Appendix
A:
Troubleshooting
Scanner
Connection
The
first
step
to
take
when
troubleshooting
connection
problems
with
your
scanner
is
to
check
all
physical
connections.
Attention
Manually
Installing
the
Software
For
Windows
OS:
If
you
are
facing
difficulty
in
installing
the
scanner
driver,
please
try
manually
installing
the
software.
1.
Please
open
[Start]
>
[Control
Panel]
>
[System]
>
[Hardware]
>
[Device
Manager].
In
the
[Device
Manager]
window,
right
‐
click
on
this
scanner
under
[Other
devices]
and
select
[Update
Driver
Software]
from
the
pop
‐
up
menu.
2.
Click
[Browse
my
computer
for
driver
software]
in
the
window
that
appears,
and
click
the
[Browse]
button.
In
the
[Browse
For
Folder]
window,
select
the
folder
that
contains
this
scanner’s
driver
and
click
the
[OK]
button
to
return
to
the
previous
screen.
Click
the
[Next]
button
and
click
[Install
this
driver
software
anyway]
if
the
[Windows
Security]
window
appears.
3.
Browse
your
USB
stick
and
manually
run
the
[Setup.exe]
file
from
OPTICFILM
＞
Windows
＞
Plustek
OpticFilm
120
Pro.
Click
on
the
[Yes]
button
if
the
[User
Account
Control]
dialog
pops
up.
Follow
the
on
‐
screen
instructions
to
install
all
software
that
your
new
USB
scanner
requires.
24
