Polestar 2 2020, Manual

Page: 433 / 568

Automatic collision
alarm with Polestar
Connect
If a collision occurs, the car reports this auto-
matically to the emergency call centre, which
can send out emergency assistance.
When the car's safety system is triggered, e.g. in
the event of an accident in which the activation
level is reached for the seatbelt tensioner or air-
bags, the car automatically contacts the emer-
gency call centre and a message is sent con-
taining the car's position, among other things.
1. The emergency call centre attempts to estab-
lish verbal contact with the car's driver in
order to find out about the severity of the colli-
sion and the need for assistance.
2. The emergency call centre provides the nec-
essary assistance (police, ambulance, recov-
ery, etc.).
Related information
• Polestar Support (p. 9)
• Polestar Connect (p. 432)
• Polestar Connect markets (p. 435)
• Emergency assistance with Polestar Connect
(p. 433)
• Roadside assistance with Polestar Connect
(p. 434)
• Polestar Connect abroad (p. 436)
Emergency assistance
with Polestar Connect
Press the SOS button to contact the emergency
call centre in an emergency situation.
To call for help in case of illness, external threats
to the car or passengers, the emergency call
centre can be alerted manually by depressing
the SOS button for at least 2 seconds. The
emergency call centre is notified and told of the
car's position and attempts to establish verbal
contact with the driver in order to agree what
assistance is needed (police, ambulance, recov-
ery, etc.).
Related information
• Polestar Connect (p. 432)
• Polestar Connect markets (p. 435)
• Automatic collision alarm with Polestar
Connect (p. 433)
• Roadside assistance with Polestar Connect
(p. 434)
• Polestar Connect abroad (p. 436)
• Polestar Support (p. 9)
Polestar Connect 433