Pliant CrewCom CHB-8C Operating Manual Download Page 41 | Manualshive

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PRODUCT SUPPORT

This chapter consists of the following sections:

Product Support

Returning Equipment for Repair or Maintenance

CHAPTER 7

Product Support - 35

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Summary of Contents for CrewCom CHB-8C

Page 1: ...Hub OPERATING MANUAL...

Page 2: ...ii...

Page 3: ...ologies com Phone 1 334 321 1160 Toll Free 1 844 475 4268 or 1 844 4PLIANT Fax 1 334 321 1162 Copyright 2018 2020 Pliant Technologies LLC All rights reserved The Pliant CrewCom and CrewNet word marks...

Page 4: ...5 What s in the Box 6 Firmware Release Notes 8 CrewCom Overview 9 Decentralized Network Architecture 9 Flexible RF Platform 9 Intuitive User Experience 9 CrewCom Devices 10 CrewWare 11 CrewCom Configu...

Page 5: ...b Layers 27 Power On the System 28 How to Power On and Configure the System 28 Name a Device 29 Operation 30 Add More CrewCom Devices 31 Hub LEDs 32 Product Specifications 33 Hub Specifications 34 Pro...

Page 6: ...License and Compliance Information 39 License Information 40 Warranty Information 41 Warranty Information 42 Limited Warranty 42 Parts Limited Warranty 43 Table of Contents vi...

Page 7: ...INFORMATION This chapter consists of the following sections Hub Safety Information 2 Safe Operation Recommendations 2 Safe Installation Recommendations 3 Power Information 3 CHAPTER 1 Safety Informat...

Page 8: ...l Do not set food water or other beverage containers on or near the unit l Do not place unit in areas where it will be exposed to weather l Ensure the device s cord remain free from areas of foot traf...

Page 9: ...emperature Tma specified in Hub Specifications on page 34 l Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equip...

Page 10: ...power plug at the opposite end o An IEC C13 plug has three pins The center pin carries the earth ground The remaining two pins carry neutral and live circuits o The conductors of the mains cords shal...

Page 11: ...ork Architecture 9 Flexible RF Platform 9 Intuitive User Experience 9 CrewCom Devices 10 CrewWare 11 CrewCom Configuration File CCF 12 CrewCom Configuration File Defaults 12 Determining Which CCF is A...

Page 12: ...CrewCom products Follow the product registration instructions on the Warranty Extension Registration Card and visit Pliant s Product Registration Page to extend your product warranty to two years at...

Page 13: ...argeable Battery USB A to Micro B Cable Multi Blade Worldwide Battery and Charger Power Supply l Headset Optional Item s l CrewCom Hub compatible rack ears PAC RMK S and PAC RMK D are available for pu...

Page 14: ...Firmware Release Notes Find the latest CrewCom firmware release notes on the Pliant Technologies website Download the latest firmware release from the Pliant Technologies downloads page Introduction 8...

Page 15: ...reless communication challenge facing production and entertainment professionals worldwide Each CrewCom wireless product is available in the 2 4GHz and 900MHz North America Australia and New Zealand o...

Page 16: ...ogging The RP requires a connected headset and access to a Radio Transceiver on the CrewCom system Devices are available in 2 4GHz and 900MHz bands as well as two and four volume talk button configura...

Page 17: ...onfiguration File offline and then load the settings to your system from a portable USB drive or from a connected computer CrewWare provides an intuitive method of accessing all connected CrewCom devi...

Page 18: ...together to create channels of communication between CrewCom users They are defined for each user stored in the CCF and available each time you set up For more information on building a system diagram...

Page 19: ...included as part of a system s CrewCom Configuration File Defaults on the previous page New Conferences can be created using CrewWare See the CrewWare Manual for more information Profiles Each CrewCom...

Page 20: ...k user and is limited to local device settings that do not alter the CrewCom Configuration File The Profile can be used to determine these settings but they can also be customized directly from a Radi...

Page 21: ...s must be used PPS 48V 02 included with Hub sold separately with all other devices l Fiber Optical Ports For a fiber CrewNet port a Single Mode Fiber cable duplex LC connector will be required up to 3...

Page 22: ...r must be supplied to that device using a Pliant 48VDC power supply PPS 48V 02 included with Hubs sold separately for all other devices Once local power is supplied to the device downstream devices ma...

Page 23: ...PRODUCT OVERVIEW This chapter consists of the following sections Hub 18 Copper Hub 19 Fiber Hub 21 CHAPTER 3 Product Overview 17...

Page 24: ...o Transceivers in order to extend the connection of their CrewCom system The Hub is a 1RU half rack mount capable device A maximum of eight hubs within up to four Hub layers can be on a CrewCom system...

