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Should the problems persist, contact an Authorised Polti Service Centre (see www.polti.com for the up-to-date list) or Customer
Services.
PROBLEM
CAUSE
SOLUTION
The appliance is pressurized but releases
little steam
The steam is set to the minimum
level
Turn the steam adjustment knob to
increase the flow
There is a bad smell when turning on
suction
Dirt collector is dirty or too wet
Clean the dirt collector as described in
Chapter 13 or simply dry it out. If the smell
persists, carry out a full clean as described in
Chapters 13, 14, and 15.
Steam is dispensed mixed with drops
of water
The steam hose and/or the
telescopic tube are cold
Direct the steam jet onto a cloth to heat up
the tubes
The holder with cloth for steam
cleaning does not lock onto the brush
The brush is in position B or C
Set the universal brush to position A
Accessories are difficult to assemble
The seals produce friction
Lubricate the seals with silicone grease or
Vaseline, or alternatively with a small
amount of vegetable oil.
After vacuuming liquids, the liquid
vacuumed comes out of the brush
Liquid remains inside the tubes
Floor is still not dry
Suck in air for a few seconds to allow the
transfer of the liquid to the tank
Repeat the vacuuming operation
Steam is released from the safety cap
Damaged or missing seal.
Safety cap not screwed on
completely
Replace the safety-cap seal.
Turn off the appliance, unplug it from the
mains and wait for it to cool before screwing
the cap back on.
The safety cap spins freely
The boiler is pressurised.
Never force the cap open, whether the
appliance is switched on or the boiler is
switched off and the appliance is
disconnected from the mains.
Always wait for the boiler to cool, opening
the cap without force
Manuale UNICO MCV20 VERSIONE 05-09-14_vers7:UNICO
22/09/2014
15.51
Pagina 35
