5. Warranty and Service
5.1 Limited One Year Warranty
THIS WARRANTY IS EXPRESSLY LIMITED TO PERSONS WHO PURCHASE
PLUSQUIP PRODUCTS FOR PURPOSES OF RESALE OR USE IN THE
ORDINARY COURSE OF THE BUYER’S BUSINESS.
PLUSQUIP electronic product is warranted against defects in materials
and workmanship for one year (12 months) from date of delivery to
the user.
This warranty does not cover any part that has been abused, altered, used
for a purpose other than for which it was intended, or used in a manner
inconsistent with instructions regarding use. The exclusive remedy for
any automotive meter found to be defective is repair or replacement, and
PLUSQUIP shall not be liable for any consequential or incidental damages.
Final determination of defects shall be made by PLUSQUIP in accordance
with procedures established by PLUSQUIP. No agent, employee, or
representative of PLUSQUIP has any authority to bind PLUSQUIP to
any affirmation, representation, or warranty concerning PLUSQUIP
automotive meters, except as stated herein.
5.2 Service Procedures
If you have any questions, please contact your local store, distributor or
visit our website at
www.plusquip.com.au
If it becomes necessary to return the scan tool for repair, contact your
local distributor for more information.
6. FAQ
1. What kind of car is supported?
The PlusQuip EQP-120 supports cars with 12v, 16 pin interface,
OBDII compliant vehicles from the USA, Euope and Asia since 1996.
2. The PlusQuip EQP-120 is connected to the vehicle
but the data cannot be read?
After plugging the EQP-120 into the vehicle’s OBDII interface, turn the
key to the ON position, or start the engine to test again. (Without this, the
screen will illuminate but data cannot be read.)
3. The Fault Codes were erased but the warning light
remains illuminated?
Fault Codes are divided into Temporary Fault Codes and Permanent Fault
Codes. If the fault is Temporary, the EQP-120 will remove it. If the fault is
Permanent, even though the Fault Code is erased, the warning light will
remain illuminated. This indicates the issue with the vehicle has not been
resolved. The vehicle will have to be repaired by a professional mechanic.
4. Where are the language settings?
The EQP-120 has multiple language configurations. The default language
is English. To change the language, go to “Settings – Language Menu” and
click on the “Confirm” button to choose the required language.
5. The display remains blank even after turning on?
Please restart the EQP-120 several times. If the screen remains blank
(blue) please contact your nearest supplier for a replacement.
eQP-120 User’s Manual
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eQP-120 User’s Manual
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