Polycom SoundStation IP 5000 Owner'S Manual Download Page 9

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Installing your Polycom Conference Phone

Installing your Conference Phone

The Conference Phone can be installed in one of 2 ways:

•

You may connect Conference Phones to your existing router
or data wall jack

•

You may connect Conference Phones Wirelessly to the
optional Wireless Transmitter.

Option 1: Connect the Conference Phone to your data network

Connect one end of the 25-foot Network Cable to the
LAN jack on the phone.

Connect the other end of the 25-foot Network Cable to

the Power Insertion Cable.

Connect the Power Insertion Cable to an available LAN
port on the wall or router/switch device port.

Connect the Power Adapter to the Power Insertion Cable

Connect the Power Adapter (with the attached Regional
Power Cord) to the wall outlet.

Summary of Contents for SoundStation IP 5000

Page 1: ...Polycom IP5000 Conference Phone Owner s Manual V 3...

Page 2: ...l 22 Managing Incoming Calls 23 Rejecting Calls 23 To send incoming calls from a particular contact directly tovoice mail 23 Diverting Calls 24 To divert incoming calls from a contact to a third party...

Page 3: ...tification via Email 44 To Create a Voicemail Group 45 Change the Amount of Time Before Voicemail Picks Up 46 Additional Call FeaturesUsing Call Lists 47 Viewing Call Lists 47 To view a call list 48 M...

Page 4: ...he speaker volume 64 To adjust the ringer volume 64 5 SAFETY INFORMATION 65 IMPORTANTSAFETY AND CONFORMANCE INFORMATION FOR IP PBX BASE UNITAND PHONES 65 Conformance 65 Important Safety instructions 6...

Page 5: ...computers at one site Typographical conventions Italic text is used for items you select from menus and drop down lists and the names of displayed web pages Bold text is used for text strings that yo...

Page 6: ...here you don t have data wiring you may use the optional Wireless Adapters to connect Conference Phones to the optional Base Unit wirelessly In order to use all the features of the Hosted PBX phone sy...

Page 7: ...ps 1 Make sure you have received all of your phones and optional equipment 2 Goto https exchange intermedia net aspx Login aspxEnter your login name and password to the AdminPortal 3 Activate your pho...

Page 8: ...and their associated phone numbers and extension You should have also received and email from Intermedia with the phone numbers and extensions associated with each enhanced services such as an Auto At...

Page 9: ...sTransmitter Option 1 Connect the Conference Phone to your data network 1 Connect one end of the 25 foot Network Cable to the LAN jack on thephone 2 Connect the other end of the 25 foot Network Cable...

Page 10: ...ter allows a Conference Phone to be used without a cord connecting it to the local network but requires the use of the optional Wireless Transmitter The range of the Wireless Adapter is 40 feet from t...

Page 11: ...able 3 Connect the Power Insertion Cable to the LAN port on the WirelessAdapter 4 Connect the Power Adapter to the Power Insertion Cable 5 Connect the Power Adapter with the attached Regional Power Co...

Page 12: ...media net andenteryour Administrator Portal login name and password 2 On the 1st screen click the Activation tab 3 Select either the Line activation or Phone activation section place a check in the bo...

Page 13: ...de to using the Polycom Conference Phone It also explains how to program system settings for your Conference Phone Conference Phone Introduction to your Polycom Conference Phone This phone provides mu...

Page 14: ...l using Polycom HD Voice technology A call is in progress using Polycom HD Voice The active call icons merge into one icon on the phone screen Forexample Active call not using Polycom HD Voice A call...

Page 15: ...n your phone All incoming calls will be forwarded to a number you havespecified Hold A call or conference is on hold Registered line The phone can place and receive calls Registered shared line The ph...

Page 16: ...or receive up to 6simultaneous phone calls on your Conference Phone If you are on a call and have another call on hold or you are on a conference with two callers the third call will be sent to your...

Page 17: ...ou can customize your phone so that incoming calls from a particular party are immediately sent to your voice mail system If you do not have a voice mail system set up the call will still ring on your...

Page 18: ...The Directory screendisplays 2 Scroll to the contact for whom you want to transfer calls Or search for the contact see Searching for Contacts on page Searching for Contacts 3 Toscroll through a list...

