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• Take off your headset (requires active smart sensors). Put on your headset to unmute.

Tap your headset Teams   button to quickly open and use the Microsoft Teams desktop app.

• When not on a call, tap your Teams   button to view Microsoft Teams app on your computer.
• When your connected USB adapter LED pulses purple, tap your Teams button to view Teams

notifications.

NOTE

Teams model and Teams desktop application required. Teams mobile application is not

supported.

Active Noise Canceling (ANC) reduces external noise and enhances your music and sound quality.

Slide the ANC switch to choose:

• Low: recommended for office

• High: recommended for loud environments

Smart sensors respond when you put on or take off your headset. Customize in Poly Lens App.

Below describes default settings.

With active sensors

putting on the headset will:

taking off the headset will:

Mobile/softphone call

answer the call

keep call in headset

Music/media

resume music/media (if playing

previous to taking off)*

pause music/media (if playing)*

Mute (activate in Poly Lens App )

unmute if on an active call

mute if on an active call

NOTE

*Functionality varies by application. May not function with web-based apps.

Reset sensors

You may need to reset the sensors if they are not working as expected.

There are two ways to reset the headset sensors. Choose:

• With your headset powered on, charge your headset on the charge stand for 10 seconds

• Power on your headset while pressing the Mute   button for more than 4 seconds until the LEDs

flash purple 4 times, being careful to not touch the earcup padding or allow it to come in contact
with surfaces

Disable sensors

You can disable your headset smart sensors 2 ways:

• Manage sensors in Poly Lens App

• Hold both the Mute   and Call   buttons for more than 4 seconds until the LED flashes purple then

red. Repeat to reactivate; the LED flashes purple then blue

NOTE

Sensors cannot be disabled while streaming audio.

Tap the Call   button.

Track selection

Double-tap the Call   button to skip to the next track or triple-tap the Call   button to play the
previous track.

Launch Microsoft Teams

(Teams model only)

ANC

Use sensors

Play or pause audio

10

Summary of Contents for UC Series

Page 1: ...Voyager Focus 2 UC Series Bluetooth Headset User Guide PLANTRONICS POLYCOM NOW TOGETHER AS ...

Page 2: ...left 7 Charge 7 Check headset battery status 7 Load software 8 Update firmware 8 The Basics 9 Power on off 9 Adjust the volume 9 Make Take End Calls 9 Mute 9 Launch Microsoft Teams Teams model only 10 ANC 10 Use sensors 10 Play or pause audio 10 Voice assistant 11 More Features 12 Select language 12 Online indicator 12 Corded mode audio over USB 12 Troubleshooting 13 What s in the box 14 Support 1...

Page 3: ...ings Daisy Chain Link Lock ANC Timer Custom Button Power Device Controls Custom Button Volume Mic Mic Mute Play Pause Power Device Controls Headset olume Mic Mic Mute Play Pause Power Volume Mic Mic Mute Play Pause Power Device Controls ANC Low High ANC Active Noise Cancelling off low high Volume up Call button Press to interact with Microsoft Teams Teams model only requires Teams app Siri Google ...

Page 4: ...hing red and blue Pairing Solid blue Headset connected Flashing blue On a call Solid red Mute active Flashing purple Streaming media from computer LEDs when Microsoft Teams is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Microsoft Teams connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notification NOTE Requires Microsoft Teams de...

Page 5: ...high fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it 2 Put your headset in pair mode 3 Put your Bluetooth USB adapter into pair mode by selecting Pair in Poly Lens App Your adapter flashes red and blue Pairing is successful when you hear pairing successful and PC connected and the Bluetooth USB adapter LED is solid 1 To put your headset in pai...

Page 6: ...air with up to 8 devices but only maintain 2 connections simultaneously this includes the Bluetooth USB adapter Slide and hold the headset Power switch away from the off position until the LEDs flash red and blue Pair mode 6 ...

Page 7: ...ately The headset LEDs flash when charging It takes approximately 2 hours to fully charge your headset The LEDs turn off once charging is complete NOTE The micro USB cable and charge stand sold separately plug into a computer or wall charger s USB port Micro USB cable Charge stand sold separately Headset LEDs What they mean Off Charging complete Battery high Battery medium Battery low Battery crit...

Page 8: ...s Hub App Keep your firmware up to date to improve performance and add new features to your Poly device Update your firmware using your computer with Poly Lens App Download at poly com lens While updating firmware Do not use your Poly device until the update is complete Disconnect your Poly device from paired devices such as phones tablets and computers Do not start a second update from a second d...

Page 9: ...and PC sound volume accordingly Answer or end a call Tap the Call button Answer a second call First tap the Call button to end current call then tap the Call button again to answer new call Hold a call To hold an active call press the headset Call button for 2 seconds Press the Call button to resume a held call Switch between calls flash To switch between calls press the headset Call button for 2 ...

Page 10: ...aking off pause music media if playing Mute activate in Poly Lens App unmute if on an active call mute if on an active call NOTE Functionality varies by application May not function with web based apps Reset sensors You may need to reset the sensors if they are not working as expected There are two ways to reset the headset sensors Choose With your headset powered on charge your headset on the cha...

Page 11: ...e tap and hold the Call button to rewind NOTE Functionality varies by application May not function with web based apps Siri Google Assistant Cortana Press and hold the Call button for 2 seconds to activate your phone s default voice assistant Wait for the phone prompt to activate voice dialing search and other smartphone voice controls Voice assistant 11 ...

Page 12: ... you may be experiencing Bluetooth density problems Improve audio performance by using density friendly corded mode 1 Disconnect your Bluetooth USB adapter from your computer 2 Connect your headset directly to your computer with the provided 1 5 m USB cable 3 Power off your headset to use density friendly corded mode NOTE Your headset battery charges while in corded mode More Features Select langu...

Page 13: ...sktop App installed See Load software Select your softphone application in Poly Lens Desktop App Teams model only How do I interact with Microsoft Teams Tap the headset Call button to quickly open and use Microsoft Teams See Launch Microsoft Teams Set your target phone by going to Poly Lens Desktop App Teams model only Does my Microsoft Teams enabled headset work with other softphones Yes while yo...

Page 14: ...Contents may vary by product Headset Bluetooth USB Adapter design may vary Charge stand select models only Carrying case Micro USB cable Quick start guide What s in the box 14 ...

Page 15: ...ropeller design and the Poly logo are trademarks of Plantronics Inc Bluetooth is a registered trademark of Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners Manufactured by Plantronics Inc Model ID Headset VFOCUS2 VFOCUS2 M Adapter BT700 BT700C System Poly Voyager Focus 2 UC has a VFOCUS2 VFOCUS2 M headset and a BT700...

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