16. TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
The appliance does not turn on.
No power.
Check that the appliance has
been disconnected from the
mains, as indicated in Section 1.
Does not dispense steam
Out of water
Steam lock activated
The boiler is not yet
pressurised.
Steam hose trapped or
twisted.
Add water to the boiler as de-
scribed in Chapter 11.
Deactivate the steam lock on
the handle
Wait until the steam indicator
light comes on.
Check that the steam hose is
not trapped or twisted.
Steam does not come out and
the cap won’t unscrew
Steam button broken.
Take the appliance to an Authori-
sed Service Centre.
Accessories are difficult to as-
semble.
The seals produce friction.
Lubricate the seals with silicone
grease or Vaseline, or alternati-
vely with a small amount of ve-
getable oil.
If problems persist or are not listed above, please contact a Polti Authorised Service Centre
(www.polti.com for the updated list) or contact Customer Services.
E
NGLI
S
H
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