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ROBO-8115VG2AR

Copyright © Portwell 2021

ROBO-8115VG2AR User's Guide

93

7

Troubleshooting

This section provides a few useful tips to quickly get ROBO-8115 running with success. This section will primarily focus on system integration issues, in terms of
BIOS setting, and OS diagnostics.

7.1

Hardware Quick Installation

ATX Power Setting
Unlike other Single board computer, ROBO-8115 supports ATX PSU only. Therefore, there is no other setting that needs to be set up. However, there are only
two connectors that must be connected— J18 (ATX 8 Pin Connector (For CPU Power)) on the ROBO-8115 board & 20+4 pins ATX Power Connector on the
backplane.

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Summary of Contents for ROBO-8115VG2AR

Page 1: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 1 PICMG 1 3 Single Host Board Version 1 0 ROBO 8115VG2AR...

Page 2: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 2 Revision History R1 0 Preliminary...

Page 3: ...s 16 3 Hardware Configuration 18 3 1 Jumpers and Connectors 18 3 2 Jumpers Settings 20 3 3 Connector Settings 23 J8 J15 USB2 0 3 0 connector Pitch 2 0mm 26 J19 J20 J23 J24 COM1 COM2 COM3 COM4 Pin Head...

Page 4: ...net Controller 46 6 BIOS Setup Items 47 6 1 Introduction 47 6 2 BIOS Setup 47 6 2 1 Main 49 6 2 2 Configuration 52 6 2 3 Security 88 6 2 4 Boot 89 6 2 5 Save Exit 91 7 Troubleshooting 93 7 1 Hardware...

Page 5: ...ormation contained herein and hereby expressly disclaims any implied warranties of merchantability or fitness for any particular purpose with regard to any of the foregoing Portwell assumes no liabili...

Page 6: ...a defect in materials or workmanship or due to non conformance to the agreed upon specifications will be repaired or exchanged at Portwell s option and expense Certification Portwell is certified to...

Page 7: ...ng and Installing SBC Caution Do not just hold any single side of the SBC hold evenly on both sides Heavy processor cooler may bend the SBC when SBC being held just on one side The bending may cause s...

Page 8: ...r S I or vendor to use a metal bracket to hold fix the desktop or server grade SBC to avoid the vibration damage during transportation Heavy processor cooler may bend the SBC when systems are during t...

Page 9: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 9 2U or 1U chassis a mental bracket on the bottom of chassis to balance and support SBC from bending...

Page 10: ...ECC option ROBO 8115VG2AR with the 10th generation Intel processor family features and integrated enhanced graphics engine which provides significant 3D performance up to DirectX 12 It supports triple...

Page 11: ...I Express x8 or 1x PCI Express x8 2x PCI Express x4 by jumper setting Gen3 up to 8 0 GT s From PCH 1x PCI Express x4 or 4x PCI Express x1 by different bios support Gen 3 up to 8 0 GT s SATA Interface...

Page 12: ...C Humidity 5 90 non condensing Power supply voltage ATX Board size 338 5mm x 126 39mm 13 33 L x 4 98 W 2 1 Supported Operating Systems The ROBO 8115VG2AR supports the following operating systems Wind...

Page 13: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 13 2 2 Mechanical Dimensions...

Page 14: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 14...

Page 15: ...t Connection 11 I219 LM Version 12 18 9 20 LAN Card 2 Intel R I210 Gigabit Network Connection LAN Driver 2 Intel R I210 Gigabit Network Connection Version 12 18 9 6 Audio Card Realtek High Definition...

Page 16: ...8 16 A 8 21 A System 12V 0 47 A 1 26 A 1 25 A System 3 3V 1 29 A 2 16 A 2 17 A System 5V 2 20 A 3 78 A 3 92 A System Device 12V 2 07 A 1 49 A 1 51 A System Device 5V 1 70 A 2 27 A 2 42 A CPU Device 12...

Page 17: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 17 Block Diagram...

Page 18: ...l 2021 ROBO 8115VG2AR User s Guide 18 3 Hardware Configuration 3 1 Jumpers and Connectors This chapter indicates jumpers headers and connectors locations Users may find useful information related to h...

