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Polycom, Inc. 

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Environmental 

This product is compliant with the requirements of the recast RoHS Directive 2011/65/EU. Information can be 
obtained from  Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK  or via: 

[email protected]

Information on recycling can be found at: 

www.polycom.com/WEEE

Disposal of this equipment should be carried out in accordance with local environmental guidelines and regulations 
for waste. For further information please contact: 

[email protected]

Batteries

Below is a listing of batteries that could be present in the product:

Description:Internal CMOS battery

Type:CR2032 Lithium Coin Cell

Weight:3.3g

Batteries used in this product are in compliance with EU Battery Directive 2006/66/EC.

Batteries in this product are not based on mercury, lead or cadmium technologies.

Batteries in this product are not intended to be replaced or removed by the user

Additional information on the safe use and recycling of batteries can be found at: 

www.polycom.com/batteries

Taiwan BSMI EMC statement

Worldwide EMC statement

This is a class A product. In a domestic environment this product may cause radio interference in which case the 
user may be required to take adequate measures. 

Summary of Contents for Collaboration Server (RMX) 1800

Page 1: ...Version 8 5 December 2014 3275 69957 004 B Hardware Guide RealPresence Collaboration Server RMX 1800...

Page 2: ...stribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you To receive software information as well as the op...

Page 3: ...s a listing of batteries that could be present in the product Description Internal CMOS battery Type CR2032 Lithium Coin Cell Weight 3 3g Batteries used in this product are in compliance with EU Batte...

Page 4: ...y be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you be...

Page 5: ...ce Collaboration Server RMX 1800 18 Install the RealPresence Collaboration Server RMX 1800 20 Mount the RealPresence Collaboration Server RMX 1800 on a Shelf 20 Connect the RealPresence Collaboration...

Page 6: ...Table of Content Polycom Inc 6 Korea 32...

Page 7: ...1080p60 high definition video conferencing Telecommunication grade high availability and on line upgrading Easy integration of conference elements into external network management Enhanced Continuous...

Page 8: ...Siren LPR Video H 261 H 263 H 263 H 264 H 264 High Profile H 264 SVC Network Ports Signaling H 323 SIP ISDN LAN LAN 1 LAN 2 ISDN PRI1 PRI 2 PRI 3 PRI 4 each can work as either an E1 port or T1 port P...

Page 9: ...number of conferences 200 Maximum number of Meeting Rooms 1000 Maximum number of Entry Queues 40 Maximum number of Profiles 80 Maximum number of Conference Templates 400 Maximum number of SIP Factori...

Page 10: ...Systems with Three DSP Cards in Non mixed Conferences Licenses AVC 1080p60 AVC 1080p30 AVC HD720p30 AVC SD AVC CIF Audio SVC 720p SVC 1080p 5 1 2 5 10 10 60 15 15 10 2 5 10 20 20 120 30 30 15 3 7 15...

Page 11: ...5 0 24 0 48 1 00 2 00 2 00 12 00 3 00 3 00 30 0 23 0 50 1 00 2 00 2 00 10 00 3 00 3 00 35 0 23 0 49 1 00 2 00 2 00 8 57 3 00 3 00 40 0 25 0 50 1 00 2 00 2 00 7 50 3 00 3 00 45 0 24 0 49 1 00 2 00 2 00...

Page 12: ...0p30 AVC HD720p30 AVC SD AVC CIF Audio SVC 720p SVC 1080p 5 1 2 5 10 10 60 15 15 10 2 5 10 20 20 120 30 30 15 3 7 15 30 30 180 45 45 20 5 10 20 40 40 240 60 60 25 6 12 25 50 50 300 75 75 30 7 15 30 60...

Page 13: ...C 720p SVC 1080p 5 1 2 3 6 6 60 15 15 10 2 4 6 13 13 120 30 30 15 3 6 10 20 20 180 45 45 20 4 8 13 26 26 200 60 60 25 5 10 16 33 33 200 75 75 30 6 12 20 40 40 200 90 90 35 7 14 23 46 46 200 105 105 40...

