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KIRK Wireless Server 1500 Installation and Maintenance

Polycom

KIRK Wireless Server 1500

Installation and Maintenance Guide

72-1604-00, Issue B

72160400_issue_B

Summary of Contents for KIRK 1500

Page 1: ...KIRK Wireless Server 1500 Installation and Maintenance Polycom KIRK Wireless Server 1500 Installation and Maintenance Guide 72 1604 00 Issue B 72160400_issue_B 1 ...

Page 2: ...en consent of Polycom Inc Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom Inc Polycom and Accord are registered trademarks of Polycom Inc Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing Polycom Inc cannot assume responsibili...

Page 3: ...ignal Meter 3 5 17 Signal Meter Display 3 6 19 Completing the Site Survey 3 7 20 KIRK Radio Hardware 4 25 KIRK Wireless Server 1500 Solution 4 1 25 Internal Hardware 4 2 29 Accessories 4 3 30 KIRK Programming Tools 5 31 Installation of the KIRK Wireless Server 1500 Solution 5 1 31 Internal Hardware Installation 5 2 32 Construction and Installation 5 3 32 Opening the KWS1500 5 4 34 Installing a KIR...

Page 4: ...nual is to provide general and specific information relating to the deployment physical installation and tuning of the KIRK Wireless Server 1500 herein referred to as the KWS1500 1 1 Icons and Conventions This manual uses the following icons and conventions Caution Follow these instructions carefully to avoid danger Note these instructions carefully 72160400_issue_B 4 ...

Page 5: ...e Base Station is to provide communication of audio and data signals between the mobile handsets and the KWS1500 Solution Each KIRK Base Station supports four simultaneous voice conversations Up to three Base Stations may be placed adjacent to one another without causing channel interference This provides the ability to support up to 12 simultaneous voice conversations in a given area A fourth Bas...

Page 6: ...number uniquely identifies each handset The KWS1500 assigns each handset to the solution by its International Portable Equipment Identity IPEI number or serial number The IPEI number is printed on the label inside the battery compartment It is also available by dialing the feature code 99984 on the idle handset and pressing the OK button The IPEI number is a 12 digit number It appears on all KIRK ...

Page 7: ...2 3 KIRK Wireless Solution Diagram KIRK 1500 Solution KIRK 1500 Solution Solo Master Linked Slave Intermediate Distribution Frames Programming Cable KIRK Base Station KIRK Handset Analog extension port required for each handset Laptop PC 72160400_issue_B 7 ...

Page 8: ...ovides a typical coverage radius of 150 feet 46 m in a typical indoor office environment and up to a 350 foot 107 m radius in an open area line of sight extending in all directions from the Base Station The exact coverage range depends on the building architecture and materials The KWS1500 will support a maximum of 64 handsets per solution The KWS1500 supports a maximum of 16 Base Stations per sol...

Page 9: ... area It is therefore ideal where extra coverage is required in a low traffic area KIRK Repeaters do not provide additional active speech channels to the KIRK Wireless Server Instead the Repeaters extend up to 2 simultaneous traffic channels of the host Base Station Base Stations do not handover speech channels to the Repeater therefore when a Wireless Handset is off hook using a Repeater channel ...

Page 10: ... is the only Repeater in the chain that is synchronized to the Base Station Subsequent Repeaters are synchronized to the previous Repeater in the chain Radio coverage overlap Other factors involved in a deployment relate to radio coverage overlap A coverage overlap occurs when the radio fields of multiple Base Stations overlap each other Base Stations must be placed in such a way that the radio co...

Page 11: ... of dropping the connection while moving from one coverage area to another This is because of the time that the handset needs to scan for an alternative Base Station However too much overlap results in a wasted coverage area If the alternative Base Station is not found while crossing the overlap into another area a channel handoff cannot take place and the connection to the solution will be droppe...

Page 12: ...ending on building materials the Base Station coverage area will typically extend to more than one floor of a structure In the multi zone building installation below the coverage areas overlap horizontally allowing the handset to roam the structure without interruption The handsets will always try to acquire the Base Station with the strongest signal if there are channels available on the Base Sta...

