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warranty
The warranty is a 2 year full replacement warranty on the power pack.
The Cell is a 3 year full replacement warranty, plus a further 24 month pro-rata on the electrode.
Evolve Group warrants the chlorinator to be free from defects in material or workmanship, under normal use and service on private,
single-family residential swimming pools or spas within Australia and New Zealand for two years or 5000 hours operation whichever is
first, from date of the initial system installation, provided it is installed in accordance with the installation instructions and specifications. If
written proof of the date of the initial system installation is not provided to Evolve Group, the manufactured date will be the sole determi-
nant of the date of the initial system installation.
If a product is defective, in workmanship or materials and is removed within 2 years (24 months) after the date of the initial system in-
stallation and is returned freight prepaid, Evolve Group will, at it’s option, either repair or replace the defective product and return it freight
prepaid. For years 4 and 5, Evolve Group will, at it’s option, either repair or replace the defective cell and will charge 60% for the 4th year
and 40% for the 5th year off the current list price for such repairs or replacements, plus shipping charges. Evolve Group will not assume
any of the cost incurred in removal or re-installation of the product.
This Limited Warranty does not apply to installations in commercial pools, public pools, and pools located outside Australia and New
Zealand.
Replacement parts
If a purchased replacement part is defective, in workmanship or materials and is removed within 1 year (12 months) after the date of
purchase, and is returned freight prepaid, Evolve Group will, at it’s option, either repair or replace the defective purchased part and return
it freight prepaid.
Warranty Exclusions
Commercial pools, public pools and
pools located outside Australia and New Zealand
Incorrect mounting of the power pack or electrode including but not limited to:
• Power pack mounted in direct sunlight.
• Restricted air- flow around the heat sink (back plate).
• Mounted within 1 meter of the ground or subject to flooding.
• Operated lying down.
• Oversized pump or pumps installed. I.e. current draw of more than 8.5 amps.
• Use of extension leads to supply power to the unit or between the unit and the pump.
• Mounted above a heat sources such as a gas heater.
• Mounted above chemicals, or within range of chemical vapour.
Incorrect salt level or water balance
Poor water flow
Excessive scaling
Excessive acid washing or washing in concentrated acid solutions.
Electrode damage due to mechanical cleaning
Loose cell terminal connection
Excessive use of algaecides
Unfiltered water entering the cell
Metallic contaminants from the water
Consequential damage caused by the failure of other equipment in the pool installation
Blown fuse
Vermin/insect infestation
Water or dust contamination in the power pack
Damage due to causes beyond the control of Evolve Group
Leaks due to incorrect fitting.
Damage caused by static pressure in excess of 200 kPa
Material supplied or workmanship performed by others in the process of installation
Problems resulting from failure to operate the products in accordance with recommended instructions
Problems resulting from failure to maintain pool water chemistry in accordance with recommended levels.
Problems resulting from inadequate chlorine output outside of the recommended sizing
Problems resulting from tampering, accident, abuse, negligence, unauthorized repairs or alterations,
fire, flood, lightning, freezing, external water, war, or acts of God.
The express warranty above constitutes the entire warranty of Evolve Group with respect to the chlorinator products and is in lieu of all oth-
er warranties, expressed or implied, including a warranty of fitness for a particular purpose. In no event shall Evolve Group be responsible
for any consequential or incidental damages of any nature whatsoever.
No wholesaler, agent, dealer, contractor, or other person is authorized to give any warranty on behalf of Evolve Group. This warranty is void
if the product has been altered in any way after leaving the factory.
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