Poly Sync 10 Series User Manual Download Page 6

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(Teams model only)

How do I interact with

Microsoft Teams?

• Tap the Teams

button to quickly open and use

Microsoft Teams.

• Teams model is compatible with Microsoft Teams

desktop app. Teams mobile app is not supported.

(Teams model only)

When I tap the Teams

button nothing happens.

• Your device is not set as the default audio input and

output device in Microsoft Teams. Change settings

in Microsoft Teams.

How do I manage my speakerphone using

Poly software?

• Your speakerphone is supported by Poly desktop

application: Poly Lens Desktop App. Download:

Troubleshoot

Summary of Contents for Sync 10 Series

Page 1: ...Poly Sync 10 Series Corded Speakerphone User Guide...

Page 2: ...3 LEDs 3 Be safe 3 Setup 4 Corded setup 4 Load software 4 Basics 5 Power 5 Answer or end a call 5 Make a call 5 Hold call 5 Volume 5 Mute Unmute 5 Launch Microsoft Teams Teams model only 5 Troubleshoo...

Page 3: ...ll size Press to interact with Microsoft Teams Teams model only desktop application required Volume down Mute Hold Volume up Call LED bar LED bar What lights mean Flashing green Incoming call Solid gr...

Page 4: ...ware to enable device call control answer end and mute functionality Download poly com software Enable features Change settings Configure call control for softphones Update device firmware Manage noti...

Page 5: ...s the Volume up or down buttons to increase or decrease volume Adjust speakerphone microphone volume Place a test softphone call and adjust softphone volume and PC sound volume accordingly During an a...

Page 6: ...obile app is not supported Teams model only When I tap the Teams button nothing happens Your device is not set as the default audio input and output device in Microsoft Teams Change settings in Micros...

Page 7: ...Contents may vary by product Speakerphone with USB A to USB C adapter Quick start guide What s in the box 7...

Page 8: ...ited States Scorpius 171 2132 LR Hoofddorp Netherlands Building 4 Foundation Park Cannon Lane Part 1st Floor Maidenhead SL6 3UD United Kingdom 2022 Poly All trademarks are the property of their respec...