background image

9

1.  During a call, press 

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Call Lists

Conference

Transfer

Redial

 

or 

the 

Trnsfer

 soft key (the active call is 

placed on hold).

2.  Press the line key if set up for speed 

dial on the SoundPoint

®

 IP 601 and 

SoundPoint

® 

Expansion Module or 

dial the number to which you want to 
transfer the call.  

  OR
  Use the arrow keys to access speed 

dial numbers, missed, placed, and 
received call lists.  From one of these 
lists, press the 

Dial

 soft key.

3.  Press 

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Call Lists

Conference

Transfer

Redial

 

or

 the 

Trnsfer

 soft key 

again to complete the transfer.  This 

Transferring a Call

Call Timer

Call duration on an active call is monitored 
through a local call timer.  This is visible 
within the active call window on the display.

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

Ending a Call

Press the 

EndCall

 soft key.

OR
Replace the handset, or press 

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

 if in 

Hands-free Mode, or 

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

 if in Headset 

Mode.

Redial

Press 

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

 to dial the last call placed 

from your phone.  

To redial another previously dialed num-
ber, press 

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

 from the phone’s idle display, 

and press 

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

 again to place the call.

OR

Press 

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

 and select  

Call Lists 

and

 

Placed Calls

 to scroll through the list.

A blind transfer (without consul-
tation) can also be supported by 
pressing the 

Blind

 soft key.

can be done as soon as the ringback 
sound is heard or you can wait 
until the third party answers and 
talk to them before completing the 
transfer.  Press the 

Split

 soft key to 

put the first call on hold and keep 
the second call as the active call

.

Transfer may be cancelled during estab-
lishment by pressing the 

Cancel 

soft key.  

The original call is resumed.

Summary of Contents for SoundPoint IP 601

Page 1: ...undPoint IP 601 SIP Menu VoiceMail DoNotDisturb Hold Del Sel Forward Conference Transfer CallLists SpeedDial Tim e Date Redial 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC USER GUIDE M ay1 2005 with SoundPoint IP Expansion Module ...

Page 2: ...me 7 Multiple Calls on Hold 7 Microphone Mute 7 General Key Use 8 Local Conferencing 8 Splitting a Conference 8 Transferring a Call 9 Call Timer 9 Ending a Call 9 Redial 9 Call Forwarding 10 Volume Adjustment 10 Do Not Disturb 10 Time and Date 11 Headset Memory Mode 11 Display Contrast 11 Ring Type 12 Call Lists 12 Contact Directory 12 Speed Dial 13 Multiple Lines 14 Multiple Keys per Line 14 Mult...

Page 3: ... 25 To Answer a Call 25 Display Contrast 25 Speed Dial 25 Troubleshooting 27 Safety and Compliance 28 Part 15 Rules 28 Class B Digital Device or Peripheral 28 Modifications 29 Installation Instructions 29 Plug Acts as Disconnect Device 29 Industry Canada IC 29 CE VCCI Mark 29 Polycom Limited Warranty and Limitation Liability 29 Exclusions 30 Warranty Exclusive 30 Service Agreements 30 Limitations o...

Page 4: ... SIP for more information As well be sure to read the Parts List and the Safety Notices section in this guide before you set up the SoundPoint IP 601 SIP phone Introduction Parts List The following items are included in your SoundPoint IP 601 SIP package Check this list before installation to ensure that you have received each item If you are missing any items please contact your system administra...

Page 5: ...and can also be found at www polycom com Connecting Network and Power Source AC Power Option Connect the supplied Network cable be tween the LAN jack on the phone and the LAN port on the wall or hub switch device port Connect the DC plug on the AC wall adapter to the DC jack marked on the phone In Line Power Option If the phone is connected to a compatible Ethernet switch that can provide in line ...

