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Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text
Telephone (TTY) Users ................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with
Disabilities ..................................................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event Data
Recorders ..................................................7-9
Reporting Safety Defects ................................7-10
Reporting Safety Defects to the United States
Government ..............................................7-10
Reporting Safety Defects to the Canadian
Government ..............................................7-11
Reporting Safety Defects to General Motors .....7-11
Service Publications Ordering Information .........7-11
Section 7
Customer Assistance and Information
7-1
Summary of Contents for 2004 Grand Am
Page 5: ...These are some examples of symbols that may be found on the vehicle v...
Page 6: ...NOTES vi...
Page 17: ...Put someone on it Get it up to speed Then stop the vehicle The rider doesn t stop 1 11...
Page 33: ...To unlatch the belt just push the button on the buckle Center Rear Passenger Position 1 27...
Page 106: ...NOTES 2 38...
Page 108: ...Instrument Panel Overview 3 2...
Page 178: ...NOTES 3 72...
Page 226: ...NOTES 4 48...
Page 240: ...When you open the hood on the 3400 V6 engine you ll see the following 5 14...
Page 320: ...NOTES 5 94...
Page 334: ...Engine Drive Belt Routing 6 14...