Page 19: ...tion of active calls on the phone screen The following figure shows an active call to Jane Smith at directory number 1951 that has lasted for nine seconds To place a call off hook 1 Toobtain a dial to...

Page 20: ...lls Using Speed Dials Use a speed dial index number for quick dialing Speed dial index numbers are associated with entries in your Contact Directory To place a call using a speed dial index number 1 P...

Page 21: ...microphones Press on the phone or the button on the top of the external microphones Toturn off the Mute feature press again Redialing Numbers You can redial the last number you dialed or search a lis...

Page 22: ...can transfer calls from your Conference Phone to another phone in your office or to any other phone number outside your office For example if you receive a call from a coworker in the office you can...

Page 23: ...er is complete wait until the person answers the call talk to the person and then press the Trnsfer softkey Tocancel the transfer before the call connects press the Cancel soft key Performing a Blind...

Page 24: ...er This call transfer method is used when you want to transfer a call without tying up two lines on your phone system It uses the Inter media network to transfer the call instead of the phone system 1...

Page 25: ...ll respond with a voice prompt such as Call Parked on 9001 The caller will hear holdmusic 4 Topick up the parked call anyone on any phone may dial the park number 9001 in this example to be connected...

Page 26: ...hone will forward calls even if you enable the Do Not Disturb Feature You can also reject calls from a particular contact by sending the call to your voice mail system or divert calls from a particula...

Page 27: ...plays Enter a number to forward all incoming calls to If you selected No Answer the Call Forward No Answer screen displays Do the following use the Next and Prev soft keys to move betweenfields a In t...

Page 28: ...r To disable call forwarding 1 From the idle screen press the Forward soft key The Forwarding Type Select screen displays showing the forwarding type that is enabled The following screen shows the for...

Page 29: ...irected Call Pickup Directed Call Pickup allows you to answer a phone call which is ringing at another phone in your organization There are three types of Directed Call Pickup Directed Pickup allows y...

Page 30: ...record calls whenever you wish via the 80 command Intermedia Call Recording comes in two flavors Automatic and On Demand Only On Demand recording may be initiated from the desk phone On Demand Call Re...

Page 31: ...r end the conference call and your connection to the conference call participants This section includes the following topics Holding and Resuming Conferences on page Holding and ResumingConferences Sp...

Page 32: ...party answers press the Confrnc soft key to join all parties in the conference TheActive Conferencescreen displays Setting Up a Conference with an Active Call and a Call on Hold If you are currently i...

Page 33: ...e comes the activecall Toend the conference call and split the conference into two separate calls on hold press the Split soft key Splitting Conferences When a conference has been established a Split...

Page 34: ...you of the new message Setting up the voicemail box for the first time 1 Press theMenu button 2 Features will be highlighted Press the Select key 3 Use the down arrow and scroll to Messages Press the...

Page 35: ...or after listening to a message press 9 to call that person back 2 You may return to your voicemail box WITHOUT calling back in by pressing after talking to the person you called back Change your Voi...

Page 36: ...nstructions Forward Voicemail Messages via the Phone A user can forward a voicemail from his or her voicemail box to another voicemail box or group of voicemail boxes 1 Once logged in to your voicemai...

Page 37: ...he Web A user can forward a voicemail message from his or her voic em ai l box to another voicemail once logged into the personal website Voicemail messages may be forwarded via email to anyone or for...

Page 38: ...Continue button 4 If you have entered email address fill in your email address the subject line and any message you wish to include 5 Select the delivery method Send a link to the voicemail message or...

Page 39: ...ia net accesslinelogin index asp 2 Enter your Conference Phone Number and PIN 3 Click Login 4 Select the Personal Info Tab at the top of the web page 5 Select the Notification button 6 Enter your emai...

Page 40: ...ntering each person individually Voicemail groups are created through your personal website 1 Once logged in select the Personal Info Tab 2 Select the Group Manager button 3 Click the Create Group but...

Page 41: ...e messages sent to this group 9 Click the Addbutton 10 Repeat step 7 through 9 as necessary to add all of the members 11 Click the Savebutton Change the Amount of Time Before Voicemail Picks Up Your V...

