the WADE-8022?
Answer:
1. Please visit web site of the Portwell download center as below hyperlink
and register an account.
(The E-Mail box should be an existing
Company email address that you check regularly.)
http://www.portwell.com.tw/member/newmember.php
2. Input your User name and password to log in the download center.
3. Select the “Search download” to input the keyword “WADE-8022”.
4. Find the “BIOS “page to download the ROM file and flash utility.
5. Execute the zip file to root of the bootable USB pen drive which can
boot to DOS mode.
6. Insert your bootable USB pen drive in WADE-8022 board and power-on.
7. Boot to DOS mode then input the “Update” command to start to update
BIOS process.
8. Switch “Off” the Power Supply when you finished the update process.
9. Wait 5 seconds then switch “ON” the Power Supply then press the “Del”
or “Esc” key to BIOS to select “Load Setup Defaults” and then select “Exit
Saving Changes” option.
Note:
Please visit our Download Center to get the Catalog, User manual, BIOS, and driver
files.
http://www.portwell.com.tw/support/download_center.php
If you have other additional technical information or request which is not covered in
this manual, please fill in the technical request form as below hyperlink.
http://www.portwell.com.tw/support/problem_report.php
We will do our best to provide a suggestion or solution for you.
