Polycom VVX 300 User Manual Download | Manualshive

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Effective July 10, 2019.

wowforbusiness.com

Polycom

VVX 300 Series

Phone User Guide

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Summary of Contents for VVX 300

Page 1: ...Effective July 10 2019 wowforbusiness com Polycom VVX 300 Series Phone User Guide ...

Page 2: ...lacing a Call 2 Ending a Call 3 Local Directory 3 Hold and Resume 4 Answering an Incoming Call 4 Adjusting Volume 4 Do Not Disturb DND 5 Blind Unattended Transfer 5 Warm Attended Transfer 6 3 Way Conferencing 7 Split a 3 Way Conference Call 8 Call Waiting 8 Accessing Voicemail 9 Intercom 9 Call List 10 Enhanced Call Park 10 ...

Page 3: ... or speakerphone buttons 3 Key in the number to call or scroll down the list of recently called numbers using the up down arrows and press the send soft key 4 Making a call from the home screen Press the Home hard button You will see the display as shown above 5 Press the center button Select on the navigation dial and use the directional arrows to highlight the directory you want Press the Select...

Page 4: ...elect the Home key Ending a Call Local Directory 2 Now select the Directory menu NOTE You will need to navigate via the d pad on the right of the phone 3 Now select Contact Directory NOTE You can navigate via the d pad or use the number pad to select 4 From within the Contact Directory search for your entry and select it by pressing the d pad or by selecting dial key 5 Now with the entry on your s...

Page 5: ...he phone is on hook Speaker volume adjust volume after speaker button has been activated Handset volume adjust volume with the handset off hook Press the Resume soft key to return to the caller The line button will be lit green 1 Lift up the handset 2 Press the Answer soft key You also have the option to A Reject a call which will send the caller to your voicemail B Forward the call to another per...

Page 6: ...if that person is available to answer Once you have enabled DND on that line you will see a dash in the icon 2 Now you are in the Blind transfer menu Do Not Disturb DND Blind Unattended Transfer 2 Highlight the line you want to set as DND and press the Select soft key To remove DND from the line press the Clear All soft key 3 In the Blind Transfer screen type in the extension or the full 10 digit ...

Page 7: ...selection Warm Attended Transfer 3 Now enter the extension full 10 digit number or use the directory of the person you are transferring the call to Then press the Send softkey or wait 5 seconds and the phone will automatically send dial the number entered 4 Now the caller has answered the Consultative and is ready to take the forwarded caller 5 With the person confirmed available to take the call ...

Page 8: ...umber extension fill 10 digit number or scroll down to the of the person you are adding to the call and press the Send key to connect 4 Press the More soft key and then press the Send softkey or wait 5 seconds and the phone will automatically send dial the number entered 5 To get all callers in the conference click the Confrnc key a 2nd time 6 The screen will show you have an active conference 7 H...

Page 9: ...atically be placed on hold Keep in mind the other line will be on hold until the caller hangs up or you highlight that number and bring them back on line as a single caller Once you have reconnected to one of the callers you have the usual soft key options for that line You can then place the new caller on Hold if desired by pressing the Hold soft key Split a 3 Way Conference Call Call Waiting You...

Page 10: ...ss 3 Settings press 4 Get deleted messages press 6 Leave voicemail press 7 Helpful hints press 0 Exit press For detailed instructions on using Voicemail go to https www wowforbusiness com support product guides and select Voicemail instructions Accessing Voicemail Intercom This feature allows you to call a person on your Hosted VoIP account using their speaker phone without them having to answer t...

Page 11: ...to a call to place the call on Park press the Park soft key Note when the Park orbit available the key will not display any light and the user icon will be displayed With the call on Park each phone subscribed to the same Park orbit will then be updated with a off hook icon the key will also have a flashing green light To retrieve the Parked call simply select the Park soft key to return the calle...

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