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Plum Setup & User’s Guide v1.5 – updated July 2017
17
Limited Warranty
THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND
OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE
Wine Plum, Inc. (“Plum”), 11 SW 12
th
Ave, Suite 104, Dania Beach, FL, USA, warrants to the
owner of the enclosed product that the product contained in this box (“Product”) will be free
from defects in materials and workmanship for a period of one (1) year from the date of
delivery following the original retail purchase (the “Warranty Period”). If the Product fails to
conform to this Limited Warranty during the Warranty Period, Plum will, at its sole discretion,
either (a) repair or replace any defective Product or component; or (b) accept the return of the
Product and refund the money actually paid by the original purchaser for the Product. Repair or
replacement may be made with a new or refurbished product or components, at Plum’ sole
discretion. If the Product or a component incorporated within it is no longer available, Plum
may, at Plum’ sole discretion, replace the Product with a similar product of similar function.
This is your sole and exclusive remedy for breach of this Limited Warranty. Any Product that has
either been repaired or replaced under this Limited Warranty will be covered by the terms of
this Limited Warranty for the longer of (a) ninety (90) days from the date of delivery of the
repaired Product or replacement Product, or (b) the remaining Warranty Period. This Limited
Warranty is transferable from the original purchaser to subsequent owners, but the Warranty
Period will not be extended in duration or expanded in coverage for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are not satisfied with this Product for
any reason, you may return it in its original condition within thirty (30) days of the original
purchase and receive a full refund.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS
LIMITED WARRANTY
Before making a claim under this Limited Warranty, the owner of the Product must (a) notify
Plum of the intention to claim by visiting plum.wine/support during the Warranty Period and
providing a description of the alleged failure, and (b) comply with Plum’ return shipping
instructions. Plum will have no warranty obligations with respect to a returned Product if it
determines, in its reasonable discretion after examination of the returned Product, that the
Product is an Ineligible Product. (defined below). Plum will bear all costs of return shipping to
owner and will reimburse any shipping costs incurred by the owner, except with respect to any
Ineligible Product, for which owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following (collectively “Ineligible Products”): Products
marked as “sample” or “Not for Sale”, or sold “AS IS”; or Products that have been subject to: (a)
modifications, alterations, tampering, or improper maintenance or repairs; (b) handling,