Page 42: ...ains lists of missed received and placed calls Each list can hold up to 100 entries If you miss a call the idle screen will display a message indicating the number of missed calls you have To view inf...

Page 43: ...Contact Directory or view detailed information about the particular call To manage a call list 1 Press and then select Features Call Lists The Call Lists screen displays 2 Toclear the records in a ca...

Page 44: ...the caller press the Info soft key 3 Press to return to the idle screen Speed Dial list Managing Speed Dial Entries Use the speed dial feature for fast automated dialing To use speed dial you enter a...

Page 45: ...idlescreen Managing Contacts You can store a large number of contacts in your phone s local Con tactDirectory You can dial and search for contacts in this directory You may be able to add edit and del...

Page 46: ...ollowing information Optional Enter the First Name and Last Name of the contact To enter the contact s name see Navigating Menus and Entering Data on page 1 12 You can enter a maximum of 32 characters...

Page 47: ...n assigned the label Sales Optional Set the Ring Type Optional Assign a Divert Contact The Divert Contact identifies the third party to which you want this contact s calls sent You can enter a maximum...

Page 48: ...Calls Or to quickly see a list of missed calls press from the idle screen 2 Scroll to the contact s call Toscroll through a list of contacts use the key to Page Up and the key to Page Down Tosave the...

Page 49: ...screendisplays 2 Press the Search soft key Then enter the first few characters of the contact s first or last name and then press the Search soft key again The Directory Search screen displays a list...

Page 50: ...e Edit Contact screen displays 4 Update the contact information Use the Next and Prev soft keys to scroll betweenfields For information on the fields you can update see Adding Contacts Manually step 3...

Page 51: ...act Directory To place a call to a contact in the Contact Directory 1 Press and then select Features Contact Directory The Directory screendisplays 2 Scroll to the contact you want to call Or search f...

Page 52: ...Missed Calls Call List If you have chosen to forward your calls to another number calls will be sent to that number if Do Not Disturb is enabled To enable and disable Do Not Disturb 1 Press and then...

Page 53: ...theBacklight Updating the RingTone Updating Preferences The Preferences menu allows you to customize the language that displays on your phone and to specify how the time and date display on the idle s...

Page 54: ...es not display on the idle screen Select and set options that are right foryou The following figure shows the default format for the date and time display on the phone screen To update the time and da...

Page 55: ...to the clock order you want and then press The default setting is date beforetime 3 Press to return to the idlescreen To enable or disable the time and date display 1 Press and then select Settings Ba...

Page 56: ...nsity You can modify the Backlight On intensity and the Backlight Idle intensity separately You can select high medium low and off levels for both When you modify the Maximum Intensity you modify the...

Page 57: ...ight intensity 1 Press and then select Settings Basic Backlight Intensity The Backlight Intensity screen displays 2 Select Backlight OnIntensity The Backlight On Intensity screen displays 3 Scroll to...

Page 58: ...isplay 10 If you selected a new intensity press the Ok soft key If you did not select a new intensity press 11 Press to return to the idlescreen Updating the Ring Tone You can select from many differe...

Page 59: ...soft key The default ring type is Low Trill 3 Toselect the ring type press 4 Press to return to the idle screen Adjusting the Speaker and Ringer Volume To adjust the speaker volume During a call press...

Page 60: ...fail port TNV3 LAN WANportsSELV Important Safety instructions The following safety information is reprinted from IEC60950 a When using your telephone equipment basic safety precautions should always b...

Page 61: ...e the risk of electric shock do not disassemble this product but take it to a qualified serviceman when some service or repair work is required Opening or removing covers can expose you to dangerous v...

Page 62: ...lers WHEN PROGRAMMING EMERGENCY NUMBERSAND OR MAKING TEST CALLSTO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for thecall 2 Perform such activities in the o...

Page 63: ...quipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one o...

Page 64: ...evision reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of th e followingmeasures 2 Reorient or relocate...

Page 65: ...B est conforme la norme NMB 003 du Canada CE and VCCI Mark This SoundStation IP 6000 phone is marked with the CE mark This mark indicates compliance with EC Directives 2006 95 ED and 2004 108 EC A ful...

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