Page 13: ...other This is because of the time that the handset needs to scan for an alternative Base Station Too much overlap results in a wasted coverage area and too little results in dropped calls Small overlaps In this example two coverage areas meet at a perpendicular intersection such as a hallway or outside of a building corner When moving around in the area where little or no overlap occurs there is a...

Page 14: ...ch Base Station supports four simultaneous conversations In some applications more channels are needed in a dense area To support these installation requirements up to three Base Stations can be placed in the same general area to provide extra traffic capability This area is referred to as a hot spot Hot spots are generally used in common areas of a building that will require more traffic channels...

Page 15: ...e provided by Base Stations and Repeaters is related in two separate but equally important values These two values are referred to as the Q value and the Radio Signal Strength Indicator or RSSI The KIRK Handset can be used as a signal meter for measuring these values Q value The Q value is a relative expression for the bit failure rate in the communication between the Base Stations and the handset...

Page 16: ...e for quality speech the RSSI value is normally not accepted as lower than a loss of 25dB relative to the signal which is 100 measured near to the KWS1500 If the signal loss rises to more than 25dB within the desired coverage area plan to install a KIRK Repeater to improve coverage When measuring for placement of Repeaters the signal loss of the KWS1500 or KIRK Repeater in a linear configuration s...

Page 17: ... top of the handset to simulate actual usage Monitor the values displayed Performing measurements 5020 5040 Take the handset off hook by pressing the key Place a call to a destination Place your hand over the top of the handset to simulate actual usage Monitor the values displayed Turning off the Signal Meter 3040 4020 4040 To exit the Signal Meter mode press and hold the key for two seconds The h...

Page 18: ... Q value of Base Station 25 drops to around 52 the handset will request a handoff to the Base Station Repeater with the highest RSSI value if available In this case the handoff would be given to Base Station 03 with RSSI value of 84 Site Survey Technique Starting near the KWS1500 use your KIRK Handset to place an active call to another telephone to monitor voice quality Walk away from the KWS1500 ...

Page 19: ...17 11 02 02 18 12 03 03 19 13 04 04 20 14 05 05 21 15 06 06 22 16 07 07 23 17 08 08 24 18 09 09 25 19 10 0A 26 1A 11 0B 27 1B 12 0C 28 1C 13 0D 29 1D 14 0E 30 1E 15 0F 31 1F 3 6 Completing the Site Survey By the end of the site survey you should have established the optimum locations for the Base Stations and any necessary Repeaters Mark these locations clearly and plan out how you will provide el...

Page 20: ...verage area as it largely depends on location specifics such as building materials etc Before a KIRK Wireless Solution is installed a careful site survey should be performed in order to accurately define how many Base Stations are required to provide the necessary coverage at each individual site Site surveys are also used to locate the optimal locations for each Base Station and if needed locatio...

Page 21: ...on to a suitable non metallic flat surface such as a wall or post KIRK Base Station specifications Frequency 1 8GHz and 1 9 GHz RF channels 10 Active speech channels 4 Aerials Antenna diversity Indoors approx 150 radius Transmit range Outdoors approx 350 radius Protocol GAP Power requirements 9V DC Dimensions L x H x D 100 x 100 x 36mm 4 x 4 x 1 5 Weight 172 grams 6 oz 72160400_issue_B 21 ...

Page 22: ...ernal antenna making it possible to create radio coverage in a remote area without cabling to the rest of the installation When deploying KIRK Repeaters must be installed within the coverage area of the host Base Station The RSSI value of the hosting Base Station measured at the installation point of the Repeater must be 90 or greater Repeaters require a standard 120V AC power outlet within 1 8 me...

Page 23: ...d in a linear jump configuration In this configuration the Repeater closest to the Base Station is the only Repeater in the chain that is synchronized to the Base Station Subsequent Repeaters are synchronized to the previous Repeater in the chain KIRK Repeater specifications Frequency 1 8 GHz and 1 9 GHz Transmit range Dependant on building materials Protocol GAP Power requirements 9V DC Dimension...

Page 24: ...40 KIRK 4020 KIRK 4080 KIRK 5020 KIRK 5020 The KIRK handsets are based on the Digital Enhanced Cordless Telecommunications DECT technology and comply with the GAP standard For information on how to register add edit move or delete a KIRK Handset on a KWS1500 please consult the KIRK Wireless Server 1500 Administration Program Software Guide 72 1602 00 Issue B 72160400_issue_B 24 ...

