Poly Sync 10 Series User Manual Download Page 4

Connect the USB cable from the speakerphone to the USB port on your computer.

NOTE

Your speakerphone has a USB-A to USB-C adapter for easy connection to either type of

port.

USB-A / USB-C

Download Poly Lens App to get the most out of your device. Some softphones require the
installation of Poly software to enable device call control (answer/end and mute)
functionality. Download: 

poly.com/software

.

• Enable features
• Change settings
• Configure call control for softphones
• Update device firmware
• Manage notifications and alerts
• Schedule health and wellness reminders

Update your Poly device

Keep your firmware and software up-to-date to improve performance and add new
features to your Poly device.

Update your device using Poly Lens App. Download at 

poly.com/software

.

Setup

Corded setup

Load software

4

Summary of Contents for Sync 10 Series

Page 1: ...Poly Sync 10 Series Corded Speakerphone User Guide...

Page 2: ...3 LEDs 3 Be safe 3 Setup 4 Corded setup 4 Load software 4 Basics 5 Power 5 Answer or end a call 5 Make a call 5 Hold call 5 Volume 5 Mute Unmute 5 Launch Microsoft Teams Teams model only 5 Troubleshoo...

Page 3: ...ll size Press to interact with Microsoft Teams Teams model only desktop application required Volume down Mute Hold Volume up Call LED bar LED bar What lights mean Flashing green Incoming call Solid gr...

Page 4: ...ware to enable device call control answer end and mute functionality Download poly com software Enable features Change settings Configure call control for softphones Update device firmware Manage noti...

Page 5: ...s the Volume up or down buttons to increase or decrease volume Adjust speakerphone microphone volume Place a test softphone call and adjust softphone volume and PC sound volume accordingly During an a...

Page 6: ...obile app is not supported Teams model only When I tap the Teams button nothing happens Your device is not set as the default audio input and output device in Microsoft Teams Change settings in Micros...

Page 7: ...Contents may vary by product Speakerphone with USB A to USB C adapter Quick start guide What s in the box 7...

Page 8: ...ited States Scorpius 171 2132 LR Hoofddorp Netherlands Building 4 Foundation Park Cannon Lane Part 1st Floor Maidenhead SL6 3UD United Kingdom 2022 Poly All trademarks are the property of their respec...

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