Page 14: ...30 1 30 10 00 3 00 3 00 25 0 20 0 40 0 64 1 32 1 32 8 00 3 00 3 00 30 0 20 0 40 0 67 1 33 1 33 6 67 3 00 3 00 35 0 20 0 40 0 66 1 31 1 31 5 71 3 00 3 00 40 0 20 0 40 0 65 1 33 1 33 5 00 3 00 3 00 45...

Page 15: ...SVC to AVC in mixed conference Licenses AVC 1080p60 AVC 1080p30 AVC HD720p30 AVC SD AVC CIF Audio SVC 720p SVC 1080p 5 1 2 3 6 6 60 15 15 10 2 4 6 13 13 120 30 30 15 3 6 10 20 20 180 45 45 20 4 8 13...

Page 16: ...bers of ISDN Voice or Video participants through E1 or T1 port in different bit rates ISDN Resource Capacities Line Rates Maximum Capacities 2M 200 4M 150 6M 100 Note ISDN on RMX 1800 with three DSP c...

Page 17: ...cted only to a power outlet that has a protective ground contact Ensure that the power cord is easily accessible from the back of the system at all times Place the equipment in a well ventilated area...

Page 18: ...lPresence Collaboration Server RMX 1800 on a hard flat surface such as a desktop or mount it on a 19 rack The airflow of the RealPresence Collaboration Server RMX 1800 is from front to back Be sure th...

Page 19: ...Collaboration Server RMX 1800 Polycom Inc 19 2 Note Write down the serial number Write down the Collaboration Server serial number from the sticker on the back of the unit It will be needed for produc...

Page 20: ...e Collaboration Server RMX 1800 on a shelf To mount the system on a shelf 1 Install the shelf supplied by the rack manufacturer in the rack 2 Mount the RealPresence Collaboration Server RMX 1800 on th...

Page 21: ...utlines the way to connect the cables to the RealPresence Collaboration Server RMX 1800 To connect the cables to the RealPresence Collaboration Server RMX 1800 1 Connect the management network cable t...

Page 22: ...Install the RealPresence Collaboration Server RMX 1800 Polycom Inc 22 RealPresence Collaboration Server RMX 1800 with three DSP cards rear panel...

Page 23: ...Polycom Inc 23...

Page 24: ...ry and applied during the power up sequence which may take up to five minutes When the system s configuration is completed including the Management and IP Network Services and if there are no system e...

Page 25: ...oints connected to the meeting Flickering blue Diagnostic tests are running Blue Diagnostic tests are completed remove the USB key if applicable and restart the system 4 M S LED Blue System upgrade co...

Page 26: ...Server RMX 1500 1800 2000 4000 Getting Started Guide 5 USB 2 For USB key connection 6 LAN 1 For management network connection when LAN redundancy is enabled LAN 1 is used for both management media and...

Page 27: ...the power cable from the power unit The system beeps because it detects a power unit inserted without the power supply connected to it 2 Pull the power unit out using its handle The system stops beep...

Page 28: ...pply or remove it from the system One of the power units is removed One of the power units fails Remove or replace the problem power unit Power units are hot swappable you don t need to restart the sy...

Page 29: ...tected earth connection Only connect the system to surge protected power outlets Keep ventilation openings free of any obstructions If the system or any accessories are installed in an enclosed space...

Page 30: ...e mise la terre Ne branchez ce syst me qu des prises prot g es contre les surtensions N obstruez pas les orifices de ventilation de l appareil Si le syst me ou des accessoires sont install s dans un e...

Page 31: ...n the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may...

Page 32: ...sposizioni pertinenti stabilite dalla direttiva 1999 5 CE slenska Icelandic H r me l sir Polycom UK Ltd yfir v a Polycom RMX er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 E...

Page 33: ...olycom RMX sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES Suomi Finnish Polycom UK Ltd vakuuttaa t ten ett Polycom RMX tyyppinen laite on direktiivin 1999 5 EY oleellisten va...

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