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Plustek IPCam P1000, User Manual

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Summary of Contents for IPCam P1000

Page 1: ...Setup Configuration Technical Guides ...

Page 2: ......

Page 3: ...some countries of states such as the surreptitious recording of audio and or video communications for certain purposes If you have any question about whether a proposed use of your products is lawful you should consult a local legal authority before proceeding The product is designed and produced to achieve sustainable environmental improvement We strive to produce products in compliance with glob...

Page 4: ......

Page 5: ...irectly 10 Method II Connect to an Organization s Network 10 Method III Connect Directly to the Internet 11 Adjust the Lens 12 Maintenance and Usage Tips 14 Chapter II Configure the Network Camera 15 ActiveX Viewer 15 Log in the Network Camera 17 Method I Network Camera Search Tool Application 17 Method II IE Address Bar 19 Plustek Network Camera Configuration Center 21 How to Configure the Networ...

Page 6: ... the Network Camera 43 Appendix A Troubleshooting 45 Setup and Installation 45 Views and Operations 46 More Assistance 50 Appendix B Glossary 51 Appendix C Specification 55 Appendix D Customer Service and Warranty 58 Statement of Limited Warranty 58 FCC Radio Frequency Statement 59 Contacting Plustek 61 ii ...

Page 7: ... camera or our customer service directly Chapter I describes how to mount the network camera and setup basic surveillance system There are various network connection solutions available for home and office users and therefore this manual provides respective methods to complete the setup of network camera Chapter II describes how to configure the network camera This chapter provides you with plenty...

Page 8: ...fter a cold room is heated when this device is placed in a damp room To avoid the moisture condensation you are recommended to follow the procedure a Seal this device in a plastic bag for it to adapt to room conditions b Wait for 1 2 hours before removing this device from the bag 2 Do use the AC adapter that comes with this device Use of other AC adapter may lead to malfunction heat up electrical ...

Page 9: ...y to watch your properties With an external sensor device e g door sensor connected to the external I O port any motion the external device detected may be regarded as an alarm by the network camera so that the surveillance system triggers the function of saving and sending the captured images to your email box or FTP JPEG Compressed Image Format Motions or specific pictures captured by the networ...

Page 10: ...thers CD ROM DVD Drive Video card that supports 16 bit color or greater 800 MB Free Hard Disk Space Box Contents4 1 Network Camera 2 Mounting Bracket 3 Mounting Plate 4 AC Adapter 5 Ethernet cable Category 5 cable 6 Reset Pin 7 Screws 8 Plastic Plugs 2 The program is available with Microsoft Windows and therefore is not included in the Setup Application CD ROM of this product 3 These parts are not...

Page 11: ...tup Application CD ROM 11 Ethernet Extension Port 12 User s Guide Overview 1 Mounting Index 2 Microphone Available in P1000A only 3 Lens 4 Lens Cover 5 LED Indicator 6 Ethernet Port 7 External I O Interface 8 DC IN Jack 9 Mounting Holes 5 ...

Page 12: ...ibed as below 1 Connect the AC adapter to the DC IN Jack of the network camera and plug the AC adapter into a standard wall outlet 2 Insert the RJ 45 connector into the Ethernet port of the network camera and connect the Ethernet cable to the PC s Ethernet port 3 If the LED indicator keeps flashing the network camera is successfully connected Information For more information about the LED indicato...

Page 13: ...g B The four small holes are for mounting the network camera without mounting bracket onto suspended ceiling Mounting to Plain Ceiling 1 Press the mounting plate on the surface of ceiling and mark down the Set A holes on the plain ceiling 2 Drill three holes on the ceiling and hammer the plastic plugs into the holes Note that the size of the holes in the ceiling should be smaller than that of the ...

Page 14: ... the network camera respectively 5 Load the network camera onto the mounting bracket Make sure the mounting index on the network camera and mounting bracket flush with each other 6 Fasten the network camera with the smallest screws provided with the package 7 The network camera is mounted on the surface 8 ...