Page 25: ...s and one DB9 pin serial port for local programming laptop connection and SIO serial input output access Up to eight KIRK Analog Interface Cards and one KIRK Expansion Board 1500 may be installed to expand the size and functionality of the server To further increase the capacity of the solution a Link card module can be installed to link two KWS1500 units together The expansion modules that will b...

Page 26: ...hannels 5 Voice CH RF total 10 120 Data throughput 256 Kbit s Power Requirement 110 240V AC Specification ETSI KWS1500 expansion 2 x KWS1500 units per PABX Base Station capacity 32 16 per KWS1500 Repeater capacity 192 96 per KWS1500 Handset capacity 128 64 per KWS1500 Configuration setup Via PC direct to serial port or via modem Dimensions 400 x 320 x 150 mm 15 7 x 12 6 x 5 9 inches Weight 8 3 kg ...

Page 27: ... create an interface for eight additional Base Stations in a KWS1500 Each KWS1500 will support a maximum of one KIRK Expansion Board 1500 bringing the total number of Base Stations supported by a single KWS1500 to 16 KIRK Expansion Board 1500 Specifications Number of units per KWS1500 1 Base Station capacity per card 8 72160400_issue_B 27 ...

Page 28: ...alog interface cards can be connected to each KWS1500 One analog interface card channel is required per handset Analog Interface Card Specifications Number of units per KWS1500 8 Signaling DTMF or Pulse Disconnect signal Loop break Earth pulse Ringing frequency 25 50 Hz Public network Dial tone detect pause Transmission Parallel operation down to 8 mA 72160400_issue_B 28 ...

Page 29: ...are Phone book programming 3040 handsets require a special charger for this function KIRK Headset Plantronics When you wish to use both hands and be able to answer your telephone at the same time a headset is necessary The Plantronics headset is notable for its lightweight construction along with the versatility that allows easy switching from the ear hook to the headband fixture The headset s adv...

Page 30: ... lines Cable Function Cable Type Description Base Station Interface 1330 5200 25 pin male Connection from the KWS1500 to the IDF Each cable supports 8 Base Stations Analog Interface 1330 4300 25 pin female Connection from the KWS1500 to the IDF Each cable supports 8 analog PBX connections US Cable Package 1330 6001 Cable Kit Includes one each of the following Base Station Interface cable Analog in...

Page 31: ... insulation strippers 16 foot 5 m measuring tape Punch tool matching all telephone cable termination blocks used at the installation site Digital multi meter DMM Telephone line test set capable of pulse and DTMF dialing Portable laptop personal computer capable of emulating an asynchronous ASCII data terminal and approved by the manufacturer to run the binary database save and restore utility or p...

Page 32: ...ks A dedicated power source is highly recommended it should be located within 1 8 meters 6 feet of the installation 5 3 Opening the KWS1500 Do not remove the top cover while the unit is connected to a power source Failure to disconnect the unit from the power source while the top cover is removed can cause severe electric shock damage to electrical components and even death Remove the eight screws...

Page 33: ...e the KWS1500 The KWS1500 provides connection points for up to eight analog interface cards one Link card and one KIRK Expansion Board 1500 Base Stations 0 to 7 are supported by the KWS1500 motherboard KIRK Wireless Server 1500 Interior View 72160400_issue_B 33 ...

Page 34: ...disconnect the unit from the power source while the top cover is removed can cause severe electric shock damage to electrical components and even death 1 Disconnect the KWS1500 from AC power 2 Remove the top cover of the KWS1500 by removing the eight screws securing the cover There are two screws on each side of the unit and four on the rear 3 Locate the KIRK Expansion Board 1500 connector and pla...

Page 35: ...ension number per handset Each analog interface card supports up to eight analog lines and therefore eight handsets Analog interface cards must be installed from right to left slots 0 to 7 in the KWS1500 Do not remove the top cover while the unit is connected to a power source Failure to disconnect the unit from the power source while the top cover is removed can cause severe electric shock damage...