Page 19: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 19...

Page 20: ...C Not Connected means removing a jumper cap from jumper pins Users can refer to Figure 1 for the Jumper allocations Jumper Table The jumper settings are schematically depicted in this manual as follo...

Page 21: ...yright Portwell 2021 ROBO 8115VG2AR User s Guide 21 JP1 CMOS Setup Pitch 2 0mm JP6 AT ATX Mode Selection Pitch 2 0mm PIN No Description 1 2 Normal 2 3 Clear CMOS PIN No Description 1 2 Short AT Mode 2...

Page 22: ...R Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 22 JP7 Configure PCIEX16 X8 Pitch 2 54mm Reserve PIN No Description 1 2 3 4 Configuration Short Short 1x8 2x4 Open Short Reserve Close Open 2x8 Op...

Page 23: ...Connector Function List Connector Function Remark J1 DDR4 Long DIMM Channel A0 J2 DDR4 Long DIMM Channel A1 J3 DDR4 Long DIMM Channel B0 J4 DDR4 Long DIMM Channel B1 J5 USB2 0 Connector Pitch 2 54mm J...

Page 24: ...r J17 USB2 0 3 0 connector D Sub J18 ATX 8 Pin Connector For CPU Power J19 COM1 Pin Header J20 COM2 Pin Header J21 USB2 0 3 0 connector D Sub J22 RJ45 Connector for I210 J23 COM4 Pin Header J24 COM3 P...

Page 25: ...ch 2 54mm PIN No Description PIN No Description 1 5V_DUAL 2 5V_DUAL 3 USB2A_DN 4 USB2B_DN 5 USB2A_DP 6 USB2B_DP 7 GND 8 GND 9 NC Key 10 NC PIN No Description PIN No Description 1 5VSB 2 VCC 3 SUS_LED...

Page 26: ...3 14 Reset Signal 15 SATA LED Signal 16 Ground PIN No Description PIN No Description 1 5V_Dual 2 USB3 0_RX_N 19 5V_Dual 3 USB3 0_RX_P 18 USB3 0_RX_N 4 Ground 17 USB3 0_RX_P 5 USB3 0_TX_N 16 Ground 6 U...

Page 27: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 27 J9 J11 J14 SATA Connector PIN No Description 1 Ground 2 TX_P 3 TX_N 4 Ground 5 RX_N 6 RX_P 7 Ground...

Page 28: ...ide 28 J10 HDMI Connector PIN No Description PIN No Description 1 HDMI_D0_P 2 GND 3 HDMI_D0_N 4 HDMI_D1_P 5 GND 6 HDMI_D1_N 7 HDMI_D2_P 8 GND 9 HDMI_D2_N 10 HDMI_D3_P 11 GND 12 HDMI_D3_N 13 N C 14 N C...

Page 29: ...29 J12 Audio Pin Header Pitch 2 54mm J13 CPU FAN Connector Pitch 2 54mm PIN No Description PIN No Description 1 MIC_IN 2 Ground 3 LINE_IN_L 4 Ground 5 LINE_IN_R 6 Ground 7 AUDIO_OUT_L 8 Ground 9 AUDIO...

Page 30: ...8115VG2AR User s Guide 30 J16 SYSTEM FAN Connector Pitch 2 54mm J17 J21 USB2 0 3 0 connector D Sub PIN No Description 1 GND 2 12V 3 FAN_IN PIN No Description 1 5VDUAL 2 USB2_N 3 USB2_P 4 GND 5 USB_RX...

Page 31: ...J19 J20 J23 J24 COM1 COM2 COM3 COM4 Pin Header Pitch 2 54mm Note COM3 COM4 with BIOS set for RS232 RS422 RS485 PIN No Description PIN No Description 1 Ground 5 12V 2 Ground 6 12V 3 Ground 7 12V 4 Grou...

Page 32: ...2 54mm PIN No Description PIN No Description 1 MDIO_P 2 MDIO_N 3 MDI1_P 4 MDI1_N 5 LAN_CT1 6 LAN_CT2 7 MDI2_P 8 MDI2_N 9 MDI3_P 10 MDI3_N 11 LED_100 12 LED_1000 13 LED_LINK ACT 14 ACT_LED PIN No Descr...