Page 15: ...hole on the panel The larger hole is for passing through the cables 4 Place the mounting plate onto the inner side of the panel 5 Pass the Ethernet cable and power cord through the lager hole and insert them respectively into the interfaces on the network camera 6 Press the bottom of the network camera close to ceiling panel and fasten the network camera with screws from the mounting plate as indi...

Page 16: ...mera 2 Connect the Ethernet cable to the PC s Ethernet port 3 Connect the AC adapter to the DC IN Jack of the network camera 4 Plug the AC adapter into a standard wall outlet 5 If the LED indicator keeps flashing the network camera is successfully connected Information For more information about the LED indicator please refer to LED indicator section Method II Connect to an Organization s Network ...

Page 17: ... connected Information For more information about connection to organization network please refer to Use the Network Camera from Dynamic Domain Name System If you are to use the network camera in a corporation environment you may need to consult your network administrator or ISP For more information about the LED indicator please refer to LED indicator section Method III Connect Directly to the In...

Page 18: ...hing your network camera is successfully connected Information For more information about the LED indicator please refer to LED indicator section Adjust the Lens You can adjust the lens focus and tilt angle by following the steps described as below 1 Unload the lens cover by using a gentle force to rotate counter clockwise 2 Loosen the screws at both sides of the lens module and adjust the lens ti...

Page 19: ...you will get blurred images due to the refrangibility of the lens cover To eliminate the effect of refrangibility on the images you are recommended to use the fixture to adjust the lens focus manually 5 Unload the fixture after completing the lens focus adjustment 6 Reload the lens cover by inserting the tab on the bottom of the lens cover into the sliding groove and rotate clockwise all the way t...

Page 20: ...ew the following usage and maintenance tips This device is intended for indoor use only The AC adapter AV cable or Ethernet cable need to be proved waterproofing if for outdoor use Gently wipe away sand or dust accumulated on the surface of the lens with professional lens cleaner Regularly check the device and make sure it is settled in a safe condition Keep the device away from any risky place wi...

Page 21: ...n an all around way ActiveX Viewer When you log in your network camera for the first time please configure the ActiveX Viewer before logging in 1 Start up the Internet Explorer and click Tools to choose Internet Options from the drop down menu 2 Click Security tab in the Internet Options window 3 Click Custom Level button to open the Security Settings window 4 Check Prompt under the options Downlo...

Page 22: ...5 Check Enable under the options Initialize and script ActiveX controls not marked as safe Run ActiveX controls and plug ins and Script ActiveX controls marked safe for scripting 16 ...

Page 23: ... may need to consult your network administrator or ISP Log in the Network Camera Method I Network Camera Search Tool Application Network Camera Search Tool is an application that can detect the network camera s that you connect to an organization s network or your PC 1 Insert the CD ROM into the CD ROM drive of your PC 2 Double click on Plustek_CAM_Search_Tool exe file 3 The Network Camera Search ...

Page 24: ...camera for the first time please follow the instructions of the Notice in the login window to make the ActiveX Viewer configuration 6 When you log in your network camera for the first time enter admin as your username and password as your password Attention The admin and password are the default username and password for your first login of the network camera as Administrator Please change the def...

Page 25: ...ess Bar Information If you connect the network camera to the Internet directly via Cable Modem with static IP the Network Camera Search Tool won t work Please log in by entering the static IP address directly in the IE address Bar If you are provided with dynamic IP address in an organization s network please refer to the Use the Network Camera from Dynamic Domain Name System section for more inst...

Page 26: ...he default username and password as soon as possible To change the username or password please refer to the section Administration 4 Click Submit to send the identification information for recognition Attention After you have made proper ActiveX Viewer configuration you may encounter the Internet Explorer Security Warning prompt as below requesting you to install view cab Please click the Install ...

Page 27: ...Viewer The images delivered by the network camera will be shown in the viewer Settings you have changed in those menus will be applied to produce live view in the viewer How to Configure the Network Camera You may configure the network camera by adjusting the settings available in those menus to meet your monitoring needs Information If you log in as General User you are authorized to use function...

Page 28: ... file path c temp webcam 3 Check the image s that you have captured by clicking CaptureView menu How to Adjust the Image 1 Put the cursor within the viewer 2 Right click and select image option from the pop up menu 3 The Image Quality window opens 22 ...

