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Polycom VVX-250 Series, User Manual

The Polycom VVX-250 Series is a reliable and user-friendly business phone with crystal-clear audio quality. For complete setup and usage instructions, download the free User Manual from our website. Get step-by-step guidance on features and settings to optimize your communication experience with the VVX-250 Series.

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How to place a call ?

Using the handset:

•

Type the number and pick up the handset

•

Or, pick up the handset, type the number and push the Send softkey

Using the speaker:

•

Type the number and press the Speaker button

•

Or, press the Speaker button, type the number and push the Send 
softkey

To redial the last number, press the Right button then the Dial softkey 
or twice the Right button

www.escaux.com

Summary of Contents for VVX-250 Series

Page 1: ...www escaux com Polycom VVX250 450 User Guide...

Page 2: ...2 Table of content Phones overview Basic telephony features Advanced telephony features Voicemail Call history Phone preferences Contact management Various www escaux com...

Page 3: ...3 Phones overview www escaux com...

Page 4: ...4 www escaux com...

Page 5: ...5 www escaux com...

Page 6: ...6 www escaux com...

Page 7: ...is your phone s default display It shows your line favorites speed dial numbers and soft keys The VVX300 310 will show the Screensaver view after 1 minute of inactivity see Screensaver display To cha...

Page 8: ...8 Basic telephony features www escaux com...

Page 9: ...handset type the number and push the Send softkey Using the speaker Type the number and press the Speaker button Or press the Speaker button type the number and push the Send softkey To redial the las...

Page 10: ...in an Incoming Call window After 10 seconds the Calls view will be displayed see pictures on this slide Pickup the handset To answer using the speaker 1 Press the Answer softkey 2 Or press the Speaker...

Page 11: ...11 How to end a call Press the End Call softkey Or replace the handset Or press the Speaker button when in speaker mode www escaux com...

Page 12: ...crophone is muted and you continue to hear your contact Press Mute again to enable the microphone How to put a call on hold Press the Hold button or Hold softkey The caller hears music Press Hold agai...

Page 13: ...ber you want to transfer the call to Press the Send softkey Speak to the third person and press Transfer again to confirm the Transfer Or press Cancel to take the call back You can also press Transfer...

Page 14: ...Blind transfer The third person will see that the call comes from the initial caller Press the Transfer button or Transfer softkey Press the Blind softkey Type the number Press the Send softkey The p...

Page 15: ...15 Advanced telephony features www escaux com...

Page 16: ...press More to see it The active call is on hold Type the third person s number Press Send Speak to the third person and press Confrnc to start the conference Or press Cancel to retrieve your first co...

Page 17: ...ss the Answer softkey to take the call The previous call is put on Hold How to switch between active calls Press Down button to select another call Press the Resume softkey The previous call is put on...

Page 18: ...18 Voicemail Call history www escaux com...

Page 19: ...ssage Message LED will blink To access your voicemail click on the Messages button Or press Home then select Messages Phone will display 1 Message Center Press the Select softkey Phone will display ho...

Page 20: ...ved Calls Placed Calls Choose the category you want and press Select Or from the Lines view press Down button for Missed calls Left button for Received calls Right button for Placed calls To clear you...

Page 21: ...21 Phone preferences www escaux com...

Page 22: ...22 Change the language If you want to change the language of your phone please contact your administrator so that he can modify the language of your phone resource on the SMP www escaux com...

Page 23: ...23 Change the ringtone Press Home and select Settings Select 1 Basic Ring Type Navigate in the available ringtones Use the Play softkey to listen Press Select to confirm your choice www escaux com...

Page 24: ...24 Change the screen contrast Only for the VVX300 310 Press Home and select Settings Select 1 Basic 2 Contrast Adjust the contrast using Up and Down softkey s Confirm with OK www escaux com...

Page 25: ...phone activity Backlight Idle intensity brightness of the screen when there is no phone activity Maximum intensity brightness scale that applies to Backlight On Backlight Idle intensities You can adju...

Page 26: ...is the number of seconds the phone is inactive before the backlight dims to its Backlight Idle intensity Timeout period begins after last key press or last phone event such as an incoming call To adju...

Page 27: ...27 Contact management www escaux com...

Page 28: ...our phone directory add delete or update a contact via your phone directory will be erased when your phone is rebooted We therefore advise you not to use the local telephone directory and to use Escau...

Page 29: ...e managed via Escaux Connect The list of speed dials is visible on the Lines view of the phone From Home View press Home to display Lines view On the Lines view you will see the list of speed dial num...

Page 30: ...your search query using the dialpad You can press Encoding to change the encoding type and switch to capital letters or digits Press Submit when finished The search is carried out on the PBX Corporate...

Page 31: ...31 Various www escaux com...

Page 32: ...onal status using the Status softkey The following screen will be showed depending of your phone model Use the left and right soft key below the screen to select a new status and confirm using the sel...

Page 33: ...You can see when the contacts are on the line The led on the button is red When their phone is ringing The led on the button is blinking green Note line supervision is managed via Escaux Connect For...

Page 34: ...lect Settings Go to 1 Basic 8 Restart Phone This operation takes about 2 minutes Why should I reboot my phone If the IT administrator has made changes to the configuration If there is any problem a re...

Page 35: ...Enter the admin password Press 1 Administration Settings 5 Reset to Defaults To clear User settings select 1 Reset Local Configuration To clear Device settings select 3 Reset Device Settings To make...

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