Page 33: ...SM BUS Pin Header Pitch 2 54mm J28 PS2 KB MS Pin Header Pitch 2 54mm PIN No Description 1 SM_CLK 2 NC Key 3 GND 4 SM_DATA 5 5V PIN No Description PIN No Description 1 Mouse Data 2 Keyboard Data 3 NC 4...

Page 34: ...scription PIN No Description 1 DVI_D2_N 16 DVI_HPD 2 DVI_D2_P 17 DVI_D0_N 3 GND 18 DVI_D0_P 4 N C 19 GND 5 N C 20 N C 6 DDC_CLK 21 N C 7 DDC_DATA 22 GND 8 VSNC 23 DVI_CLK_P 9 DVI_D1_N 24 DVI_CLK_N 10...

Page 35: ...cription PIN No Description 1 GND 2 3 3V 3 GND 4 3 3V 5 RX3_N 6 N C 7 RX3_P 8 N C 9 GND 10 LED 11 TX3_N 12 3 3V 13 TX3_P 14 3 3V 15 GND 16 3 3V 17 RX2_N 18 3 3V 19 RX2_P 20 N C 21 GND 22 N C 23 TX2_N...

Page 36: ...SATA_B 42 N C 43 RX0_P SATA_B 44 N C 45 GND 46 N C 47 TX0_N SATA_A 48 N C 49 TX0_P SATA_A 50 PERST 51 GND 52 CLKREQ 53 CLK_N 54 PEWAKE 55 CLK_P 56 N C 57 GND 58 N C 59 KEY M 60 KEY M 61 KEY M 62 KEY...

Page 37: ...EC IO Space Base Addr 0xE000 EC Internal Offset 0x300 EC IO Address Base Addr Internal offset define WDTCFG 0x06 WDT Timer Coutrol Register Bit 6 Write 1 to clear WDT pin event COMe Only Bit 4 1 Driv...

Page 38: ..._EC_SRAM int offset int Temp Temp inb_p EC_IOSpace offset return Temp void Write_EC_SRAM int offset int value outb_p value EC_IOSpace offset Reset WDT pin status int WDT_Reset int Temp Temp Read_EC_SR...

Page 39: ...rgv int Temp Initial if iopl 3 0 printf error I O Permission Error n return 1 Enable WDT 10min 20sec Write_EC_SRAM WDTSEC 5 5 Sec Write_EC_SRAM WDTMIN 1 1 min Enable WDT 5sec and WDT pin mode Temp Rea...

Page 40: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 40 Check Current WDT status while Read_EC_SRAM WDTCFG 0x01 0 printf WDT Counting d M d S n Read_EC_SRAM WDTMIN Read_EC_SRAM WDTSEC...

Page 41: ...E300 EC IO Space Base Addr 0xE000 EC Internal Offset 0x300 EC IO Address IO Space Base Addr Internal offset define GPCR 0x2B GPIO Coutrol Register Bit7 GPO3 Bit6 GPO2 Bit3 GPI3 Bit2 GPI2 0 Output 1 In...

Page 42: ...utb_p value EC_IOSpace offset int main int argc char argv int Temp Initial if iopl 3 0 printf error I O Permission Error n return 1 Get GPI status Temp Read_EC_SRAM GPDR Bit3 0 GPI3 0 status Set GPO4...

Page 43: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 43...

Page 44: ...ts which supports DDR4 ECC non ECC memory The maximum memory can be up to 128GB Memory clock and related settings can be detected by BIOS via SPD interface Watch out the contact and lock integrity of...

Page 45: ...heral devices and secure it WARNING Please ensure that mother board is properly inserted and fixed by mechanism Note Please refer to section 6 3 1 to 6 3 4 to install INF Graphic LAN 5 3 1 Chipset Com...

Page 46: ...kes ROBO 8115VG2AR an excellent performance hardware Drivers Support Please find the Graphic driver in the ROBO 8115VG2AR CD title The driver supports Windows 10 5 3 3 Intel LAN I210AT I219LM Gigabit...

Page 47: ...ars on the screen press Delete or ESC key will enter BIOS setup screen Press ESC or Delete to enter SETUP If the message disappears before responding and still wish to enter Setup please restart the s...