Page 29: ...n to confirm the settings or RESET button to restore default settings Information Awb stands for Auto White Balance Due to the indoor lighting system the images shown in the viewer may have some yellow or orange or bluish cast This feature can prevent the cast in the images How to Record a Film 1 Put the cursor within the viewer 2 Right click and select record option from the pop up menu 3 The Vid...

Page 30: ...n to stop the recording process 7 The recorded film will be saved as avi format which can be played by Windows Media Player How to Enlarge a Screen 1 Put the cursor within the viewer 2 Right click and select zoom option from the pop up menu 3 Drag the cursor to select a part you need to enlarge The selected part will be enlarged and displayed in the viewer 24 ...

Page 31: ...Motion Detection 2 and confirm by clicking the Submit button 2 Put the cursor within the viewer 3 Right click and point to motion_detec option from the pop up menu 4 Select MD1 to define the area that triggers Motion 1 or MD2 for Motion 2 Information The defined area won t take effect until you enable the Motion Detection function Please refer to EventTrigger section of this guide 5 Drag the curso...

Page 32: ...e effect 7 MD Settings is for setting the sensitivity of detection The lower the value the higher the sensitivity Information The defined area won t take effect until you enable the Motion Detection function Please refer to EventTrigger section of this guide Afterwards you may check the image s triggered by the MD function in CaptureView page 26 ...

Page 33: ...i Flicker Anti Flicker is a function designed to offset the interference of our lighting system Please consult your electricity supplier for the specific frequency of your lighting system For example if you set up the network camera in Taiwan you need to check the option 60 Hz Audio This function enriches the monitoring experience by adding background sound to the pictures Some models of Network C...

Page 34: ...onnected to the Internet Information Static When you are provided with a static IP address by your ISP this option allows you to log in by directly typing the static IP address in the IE address bar DHCP By checking this option your network camera is assigned with any idle IP address in your organization s network In this way you may log in by running Network Camera Search Tool application PPPOE T...

Page 35: ...section 5 Fill the WLAN section Some models of Network Cameras don t support this function 6 Click Submit button to apply changes 7 Click Reboot button to reboot the system Server 1 In the Mail Server section enter the IP Host Sender Receiver Account ID and Password that you authorize the system to send images 2 In the FTP Server section enter the IP Host Port Account ID and Password that you auth...

Page 36: ... to apply the changes or Cancel to abort the setting Information If you have any question about the definitions appeared in this section please refer to Glossary chapter for more information Administration Administrator and General User may hold different levels of controlling over the network camera Please refer to the following table for authorized functions Authorized Functions Administrator Ge...

Page 37: ...ncel to abort the setting Attention The lengths of the Username and Password should be between 3 and 16 characters and the Password will always show as encrypted 7 characters EventTrigger 1 Check option s in Event section Information When Motion Detection 1 Sensitivity is selected a red square frame appears within the viewer When Motion Detection 2 Sensitivity is selected a green square frame appe...

Page 38: ...pointed storage media Apply Click the button to apply the changes you have made in this window How to View a Captured Image 1 Check PC or FlashCard where you saved the images 2 Click Apply button 3 Double click on the image you are to view 4 The image will be displayed in the Internet Explorer browser or an image application 5 Click the buttons First Previous Next and Last to check more thumbnails...

Page 39: ... of New File Name option 2 Choose bin file you have downloaded from our website 3 The file path displays in the New File Name section 4 Click Submit to apply the changes you have made 5 The system will be updated after about 60 seconds 6 Close all opened Internet Explorer windows after updating the firmware 7 Start up the Internet Explorer and click Tools to choose Internet Options from the drop d...

Page 40: ...on to delete the file named CSQ Objects Updated CSQ Objects file will be generated automatically after the initialization of the network camera 9 Log in the network camera from Network Camera Search Tool application or IE address bar to check the updating results 34 ...

Page 41: ...etwork camera is successfully set up ready for working Off The network camera is off because of unsuccessful setup Network Camera Search Tool Application Network Camera Search Tool is an application that can detect the network camera s that you connect to a company network or your PC The Network Camera Search Tool application may detect all network cameras that you have connected successfully to y...

