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Frequently asked questions
The first time I backed up my computer it seemed to take a lot longer than the
subsequent back ups. Are all of my photos still being backed up?
Yes, this is normal. Each time the media backup storage device backs up your computer,
it only backs up photos that it does not already have a copy of. As a result, the first
backup usually takes the longest and subsequent backups are usually much quicker.
How many photos can the media backup storage device store?
The number of photos that the media backup storage device can store depends on the size
of each of your photos:
Camera type
Approximate number of photos the
media backup storage device can store*:
2 MP
46,210
3 MP
35,105
4 MP
29,317
5 MP
23,094
6 MP
18,505
8 MP
12,331
*The approximate number of JPEG photos. Actual file size depends on camera, internal file size,
compression settings, as well as selected resolution and compression mode settings. In addition,
JPEG compression will result in different compression ratios based on photo complexity.
I completed a back up of my photos but not all of my pictures were backed up.
The media backup storage device is designed to back up photos based on the folders they
are saved in, their size and their file type (extension). Only photos which meet all of
these criteria are backed up. Each of these criteria has default settings, but these settings
can be changed by adjusting the backup options. For more information on changing the
backup options, see the Backup Configuration Options section in the user’s manual.
When I connect the media backup storage device to my computer, a balloon pops up
with the message: “This USB device can perform faster if you connect it to a High-
Speed USB 2.0 port”. Is this a problem?
No, your backup will continue to run normally and no action is required on your part.
This message is merely indicating to you that you have connected the media backup
storage device, a USB 2.0-complaint device, to a slower, USB 1.1 port on your computer.
Will the media backup storage device work with Windows Vista?
Scheduled for release in early 2007, Windows Vista is Microsoft's latest version of the
Windows operating system. For the latest information on using the media backup storage
device with Windows Vista, visit www.polaroid.com
"Polaroid" and “Polaroid and Pixel” are trademarks of Polaroid Corporation,
Waltham, MA, USA.
For service, support and warranty information, visit www.polaroid.com.