Page 6: ...ack on the back of the phone 2 Connect the headset optional accessory to the headset jack on the back of the phone 1 Place all cords in the recessed area above the modular jacks as shown 2 Align the two protrusions on the bracket with their corresponding holes in the phone and snap them to gether to lock the base to the phone For information on headsets please visit www polycom com and choose the ...

Page 7: ...es using these keys Dial Pad These 12 keys provide the 10 digits alphabetic and special characters available in context sensitive applications Display Control Keys Use the arrow keys to scroll through the displayed information Hold Hookswitch Speaker For ringer and hands free audio output Indicator This will alert you to incoming calls new messages and other events Graphic Display Shows informatio...

Page 8: ...enu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services CallLists Conference Transfer Redial Transfer of current call to third party Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services CallLists Conference Tran...

Page 9: ...Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 or NewCall to obtain dial tone 2 Dial the desired number OR Dial by SIP URL or IP address as above Using the Headset 1 With the optional headset connected press any assigne...

Page 10: ...d Resume During a call press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 or the Hold soft key The call will be placed on hold and this will be indi cated on the display Press the Resume soft key or the line key to retrieve the call Incoming calls may be ignored by pressing...

Page 11: ...s CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 key can be pressed to quickly exit from any directory 5 To enter text using the dialpad press the number keys one or more times For example for A press 2 and for C press 222 When in text entry mode the display title will show whether keys will generate numbers 1 upper case ...

Page 12: ...tus MyStatus Redial Menu Message DoNotDis ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 if in Hands free Mode or Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 if in Headset Mode Redial Press H...

Page 13: ...which line to disable 3 Press the Disable soft key The line indicator now displays the regular icon Volume Adjustment Press the volume keys to adjust handset headset and hands free speaker volume during a call Pressing these keys in idle state adjusts the ringer volume Do Not Disturb Press Hold Del Sel 3 DEF 6 MNO 9 WXYZ Hold Del Sel Menu Messages DoNotDisturb DEF 3 MNO 6 WXYZ 9 to prevent the pho...

Page 14: ...RS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu VoiceMail DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 2 Select Settings followed by Basic Preferences Headset Memory 3 Use the up or down arrows and Select soft key to enable Headset Memory Mode 4 Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu VoiceMail DoNotDisturb ABC 2 1 DEF 3 5...

Page 15: ...information will be displayed From this screen 1 Choose Edit to amend the dial string before dialing 2 Choose Dial to return the call 3 Choose Exit to return to the previous menu To quickly view respective call lists from the idle display Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER...

Page 16: ...idle display To search for a particular contact 1 Press More and then Search from the Contact Directory menu 2 Using the dial pad enter the first few characters for First or Last names 3 Press Search to search for contacts 4 Successful matches can be dialed from the resulting screen Contacts can be easily added from Call Lists See Call Lists for more information Speed Dial Pre assigned numbers can ...

Page 17: ...inciple directory number of the phone Depending on how your phone is configured the display could resemble one of the displays shown Multiple Keys Per Line Each line on the phone can be configured to have more than one line key associated with it If this is the case the display could look like this Incoming calls to this line will be distributed evenly among the available keys Similarly outgoing cal...

Page 18: ...If more than two call appearances are in use two will appear on the display and the total number will be indicated by a counter at the bottom right corner of the display For example 2 3 indicates that the highlighted call is the second one out of a total of three In the example case illustrated another out bound call can be placed on the same first line Press Hold during the first call and press New...

Page 19: ...essage Waiting Indicator LED on the front of the phone and optionally a visual notification on the display Individual line indicators reflect voice or text messages left on that line useful if multiple lines are in use A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center To listen to voice messages 1 Press Hold Del Sel...

Page 20: ...ther details 5 Press the Save soft key or Cancel to abandon the change then press Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Directories Services CallLists BuddyStatus MyStatus Redial ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 to return to the idle dis play Incoming calls from this contact will now have a distinctive ringing pattern This feature is local ...