Page 25: ...labels and LEDs are identical and display identical alerts This allows for both front and or rear face mounting See the figure below Figure 3 Copper Hub Front and Rear View A USB Connection Connects H...

Page 26: ...ernally by a Pliant 48VDC Power Supply G CREWNET Ports 1 8 and Status LEDs The CrewNet ports allow the Hub to connect to the CrewCom Control Unit Radio Transceivers and other Hubs supporting a proprie...

Page 27: ...se one or the other See Power Over CrewNet on page 15 for more information about choosing between copper and fiber Note The front and rear Fiber Hub labels and LEDs are identical and display identical...

Page 28: ...er copper or fiber use of Port 1 is required for downstream operation of ports 2 8 Fiber Hub Power Tips Port 1 copper only cannot power devices It can only accept power and this power is indicated wit...

Page 29: ...ons Determine if you have a CCF 24 Position Devices 25 How to Install Hubs 25 Connect to CrewNet 26 How to Connect CrewNet to Hubs 26 Hub Layers 27 Power On the System 28 How to Power On and Configure...

Page 30: ...ram contact the person who provided your CrewCom system for assistance or contact Pliant Customer Support If your CU has not been pre configured with a CCF and if you do not have a saved CCF on a USB...

Page 31: ...to Install Hubs Determine a location for your Hub l If rack mounting secure the Hub using its rack mounting hardware Hubs can be mounted either single or two side by side Mounting hardware PAC RMK S a...

Page 32: ...om device connected to CrewNet via a Cat 5e or greater cable will receive Power Over CrewNet PoC via the CrewNet port See Power Over CrewNet on page 15 for more information In some situations there ma...

Page 33: ...direct from a previous Hub or through another CrewNet device See a diagram of some possible Hub configurations below A helpful way of determining Hub layers is to count how many Hubs you pass through...

Page 34: ...front of the CU i If your CU does not have a CCF you need to load one You can load a CCF via USB drive See the Control Unit and CrewWare Manuals for more information about this process Note In a mult...

Page 35: ...CrewWare menus and diagrams Note This is a different procedure than editing the RP Profile s name See the CrewWare Manual and or the How to Edit a Profile video tutorial Hub name customization can onl...

Page 36: ...OPERATION This chapter consists of the following sections Add More CrewCom Devices 31 Hub LEDs 32 CHAPTER 5 Operation 30...

Page 37: ...our system diagram in CrewWare then save the Configuration File change and apply the new Configuration File to your system Remember you cannot make System Diagram changes while CrewWare is live See th...

Page 38: ...This LED function is currently not available EXT PWR LED Green External local power is present Off No external local power is present NET PWR LED Green Power over CrewNet PoC is adequate for operatio...

Page 39: ...PRODUCT SPECIFICATIONS This chapter consists of the following sections Hub Specifications 34 CHAPTER 6 Product Specifications 33...

Page 40: ...C Ports 2 8 Sourced by external power Ports 2 8 N A Dimensions L W H 8 62 in 1 73 in 8 68 in 21 9 cm 4 4 cm 22 cm 8 62 in 1 73 in 8 68 in 21 9 cm 4 4 cm 22 cm Weight 1 75 lbs 794 g 1 75 lbs 794 g Oper...

Page 41: ...PRODUCT SUPPORT This chapter consists of the following sections Product Support 36 Returning Equipment for Repair or Maintenance 36 CHAPTER 7 Product Support 35...

Page 42: ...uipment directly to the factory without first obtaining a Return Material Authorization RMA Number Obtaining a Return Material Authorization Number will ensure that your equipment is handled promptly...

Page 43: ...SYSTEM MAINTENANCE AND STORAGE This chapter consists of the following sections System Maintenance and Storage 38 Cleaning 38 Temperature and Humidity 38 CHAPTER 8 System Maintenance and Storage 37...

Page 44: ...environmental conditions however you should take all necessary precautions to keep your system devices safe dry and out of extreme conditions The Radio Transceiver is weather resistant including gaske...

Page 45: ...LICENSE AND COMPLIANCE INFORMATION This chapter consists of the following sections License Information 40 CHAPTER 9 License and Compliance Information 39...

Page 46: ...interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at h...

Page 47: ...WARRANTY INFORMATION This chapter consists of the following sections Warranty Information 42 Limited Warranty 42 Parts Limited Warranty 43 CHAPTER 10 Warranty Information 41...

Page 48: ...y does not cover any defect malfunction or failure caused by circumstances beyond the control of Pliant Technologies LLC including but not limited to negligent operation abuse accident failure to foll...

Page 49: ...ized by Pliant Technologies LLC and shipping damage Any damage done to a replacement part during its installation voids the warranty of the replacement part This limited warranty is the sole and exclu...

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