Polycom VVX 501 User Manual Download Page 3

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Headset Key

– This key enables you to place and receive calls through a headset.

The key glows green when an analog headset is activated. The key glows blue when
a USB or Bluetooth headset is activated.

Speakerphone Key

– This key is used to place and receive calls using the

speakerphone. The key glows green when activated.

Mute Key

– Use this key to mute local audio during calls and conferences. The key

glows red when activated.

Placing and Receiving Calls

To place a call, follow these steps:

Pick up the

Handset

Dial the number using the

Keypad

Select the

Dial

icon.

Summary of Contents for VVX 501

Page 1: ...tructions for performing the tasks are the same across both the VVX 501 and VVX 601 model phones Touchscreen 1 The touchscreen navigation is based on touch To select an item tap it You can perform the...

Page 2: ...ines view is your phone s default display This view displays your phone lines along with their corresponding buttons as well as your speed dial favorites Home View The home view is displayed when you...

Page 3: ...et is activated Speakerphone Key This key is used to place and receive calls using the speakerphone The key glows green when activated Mute Key Use this key to mute local audio during calls and confer...

Page 4: ...ceiver 2 To answer a call via speakerphone press the Speakerphone feature key 3 To answer a call using your accessory headset press the Headset feature key 4 Or you can press Answer on the touchscreen...

Page 5: ...oftkey Hold and Resume To put an active call on hold select the Hold softkey To resume the call select the Resume softkey If you have more than one call on hold select the call you wish to reconnect w...

Page 6: ...one else without announcing the call first To conduct a Blind Transfer choose one of the following methods Method 1 1 While on an active call select Transfer 2 Then press the Blind softkey to select b...

Page 7: ...Method 2 1 Press and hold Transfer which selects blind transfer Click image for large view 2 Enter the destination to which you wish to transfer the call 3 Then tap the Dial icon...

Page 8: ...Enter the destination to which you wish to transfer the call 3 Then select the Dial icon The caller is automatically placed on hold 4 Once the receiving party answers announce the call 5 To complete...

Page 9: ...he Conference softkey to connect the calls Do Not Disturb The Do Not Disturb Feature is used to send all incoming calls to voicemail To enable Do Not Disturb select the DND softkey You will see the Do...

Page 10: ...ut also your other connected devices Call Forwarding From the End User Portal To forward your business phone to another number follow these steps from the End User Portal From the End User Portal http...

Page 11: ...con 2 When prompted dial the extension number against which the call was parked followed by the pound key or simply dial the pound key to retrieve a call parked against the number from which you are c...

Page 12: ...ture must be set up by your site admin Shared Line Appearance With Shared Line Appearance authorized users can place and receive calls from other users lines If you are authorized to share a line with...

Page 13: ...load your contacts will now be uploaded to your Personal Phone list 4 Click Save How Do I Add a Contact to My Speed Dial You can add a contact to your speed dial through the End User Portal To do this...

Page 14: ...o record your first and last name then press pound When completed press 1 to access the voice messaging main menu From here you can record your greetings and retrieve voicemail messages Accessing Voic...

Page 15: ...your voicemail passcode followed by the pound key 4 Follow the audio prompts to retrieve your voicemail messages Note If you forget your voicemail passcode please contact your system administrator to...