Page 36: ...cable with an RJ 11 connector on the center pair Base Stations are not polarity sensitive Terminate the solution end of the twisted pair cable to a suitable connection point such as a punch down block or patch panel located close to the termination of the Base Station cable Cross connect the Base Station cables to the desired Base Station circuit Power for the Base Station is provided by the KWS15...

Page 37: ...1500 and is delivered via the cable to the Base Station After the physical connection is made the LED in the center of the Base Station will flash This indicates that the Base Station is receiving power from the KWS1500 Once the Base Station synchronizes with the KWS1500 the LED will light steady 4 Base Stations are not polarity sensitive To mount the Base Station drill two holes If mounting to a ...

Page 38: ...s It is advisable to use the KIRK Service Tool software and configure the Repeater before mounting Before beginning the installation determine the position of the repeater for best coverage The coverage depends on the construction of the building architecture and the choice of building materials The repeater does not add channels it only adds additional coverage area The repeater can be registered...

Page 39: ...on distance of at least 20 cm 8 inches from all persons during normal operation and must not be co located or operating in conjunction with any other antenna or transmitter The maximum radiated output power is 1W e i r p For more information and technical support please refer to www polycom com Recording the Installation Information After completing the installation of the repeaters record the loc...

Page 40: ...ire local power standard 120V AC A dedicated conditioned power source is recommended The Base Stations and Repeaters MUST be placed vertically and right side up Placing a Base Station or Repeater in any other fashion can reduce radio signal penetration by up to 50 percent Vertical orientation may be observed by the printed stickers located on the rear of the unit Placing Base Stations or Repeaters...

Page 41: ...eless Server 1500 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Español Spanish Por medio de la presente Polycom UK Ltd declara que el KIRK Wireless Server 1500 cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Ελληνική Greek ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom UK Ltd ΔΗΛΩΝΕΙ ΟΤΙ KIRK ...

Page 42: ...i direktive 1999 5 ES Slovensko Slovenian Polycom UK Ltd týmto vyhlasuje že KIRK Wireless Server 1500 spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999 5 ES Slovensky Slovak Polycom UK Ltd vakuuttaa täten että KIRK Wireless Server 1500 tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen Suomi Finnish Härmed int...

Page 43: ...ljö om inte enheten modifierats för att kunna användas i sådana sammanhang The WEEE marking on this equipment indicates that the product must not be disposed of with unsorted waste but must be collected separately Appropriate RF safety installation information The product is intended to be installed by authorized personal The product shall be installed in accordance with FCC rules RF Exposure Stat...

Page 44: ... should always follow basic safety instruction to reduce the risk of fire electrical shock and injury to persons and damage to property 1 Read and understand all instructions 2 Follow all warnings and instructions including those marked on the product 3 Unplug this product before cleaning Do not use liquid cleaners or aerosol cleaners Use damp cloth for cleaning 4 Do not install the telephone equi...

Page 45: ...t be installed near the equipment and must always be readily accessible 6 The solution will not operate in the event of a blackout Please keep a backup phone for emergencies Intrinsic safety Do not install the unit in conditions where there is a danger of electrically ignited explosions Exposure to sunlight heat and moisture Do not expose the unit to direct sunlight for long periods Keep away from...

Page 46: ...cts outside of our control including but not limited to acts of God fire flood and damage while in transit to service facility We do not warranty that the product will be compatible with any telephone equipment solutions or party lines This warranty shall be void if the product is damaged as a result of defacement misuse abuse neglect accident destruction or alteration of the serial number imprope...

Page 47: ...ver 1500 Installation and Maintenance the product There are no other express warranties This warranty gives you specific legal rights and you may also have other rights which vary from state to state 72160400_issue_B 47 ...

Page 48: ...struction 33 Expansion card 27 Expansion modules 25 Installation 32 Tools required 32 KWS1500 Solution Accessories 29 Analog Interface card installation 36 Analog Interface cards 28 ARI number 6 Base Stations 5 Expansion card 35 Expansion card 27 Handsets 5 Installation 33 Interior 34 Internal hardware 25 Internal hardware installation 32 Overview 5 Programming Tools 30 Radio hardware 20 Repeaters...

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