Page 48: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 48...

Page 49: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 49 6 2 1 Main Use this menu for basic system configurations such as time date etc...

Page 50: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 50...

Page 51: ...r s Guide 51 Feature Description Options Detail system information Detail system information System Date The date format is Day Month Date Year Use or to configure system Date System Time The time for...

Page 52: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 52 6 2 2 Configuration Use this menu to set up the items of special enhanced features...

Page 53: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 53 CPU Configuration CPU Configuration Parameters...

Page 54: ...quires Intel Speed Step or Intel Speed Shift to be available and enabled Disabled Enabled C states Enable disable CPU Power Management Allows CPU to go to C states when it s not 100 utilized Disabled...

Page 55: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 55 Chipset Configuration Configuration Chipset feature...

Page 56: ...MappedIO BIOS assignment This is enabled automatically when Aperture Size is set to 2048MB Disabled Enabled HD Audio Control Detection of the HD Audio device Disabled Enabled Port 80h Redirection Cont...

Page 57: ...arameters Feature Description Options AMT BIOS Features When disable AMT BIOS Features are no longer supported and user is no longer able to access MEBx Setup Note This option does not disable Managea...

Page 58: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 58 Graphics Configuration Configuration Graphics Settings...

Page 59: ...on the setup options Auto Disable Enable DVMT Pre Allocated Select DVMT 5 0 Pre Allocated Fixed Graphics Memory size used by the Internal Graphics Device 0M 32M 64M 4M 8M 12M 16M 20M 24M 28M 32M F7 3...

Page 60: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 60 Power Control Configuration System Power Control Configuration Parameters...

Page 61: ...I Sleep State Select the highest ACPI sleep state the system will enter when the SUSPEND button is pressed S3 Suspend to RAM Suspend Disabled Restore AC Power Loss Specify what state to go to when pow...

Page 62: ...5VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 62 PCI PCIE Configuration PCI PCI X and PCI Express Settings Feature Description Options PEG Port Lane Width Set PEG port Lane width 1x16 2x8...

Page 63: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 63 PEG Port Configuration...

Page 64: ...Feature Description Options Enable Root Port Enable or Disable the Root Port AUTO Disable Enable Max Link Speed Confugure PEG 0 1 0 0 1 1 0 1 2 Max Speed AUTO Gen1 Gen2 Gen3 Max Link Width Force PEG...

Page 65: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 65 PCIE RP 1 To BackPlane 6 Onboard I210 7 Onboard PCIe 2 PCI 21 Onboard M 2...

Page 66: ...Plane 6 Onboard I210 7 Onboard PCIe 2 PCI 21 Onboard M 2 Control the PCI Express Root Port Enabled Disabled ASPM 1 6 7 21 Set the ASPM Level Force L0s Force all links to L0s State AUTO BIOS auto confi...

Page 67: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 67 LAN Configuration Configuration onboard LAN device...

Page 68: ...Ipv4 PXE Support If disable IPv4 PXE boot support will not be available Disabled Enabled Ipv4 HTTP Support If disable IPv4 HTTP boot support will not be available Disabled Enabled Ipv6 PXE Support If...

Page 69: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 69 SATA NVMe Configuration SATA NVMe Device Options Settings...

Page 70: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 70...

Page 71: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 71...

Page 72: ...ion SATA Controller Speed Indicates the maximum speed the SATA controller can support Default Gen1 Gen2 Gen3 Serial ATA Port Port 0 onboard J9 Port 1 onboard J11 Port 2 onboard J14 Port 3 backplane Po...

Page 73: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 73 USB Configuration USB Configuration Parameters...

Page 74: ...ort if no USB devices are connected DISABLE option will keep USB devices available only for EFI application Enabled Disabled Auto XHCI Hand off This is a workaround for OSes without XHCI hand off supp...

Page 75: ...de 75 TPM Configuration Trusted Computing Setting Feature Description Options Security Device Support Enables or Disables BIOS support for security device O S will not show Security Device TCG EFI pro...

