P O N D M A X . C O M
• CMT Group LLC, a California limited liability company d/b/a PondMAX™ USA (the “Company”) expressly warrants to the original purchaser that,
for a period of two (2) years from the date of sale, the covered product (the “Product”) will be reasonably free of defects in materials and workmanship
and that when property handled, will conform, within accepted tolerance to applicable manufacturing specifications. This Limited Product Warranty
(“Limited Warranty”) only applies to Company’s Products that are used, stored, handled, and installed in the manner recommended by the Company in
the Product instruction manual.
• Notwithstanding this Limited Warranty, customer acknowledges that some parts of the Product are consumable and may need to be replaced as part
of ongoing Product maintenance, as recommended in the Product instruction manual, and are therefore not covered by this Limited Warranty.
• Company will, at its option, repair or replace Product without charge, if the Product fails or does perform as warranted solely due to a manufacturing
defect within the warranty period, subject to the exclusions set forth in this Limited Warranty.
• Repair or replacement during this two (2) year warranty shall not include: reasonable labor charges necessary to repair or replace the defective
Product, shipping costs, and packing and insurance costs. During the entire two (2) year warranty, Company’s obligation as to repair or replacement
shall further be limited to repair or replacement with the models of the Product that are available at the time of the repair or replacement, and shall
be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced Product shall
also remain subject to the original two (2) year warranty from the date of the original sale, and any repair or replacement shall not extend the original
warranty period in any manner or start a new warranty period.
• You may obtain coverage under this Limited Warranty by providing Company with proof of original purchase. For service under this Limited Warranty,
you must first contact the seller, distributor, retailer, or dealer from whom you purchased the Product and provide the following: copy of original
receipt, your name and address, a description of the Product (including the serial number/date code set forth on the Product), and the nature of the
defect. To expedite any warranty claims and processing, please submit to us the product registration card included with your purchased Product
promptly after your purchase.
• All warranty repairs must be performed by the Company, or a Company authorized third-party. Any repairs performed by you or an unauthorized
third-party will not be compensated by Company and are not the responsibility of the Company and will void this warranty.
• DISCLAIMER OF WARRANTIES: Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided
by Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s use guide/care guide are
included with the Product and available from the Company at the address listed below. You may also obtain these materials by contacting Company at
(888) 868-1185 or on the Company’s website www.pondmax.com.
• This Limited Warranty does not cover defects caused by:
• non-compliance with Company’s use guides, care guides, and/or instruction manual. Such failures include, but are not limited to, exposure to
physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or
cold), incompatibility of fluid used near the Product, or misuse;
• improper storage, installation, handling, and/or use of the Product;
• damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
• unreasonable or unintended use of Product;
• products installed with known or visible manufacturing defects at the time of installation;
• minor conditions such as stains, scratches, etc.
• Any information or suggestion by Company with respect to the Products concerning applications, specifications, or compliance with codes and
standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and
test the suitability of any information with respect to the Products for your specific application.
• THE WARRANTIES SET FORTH IN THIS LIMITED WARRANTY ARE THE ONLY WARRANTIES MADE BY COMPANY IN CONNECTION WITH THE PRODUCT.
COMPANY CAN NOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD
BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY
SET FORTH HEREIN, COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY
SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE
OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.
• LIMITATION OF LIABILITY: No claim by the buyer/owner of any kind, including claims for indemnification, shall be greater in amount than the
purchase price of the Product in respect to which damages are claimed. IN NO EVENT SHALL COMPANY BE LIABLE TO BUYER/OWNER IN TORT,
CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR
EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE,
LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE
SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCT SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY
WITH RESPECT THERETO.
• All provisions of this Limited Warranty are severable and if any provision shall be deemed invalid, the remaining provisions shall remain in full force
and effect.
• Please consult your retailer for quality original Company replacement parts.
• Visit www.pondmax.com for your nearest dealer.
• Contact Information:
• Any question concerning this warranty should be addressed to:
PondMAX USA
P.O. Box, 341
San Leandro, CA 94577
Phone: 888.868.1185
Email: [email protected]
Website address: https://pondmax.com
LIMITED PRODUCT WARRANTY
