110-031 PSC/EN
21
Service and Technical Support
If you have followed the troubleshooting steps outlined previously
and your Circulator still fails to operate properly, contact the supplier
from whom the unit was purchased. Have the following information
available for the customer service person:
•
Model, Serial Number and Voltage (from back panel label)
•
Date of purchase and purchase order number
•
Supplier’s order number or invoice number
•
A summary of the problem.
The manufacturer agrees to correct for the original user of the product, either by repair
(using new or refurbished parts), or at the manufacturer’s election, by replacement
(with a new or refurbished product), any defects in material or workmanship which
develop during the warranty period. The standard warranty is twenty-four (24) months
after delivery of the product. In the event of replacement, the replacement unit will
be warranted for the remainder of the original warranty period or ninety (90) days,
whichever is longer. For purposes of this limited warranty, “refurbished” means a
product or part that has been returned to its original specifications. In the event of a
defect, these are your exclusive remedies.
If the product should require service, contact the manufacturer’s/supplier’s office for
instructions. When return of the product is necessary, a return authorization number is
assigned and the product should be shipped, transportation charges pre-paid, in either
its original packaging or packaging affording an equal degree of protection to the
indicated service center. To insure prompt handling, the return authorization number
must be placed on the outside of the package. A detailed explanation of the defect
should be enclosed with the item.
The warranty shall not apply if the defect or malfunction was caused by accident,
neglect, unreasonable use, improper service, acts of God, modification by any part
other than PolyScience or other causes not arising out of defects in material or
workmanship.
EXCLUSION OF IMPLIED WARRANTIES
. THERE ARE NO WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THOSE OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WHICH EXTEND
BEYOND THE DESCRIPTION AND PERIOD AS STATED IN THE OPERATOR’S
MANUAL INCLUDED WITH EACH PRODUCT.
LIMITATION ON DAMAGES
. THE MANUFACTURER’S SOLE OBLIGATION
UNDER THE WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF
A DEFECTIVE PRODUCT AND POLYSCIENCE SHALL NOT, IN ANY EVENT, BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND
RESULTING FROM USE OR POSSESSION OF THIS PRODUCT.
Some states do not allow: (A) limitations on how long an implied warranty lasts; or
(B) the exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal
rights and you may have other rights that vary from state to state.
Warranty
www.calcert.com
1.888.610.7664
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