• If your speaking volume is too low for your listener in this position,
adjust the position of the headset to make sure the microphone is
as close as possible to your mouth.
People I talk to can hear a buzz in
the background.
• Move the base further away from your phone. See
• If the base power supply is plugged into a power strip, plug it into
the wall directly.
The handset lifter is installed but
does not lift the handset.
• Be sure the handset lifter power cord is firmly pushed into the
handset lifter jack on the base.
I can’t hear my desk phone dial tone
in the headset.
• Adjust the configuration switch (A--F) on the bottom of the base
until a dial tone is heard. The default
A
works for most phones.
ATTENTION
Use configuration
D
for Cisco phones. Cisco phones
connected with EHS cable use configuration
A
.
• Make sure your desk phone is connected correctly to your base.
• If your base is connected to your desk phone's dedicated headset
port, press the desk phone's headset button to hear a dial tone.
• If your base is connected to your desk phone's dedicated headset
port, press the desk phone's headset button and base's desk
phone button to hear a dial tone.
• If your base is connected to your handset port, manually remove
the handset to hear a dial tone (if you do not have an EHS cable or
HL10 lifter).
Desk phone
16