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English
5 Troubleshooting
This checklist should help you correct the
most common problems that you may
encounter with the system. If the problem
persists, unplug your unit and contact your
nearest Polaroid office.
5.1 System errors
If the DMP experiences a problem during
its normal operation an error message icon
will be displayed on the view screen
together with an error code. The error code
will refer the user to the manual for a solu-
tion. Separate icons for Paper error, Ribbon
error and Overheat will appear on the
screen due to the frequency of which
these events may occur.
Error code
Name
Description
Checklist
1
Print interrupted DMP has been interrupted
during its cycle
2
Disallowed
combination
Combination of ribbon
and paper is not allowed
Check the ribbon supply
Check the paper supply
Paper alert
Paper not loaded,
not fully inserted,
or jammed
Check to see if there is paper in the
tray.
Check to see if paper is jammed in
the DMP.
Make sure the paper tray is fully
inserted.
Ribbon alert
Ribbon cassette not
loaded or ribbon finished
Make sure a ribbon is loaded into the
DMP.
Make the ribbon is correctly loaded
into the DMP.
Check to see is sufficient ribbon
remains to produce the print.
Wait
The DMP is warming up
or
Continuous printing has
caused the DMP to pause
to allow cooling
The DMP will resume operations in a
few minutes.
6
Miscellaneous
Other error
7
Data error
Over/under run in the
transmission of data
Switch off the DMP then restart.
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