Page 21: ...ot the phone Simultaneously press and hold the Mes sages Microphone Mute and Volume keys see illustration for more than 3 seconds or until a beep is heard Press Hold Del Sel 3 DEF 5 JKL 6 MNO 8 TUV 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 DEF 3 5 MNO JKL 6 TUV 8 WXYZ 9 OPER 0 and select Settings Advanced Restart Phone the user pass word is required to access this menu The ...

Page 22: ...il Live interaction within a pool of phones is possible by monitoring the presence of the parties involved Each phone can watch the status of up to eight other phones These other phones form the Buddy List The status of bud dies is displayed and updated in real time Each phone can also be watched by up to eight other phones To add or delete a contact from your buddy list or block a contact 1 Press...

Page 23: ...e My Status display can also be accessed by pressing the MyStat soft key from the idle display 3 Choose Buddy Status to monitor the status of the contacts within your buddy list This can also be accessed by pressing the Buddies soft key on the idle display 4 Choose Watcher List to see which phones are currently monitoring your status Press the Block soft key to block a watcher 5 Choose Blocked Lis...

Page 24: ...21 SoundPoint IP Expansion Module ...

Page 25: ...tors allowing easy recognition of line or call state Keys may be programmed for speed dials or direc tory numbers DN Installation and configuration of the SoundPoint IP Expansion Module is easy since power and signaling are taken from the host SoundPoint IP 601 phone upon connection No extra wires or power supplies are required for the SoundPoint IP Expansion Module Parts List The following items a...

Page 26: ... to the holes on the back of the ExMod and snap it into place To connect up to three SoundPoint IP Expansion Modules together repeat steps and Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7...

Page 27: ...assignment or Directory Number Power Contacts Infrared Lens Line Keys Use these keys to activate available lines and Speed Dial assignments LED Indicators Display line activity Base Stand Infrared Lens Power is automatically transferred from the host SoundPoint IP 601 phone to the SoundPoint IP Expansion Module s upon connection Units may be plugged in and unplugged hot swapped at any time to a li...

Page 28: ...th line keys that are assigned Up or Down status Pressing the Up or Down line keys will increase or decrease the display contrast 3 Press the Ok or Cancel soft keys on the phone to accept or reject changes 4 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC ...

Page 29: ...trast to a darker level Reboot the phone to obtain a default level of contrast follow the instruc tions in this User Guide Troubleshooting Verify successful outbound or inbound calling Place a call to the phone under in vestigation check that the display indicates incoming call information Lift the handset Ensure dial tone is present and place a call to another extension or number check that the d...

Page 30: ...n nection to the network Safety and Compliance Part 15 Rules This device complies with Part 15 of the FCC Rules Operation is subject to the fol lowing two conditions 1 This device may not cause harmful interference and 2 This device must accept any interferences received including in terference that may cause undesired operation Class B Digital Device or Peripheral Note This equipment has been tes...

Page 31: ...érique de la classe B est conforme à la norme NMB 003 du Canada CE and VCCI Mark This SoundPoint IP 601 SIP has been marked with the CE mark This mark indicates compliance with EEC directories 89 336 EEC and 73 23 EEC A full copy of the Declaration of Confor mity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK Polycom Limited Warranty and Limitation Liability LIMITED WAR...

Page 32: ...ion alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is in your possession ADTRAN Inc shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this telephone either separately or in combination with other...

Page 33: ...OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so th...

Page 34: ...n whole or part without written consent from ADTRAN Inc Do not remove or allow anybody else to remove any product identification copyright or other notices ADTRAN and the ADTRAN logo are registered trademarks of ADTRAN Inc All other trademarks and registered trademarks mentioned in this publication are the property of their respective owners ...

Page 35: ...m SoundPoint and the Polycom logo design are registered trademarks of Polycom Inc in the U S and various countries All other trademarks are the property of their respective companies ADTRAN Inc 901 Explorer Blvd Huntsville AL 35806 61200778L1 1A ...

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