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IMPORTANT: Disconnect the cabin’s power supply cable before undertaking any work.
MAINTENANCE
SERVICING & WARRANTY
Servicing
1. Disconnect your sauna.
2. Use a vacuum cleaner to remove dust from crevices in the woodwork.
3. Clean the cabin with a damp cotton cloth and use a small amount of soap if necessary.
Rinse with a damp cloth.
4. Wipe with a dry cloth.
IMPORTANT
Do not use benzene, alcohol, chemical agents or strong detergents on the sauna since
chemical products can damage the wood and its protective coating. Do not spray water on
your sauna.
Practical advice:
To extend the life of your sauna, we recommend that you apply linseed oil to the benches,
back rests and flooring of your cabin with a lint-free cloth.
If your sauna’s flooring or bench are indelibly marked, rub them lightly with sandpaper.
Warranty
All the components of France-Sauna saunas are guaranteed for 2 years and wood 4 years.
The warranty comes into force on the date of dispatch (corresponding to the date the invoice
is issued).
The warranty does not apply in the following cases:
• Malfunction or damage arising from installation, usage or repair that are not in com-
pliance with the safety instructions.
• Malfunction or damage arising from conditions that are unsuitable for the equipment’s
originally intended purpose.
• Damage arising from negligence, accident or force majeure (thunderstorm or bad wea-
ther).
• Malfunction or damage arising from the use of non-authorised accessories.
The warranty does not cover the costs linked to returning the cabin or part of its components
to our workshops of.
Under the warranty, in the event of a breakdown, the items deemed defective by our tech-
nicians will be exchanged.
Information and explanations required for their installation will be provided by one of our
technicians.
Costs linked to the use of subcontract labour provided by a third party cannot be covered
by France-Sauna.
Problems identified
Possible reasons
Solutions
No indicator light displayed on
the control panel.
Power supply cable disconnected
Check power supply cable connection
The general power supply is cut
Check that the switchboard and wall plug are working
Fault in power supply unit
Contact your dealer
One or more infrared panels do
not heat up
The infrared panel’s cable is disconnected
Check cable connections
One of the infrared panels is defective
Replace the infrared panel with an original component
supplied by the manufacturer
Possible reversal of the connections of the power supply
box
Intervert the LoadA and LoadB cables
Sauna gives off a smell
Temperature of the panels or their cables is too high
Switch off power supply and contact your dealer
Sauna light fittings no longer
work
Bulb not fully engaged
Check bulb holder and replace if necessary
Bulb is defective
Replace bulb
Electrical panel is defective.
Contact your dealer
A speaker is not working
Speaker cable disconnected
Reconnect the cable
Speaker defective
Contact your dealer
MP3 player not working
Power supply cable disconnected
Reconnect power supply cable
MP3 player not switched on
Check the 12V DC power supply cable and replace if
required
The USB key is not recognized
Check the format of audio or format the USB key files.
Screen shows a temperature
of “101”
Temperature sensor is incorrectly connected or defective Reconnect the cable or replace the sensor
One or more keys on the control
panel do not work
Control panel wire pinched or defective
Check the board connection mat and its passage in the
sauna
Defective board
Contact your reseller
Does not rise or little tempe-
rature
Ambient temperature too low
Make sure the room that houses the sauna is at least
15 ° C
Infrared panel contains or defective
Identify the panel (s) that do not heat up and contact
your dealer
