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for repair or replacement if no proof of
purchase is provided or if the unit is past
the warranty period.
Once you have acquired an RMA number,
pack the unit securely to prevent damage
in transit. If possible, use the original
packing material and box. Be sure to
send the entire product.
3. Ship prepaid and insured by way of a
traceable carrier, such as United Parcel
Service (UPS), Roadway Parcel Service
(RPS), or First Class Mail to avoid loss
in transit.
4. Write the issued RMA number on the
outside of your package and send your
proof of purchase and description of the
problem to the following address:
PNI Corporation
Attn: RMA# _____________________
5464 Skylane Blvd., Suite A
Santa Rosa, CA 95403-1084
Type or print your name and address
where the replacement should be
delivered. After receipt of your
documents and unit, a replacement unit
will be sent to you. Please allow 2 to
3 weeks from receipt of your returned
product to delivery of your replacement.
SERVICE AND REPLACEMENT