Page 42: ... Port option 6 Click Submit button to apply the settings 7 Click Update button to refresh the list in the white pane of this window IP Configuration Information You may get the IP configuration information of your PC by following the steps described as below 1 Click Start Programs Accessories Command Prompt and open the Command Prompt window 2 Type in ipconfig after C 3 Write down the information ...

Page 43: ...ss When you need to use the network camera in such a network you need to configure the network camera before connection You may follow the steps described below 1 Connect the network camera to the network via Ethernet switching hub 2 Run the Network Camera Search Tool application by double clicking the Plustek_CAM_Search_Tool exe in your CD ROM The network camera that you connected to your network...

Page 44: ...the last number of your PC IP address to create a new unique IP address for the network camera type 80 in Http Port option and click the Submit button to apply the changes If you choose PPPOE please enter the Account and Password provided by DSL and click Submit to apply the changes You may skip Step 5 in this case 38 ...

Page 45: ...e PPPOE Account ID and Password Afterwards click the Submit button to save the changes you have made in this page 6 The IP address can be updated automatically after you return to the Network Settings page Remember the updated IP address shown in the Network Settings page 7 Apply DDNS service in the website e g www dyndns com You need to specify the current IP address you have got in step 6 to a s...

Page 46: ...ent When your network camera is connected to such a network the proxy server may prevent you to access the network camera Please consult your network administrator or ISP for any details on disusing proxy server in your corporate environment You may follow the following steps to disuse the proxy server 1 Start up the Internet Explorer and click Tools to choose Internet Options from the drop down m...

Page 47: ...d click the OK button in the window Or click the Advanced button in the LAN Settings window and follow Step a and Step b a Enter a specified IP number into the Exceptions section b Click OK button in the Proxy Setting window to confirm the settings 41 ...

Page 48: ...u need to purchase them if you need to use this function What is External I O Interface Pin Function 1 External Sensor Input External Sensor Input receives the signal that produced by the alarm sensor e g door sensor infrared ray sensor Those signals can activate the GPIO function Please refer to EventTrigger section for more settings 2 GND 3 External Device Control Output External Device Control ...

Page 49: ... in the network camera circuit Incorrect wiring could damage network camera Reset the Network Camera The reset function of the network camera allows you to set the network camera to its factory default settings To reset the network camera please keep your network camera connected to your network and follow the steps 1 Unload the lens cover by gently rotating counter clockwise 2 Insert the reset pi...

Page 50: ...4 All settings are reset to their factory default settings Attention You will lose your previous password protection Please set a new password in the Administration window 44 ...

Page 51: ...E to connect to Internet please find out the IP address of your network camera with Network Camera Search Tool 2 Enter your IP sharing device and import the IP Address of your network camera to DMZ As to how to access your IP sharing device and configure the DMZ please refer to the manual of the device you use Save the DMZ setting 3 Restart the IP sharing device and you can view your network camer...

Page 52: ...e to map one port number to another IP address port number e g having port 80 of all the cameras mapped to different ports on the WAN On some routers e g some Linksys this is not possible Then the user must configure the local cameras so that they use the same port number as the external port number This is found under Plustek Network Camera Center Network Settings in the camera configuration menu...

Page 53: ...ur from the incorrect ActiveX Viewer settings or the absence of an ActiveX control 1 First make sure that the ActiveX Viewer settings are correct The Notice on the login page shows you how to configure your browser to enable the ActiveX control download See the picture below You may also refer to the ActiveX Viewer topic for detailed setting instructions 47 ...

Page 54: ...ork camera functioning Symptom Does the network camera support encrypted VPN Tunnels Solution Our network camera doesn t support VPN Tunnels Symptom Does the firmware have the ability to have the TCP IP MTU size adjusted by the user of a hex editor on the bin file Solution Our firmware doesn t support user adjustment on the MTU size Symptom Can you tell me the location of the jpg image directory a...

Page 55: ...mera everything seems to work well after the initial setup However I launch the ActiveView application and try to add the camera to the list the application locked up and I have to end the task in order to use my computer again I have tried to update the firmware on the unit but didn t seem to resolve this issue Solution The Active View application is internally combined with the IE program The Ac...