Page 76: ...User s Guide 76 Super IO Configuration System Super IO Chip Parameters Feature Description Options Watch Dog Timer Enable Disable Watch Dog Timer Disabled Enabled Timer Unit Select Timer count unit of...

Page 77: ...of Serial Port 1 Feature Description Options Serial Port Enable or Disable Serial Port COM Enabled Disabled Change Settings Select an optimal settings for Super IO Device IO 3F8h IRQ 4 Auto IO 240h IR...

Page 78: ...of Serial Port 2 Feature Description Options Serial Port Enable or Disable Serial Port COM Enabled Disabled Change Settings Select an optimal settings for Super IO Device IO 2F8h IRQ 3 Auto IO 240h IR...

Page 79: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 79 Serial Port 3 Configuration Set Parameters of Serial Port 3...

Page 80: ...ption Serial port 3 RS 232 422 485 Control Option RS 232 RS 485 HALF DUPLEX RS 422 FULL DUPLEX RS 485 Auto Flow Control Enable Disable RS 485 Auto Flow Function Disabled Enabled Change Settings Select...

Page 81: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 81 Serial Port 4 Configuration Set Parameters of Serial Port 4...

Page 82: ...ption Serial port 3 RS 232 422 485 Control Option RS 232 RS 485 HALF DUPLEX RS 422 FULL DUPLEX RS 485 Auto Flow Control Enable Disable RS 485 Auto Flow Function Disabled Enabled Change Settings Select...

Page 83: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 83 H W Monitor Monitor hardware status...

Page 84: ...rmal Cruise Mode Smart Fan III Mode Tolerance of Target Temperature In Fan Speed Cruise Mode Tolerance of Target Speed 5 Fan1 2 Start Target Temp In Thermal Cruise Mode Start Temperature In Fan Speed...

Page 85: ...yright Portwell 2021 ROBO 8115VG2AR User s Guide 85 Serial Port Console Redirection Serial Port Console Redirection Feature Description Options Console Redirection Console Redirection Enable or Disabl...

Page 86: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 86 Console Redirection Settings...

Page 87: ...low for error detection They can be used as an additional data bit None Even Odd Mark Space Stop Bits Stop bits indicate the end of a serial data packet A start bit indicates the beginning The standar...

Page 88: ...VG2AR User s Guide 88 6 2 3 Security Feature Description Options Password Check Mode Setup check password when enter setup screen Power on check password on every time system power on Setup Power on A...

Page 89: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 89 6 2 4 Boot...

Page 90: ...finite waiting 1 Bootup NumLock State Select the keyboard NumLock state On Off Full Screen LOGO Enables or disables Quiet Boot option and Full screen Logo Disabled Enabled Boot mode select Select boot...

Page 91: ...ROBO 8115VG2AR Copyright Portwell 2021 ROBO 8115VG2AR User s Guide 91 6 2 5 Save Exit...

Page 92: ...rd Changes and Reset Reset system setup without saving any changes Restore Defaults Restore Load Default values for all the setup options UEFI Built in EFI Shell Reset the system after saving the chan...

Page 93: ...stem integration issues in terms of BIOS setting and OS diagnostics 7 1 Hardware Quick Installation ATX Power Setting Unlike other Single board computer ROBO 8115 supports ATX PSU only Therefore there...

Page 94: ...have correctly adopted modules and connected all the devices cables required before turning on ATX power DDR4 long DIMM Memory keyboard mouse SATA hard disk VGA connector power cable of the device AT...

Page 95: ...s so you can be sure the system is running with the BIOS setting that Portwell has highly endorsed As a matter of fact users can load the default BIOS setting at any time when system appears to be uns...

Page 96: ...hich means the BIOS update processes finished Please cut the AC power off and wait for 10 seconds before powering on 6 When you see the Programming success message which means the BIOS update processe...

Page 97: ...developing Portwell Worldwide Portwell Inc E mail info portwell com tw Shanghai Portwell E mail info portwell com cn Portwell Japan Inc E mail info portwell co jp American Portwell Technology E mail...

Page 98: ...ell modules Low Pin Count Interface Specification Revision 1 0 LPC http www intel com design chipsets industry lpc htm Universal Serial Bus USB Specification Revision 2 0 http www usb org home PCI Spe...

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