15
Troubleshooting
Most problems you encounter with your television can be corrected by consulting the Troubleshooting list
that follows.
If the trouble still persists, contact the service center.
Troubleshooting
Problems Check
No picture or sound.
Check if the power supply is plugged in.
Check if the power button is in the "on” position.
Picture is OK, no sound.
Check if the volume control is set to the minimum or mute position.
Remote control doesn't work
Check if the power button is in the "on" position.
Check if the batteries are exhausted or not connected well.
Make sure that there is no strong light striking the sensor window of the
remote control unit.
Check there are no obstacles before the sensor window of remote
control unit.
No television signal.
Check if the TV/AV button is set to TV.
Check if the antenna is connected correctly.
No external video signal.
Check if the TV/AV button is set to AV.
Picture lacks color or picture
too dark.
Check if the color, bright, and contrast controls are correctly adjusted.
All channels lose color
intermittently.
Check if the antenna is broken.
Check if the antenna is disconnected.
Check if the antenna is damaged.
Poor reception, loss of color
with certain channels.
Check if the channels are correctly tuned (see "Fine tuning") .
Diagonal stripes appear on
picture.
The receiver may be affected by interference from a nearby radio
broadcasting transmitter or by another television receiver.
Picture has "snow".
Check if the antenna is broken.
Check if the antenna is disconnected.
Check if the antenna is damaged.
Ghost images appear.
Check if the antenna direction has been changed by a storm or strong wind,
Ghost images are caused by signals which have been reflected by a hill or
large building. The direction of the antenna should be chosen for minimized
ghost images.