Page 56: ...you want in here you can log in our website to look for more information or technical support Information When you re looking for technical support please have your Network Camera information ready in order to have an accurate and efficient feedback 50 ...

Page 57: ...ief of which is the Component Object Model COM When you use Internet Explorer to browse website ActiveX controls may assure the normal displaying of images DHCP DHCP Dynamic Host Configuration Protocol is a communications protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol IP addresses in an organization s network DNS DNS Domain Name System i...

Page 58: ...ddress and the receiver s address The Internet Protocol just delivers them IMAP IMAP Internet Message Access Protocol is a standard protocol for accessing e mail from your local server IMAP requires continual access to the server during the time that you are working with your mail An alternative protocol is Internet Message Access Protocol IMAP IMAP provides the user more capabilities for retainin...

Page 59: ...ol over Ethernet is a specification for connecting multiple computer users on an Ethernet local area network to a remote site through common customer premises equipment which is the telephone company s term for a modem and similar devices PPPOE can be used to have an office or building full of users share a common Digital Subscriber Line DSL cable modem or wireless connection to the Internet PPPOE...

Page 60: ...l used along with the Internet Protocol IP to send data in the form of message units between computers over the Internet While IP takes care of handling the actual delivery of the data TCP takes care of keeping track of the individual units of data called packets that a message is divided into for efficient routing through the Internet WEP WEP is the short form of Wired Equivalent Privacy It is a ...

Page 61: ...Sensor inch Color Image Sensor Angel of View 54 Pan Fix Manual control Tilt Fix Manual control Lens Shutter Speed no Protocol PPPoE DHCP Static IP DDNS SMTP FTP NTP IP Connection Interface RJ45 Audio Not Available Privacy Mask Available Motion Alarm Available Normal recording Available External Storage Media Available Video Output Available Features Mail Notification Available Power Adaptor 5V 1 5...

Page 62: ... 30 fps Focus 3M Image Sensor inch Color Image Sensor Angel of View 54 Pan Fix Manual control Tilt Fix Manual control Lens Shutter Speed no Protocol PPPoE DHCP Static IP DDNS SMTP FTP NTP IP Connection Interface RJ45 Audio Not Available Privacy Mask Available Motion Alarm Available Normal recording Available External Storage Media Available Video Output Available Features Mail Notification Availab...

Page 63: ...te 30 fps Focus 3M Image Sensor inch Color Image Sensor Angel of View 94 Pan Fix Manual control Tilt Fix Manual control Lens Shutter Speed no Protocol PPPoE DHCP Static IP DDNS SMTP FTP NTP IP Connection Interface RJ45 Audio Available Privacy Mask Available Motion Alarm Available Normal recording Available External Storage Media Available Video Output Available Features Mail Notification Available...

Page 64: ...evices installed Statement of Limited Warranty This Statement of Limited Warranty applies only to the options you originally purchase for your use and not for resale from an authorized reseller The manufacturer warranty includes all parts and labor and is not valid without the receipt of original purchase To obtain warranty service you may contact the authorized dealer or distributor or visit our ...

Page 65: ...mages even if we are informed of their possibility Some jurisdictions do not allow the exclusion or limitations of incidental or consequential damages so the above limitation or exclusion may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights that vary from jurisdiction to jurisdiction FCC Radio Frequency Statement This equipment has been test...

Page 66: ...n experienced radio TV technician for help if the conditions persist Changes or modifications not expressly approved by the manufacturer or authorized service center could void the user s authority to operate this equipment 60 ...

Page 67: ...ek Technology Inc 13100 Alondra Blvd 106 Cerritos CA 90703 U S A Tel 1 562 802 7731 Fax 1 562 802 7750 E mail supportusa plustek com Worldwide except Europe North America Plustek Inc 13F 1 No 3 Building F Yuan Qu Street 115 Nankang Taipei Taiwan Tel 886 2 2655 7866 Fax 886 2 2655 7833 Website www plustek com Visit our website http www plustek com support support htm for more customer service infor...

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